Job Openings at CDL Human Resource

Job summary

• To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and agents.
• SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitmenAgents, targeting mobile money outlets and high traffic retail stores.
• Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
• Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and Agents on processes
• AML training and testing – Train agents on AML and SSOs on KYC process in relation toSIMREG
• Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
• Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Requirements

Qualifications- Academic and Professional

• Diploma or Bachelor’s Degree in Business, Marketing or related field

Experience

• At least 1 year experience in sales and distribution role in an FMCG or Competencies
• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking Relationships / Contacts / Communication

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Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile MFS
• Achieve Customer Base targets via acquisition drives
• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agents
• Achieve Site Profitability targets within the Territory via Site-based activities & programs.
• Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
• Ensure customer expectations regarding standard of services & product knowledge are met, both
• in Stores & in Partners stores
• Monitor the activities of competition and to prepare counter action plans.
• Prepare and submit reports as required.

Qualifications- Academic and Professional

• Bachelor’s Degree in Business, Marketing or related field

Experience

• 2 years’ experience in sales and distribution role in Telco/FMCG Competencies