Job Openings at Equity Bank Kenya

• We are looking for a Senior Technical Product Manager to lead the development and enhancement of our lending platforms. Reporting to Head of Technical product manager - Lending, You will be responsible for driving product strategy, working closely with engineering, design, compliance, and business teams to deliver seamless and scalable lending solutions for retail corporate or SME customers.
• This role requires strong domain knowledge in bank lending (secured and unsecured products), a deep understanding of technology platforms, and experience in agile produc development.

Key Responsibilities

• Define and own the product roadmap for lending platforms (secured and unsecured products)
• Gather business and technical requirements through stakeholder discussions, customer feedback, market research, and data analysis.
• Collaborate with engineering teams to design scalable, secure, and efficient solutions aligned with regulatory and compliance needs (e.g., KYC, credit scoring, risk assessment).
• Manage and prioritize the product backlog, write detailed user stories, and lead sprint planning sessions.
• Ensure integration with key systems such as Core Banking, LOS (Loan Origination System), LMS (Loan Management System), credit bureau APIs, and KYC providers.
• Partner with data teams to enable analytics, dashboards, and credit risk modeling.
• Lead product launches, go-to-market strategies, and internal training for stakeholders.
• Monitor product performance metrics and continuously improve customer experience, conversion rates, and operational efficiency.
• Prioritize features and initiatives based on customer impact, business goals, and technical constraints.
• Establish governance to ensure adherence to compliance, security, and risk management policies.
• Lead change management efforts to ensure successful rollout and adoption of new features, including defining training programs and product documentation. 
• Stay current with industry trends, competitive landscape, and emerging technologies 

Qualifications

Qualifications & Skills

• 5-8 years of experience in Product Management, Digital Transformation, or Process Innovation with a proven track record of shipping successful products.
• Experience leading cross-functional teams through the full product lifecycle.
• Strong understanding of retail or SME or Corporate loan lifecycle – origination, underwriting, disbursement, collections.
• Technical background or experience working with APIs, microservices, cloud platforms (AWS/Azure), and core banking integrations.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly.
• Demonstrated ability to prioritize and make trade-offs in a fast-paced environment.
• Strong background in business process automation, workflow management, and enterprise-wide product delivery.
• Experience working in banking, financial services, or enterprise-grade IT environments.
• Hands-on experience with Agile (Scrum, SAFe) methodologies.
• Bachelor’s degree in business, Computer Science, Engineering, or related field (or equivalent experience).
• Certifications in Product Management, Change Management, or Agile methodologies are a plus.

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• EIB is seeking a dynamic and experienced Business Performance and Revenue Assurance Manager responsible for tracking, analyzing, and reporting key performance metrics to guide decision-making, drive operational excellence, and maximize returns on investments. The role holder will also lead in the design, implementation, and optimization of revenue assurance frameworks.
• This strategic role ensures the integrity and accuracy of the bank's revenue streams, identifying and mitigating revenue leakage, and optimizing revenue generation processes.

Job Responsibilities/ Accountabilities

• Financial Analysis and Reporting
• Conduct detailed financial analysis to support strategic decision-making.
• Prepare and present financial reports, including variance analysis, to senior management.
• Monitor and analyze key financial metrics to identify trends, risks, and opportunities.
• Develop scalable, innovative approaches to extracting, managing and analyzing data.
• Performance Monitoring
• Develop and track key performance indicators (KPIs) to measure the financial performance of the bank's wealth and asset management products.
• Analyze financial data to identify trends, risks, and opportunities for improvement.
• Provide insights and recommendations to enhance financial performance and achieve business objectives.
• Revenue Assurance Strategy and Monitoring
• Develop and execute the bank’s revenue assurance strategy, aligning it with organizational goals.
• Establish and implement robust controls to monitor, validate, and optimize all revenue streams.
• Create frameworks to prevent revenue leakage across subsidiaries and partner ecosystems.
• Conduct regular analysis of revenue streams to identify discrepancies, trends, and potential areas of revenue leakage.
• Develop and implement revenue assurance routines and frameworks to review and attest revenue lines.
• Process, Risk Management and Compliance
• Identify revenue-related risks, such as fraud, errors, or system inefficiencies, and implement mitigation strategies.
• Ensure compliance with internal controls, regulatory requirements, and audit standards.
• Collaborate with risk management teams to address financial vulnerabilities.
• Collaborate with operations and other departments to implement process changes that prevent revenue leakage.
• Proactively seek opportunities to automate, simplify and standardize systems, procedures and processes.
• Budgeting and Forecasting
• Assist in the development and implementation of budgeting and forecasting processes.
• Monitor budget performance and provide regular updates to management on budget variances and corrective actions.
• Implement budgetary controls to ensure adherence to approved budgets.
• Technology Utilization
• Leverage advanced financial planning and analysis (FP&A) tools and technology to improve the efficiency and accuracy of financial processes and enhance revenue assurance processes.
• Utilize systems such as SQL, Oracle, and PowerBI for data extraction, analysis, and reporting.
• Explore and integrate new technologies to improve revenue assurance capabilities.
• Stakeholder Engagement
• Build and maintain strong relationships with key stakeholders, including finance, operations, and IT departments.
• Communicate effectively with stakeholders to ensure alignment on revenue assurance objectives and initiatives.
• Provide training and support to staff on revenue assurance practices and procedures.

Qualifications

Required Skills/Competencies

• Analytical Thinking: Ability to derive actionable insights from complex data sets.
• Attention to Detail: Precision in tracking and reporting performance metrics.
• Problem-Solving: Creative approaches to improve underperforming areas.
• Communication Skills: Strong written and verbal skills to present insights clearly.
• Collaboration: Proactive engagement with cross-functional teams and external stakeholders.
• Technological Proficiency: Familiarity with leveraging technology for advanced analytics.

Required Qualifications/Experience

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• Minimum of 4 years of experience in finance, with a focus on business performance analysis, revenue assurance, or related roles, preferably in investment banking or wealth management sector.
• Professional qualifications such as CPA, ACCA, CIMA, CFA, CISI are an added advantage.
• Strong knowledge of financial planning, budgeting, forecasting, and performance analysis principles.
• Proven experience in financial modelling, forecasting, and analysis.
• Proficiency in using financial planning and analysis software and tools.

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We are seeking a visionary and execution-focused Head – Technical Product Manager to lead our Bank Lending product portfolio across retail, SME, and corporate segments. This role is critical in shaping our digital lending strategy, scaling technology platforms, and ensuring customer-centric innovation across the loan lifecycle. The ideal candidate brings a strong blend of business acumen, technical depth, and regulatory awareness.

Key Responsibilities

• Product Strategy & Leadership
• Define and drive the end-to-end lending product strategy aligned with business goals.
• Own the product vision and roadmap for loan origination, underwriting, disbursal, servicing, and collections.
• Lead a team of senior technical product managers, ensuring alignment across multiple squads and stakeholders.
• Technology & Platform Ownership
• Lead platform design and integrations across Core Banking, LOS, LMS, CRM, Credit,Bureaus, KYC 

Qualifications

Requirements

• 10–12 years of product management experience in financial services, banking, or fintech with at least 5+ years in lending.
• Proven track record of building and scaling lending products or platforms (retail, SME, or both).
• Strong knowledge of lending domain: loan products, credit policies, risk underwriting, collections, and regulatory frameworks.
• Experience with enterprise-grade platforms, third-party integrations, and digital channels (web/mobile).
• Technical background – B.E./B.Tech in Computer Science or related field
• Expertise in agile frameworks (Scrum, SAFe) and product development tools (JIRA, Confluence, Figma, Postman).
• Strong leadership, stakeholder management, and decision-making skills.

Qualifications & Skills

• 10-12 years of experience in Product Management, Digital Transformation, or Process Innovation with a proven track record of shipping successful products.
• Experience leading cross-functional teams through the full product lifecycle.
• Strong understanding of retail or SME or Corporate loan lifecycle – origination,
• underwriting, disbursement, collections.
• Technical background or experience working with APIs, microservices, cloud platforms
• (AWS/Azure), and core banking integrations.

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The Senior Special Assets Manager will play a key role in the success of the Group’s management of problem accounts with a specific focus on exposures above $ 500,000 (USD Five hundred thousand only). The Senior Special Assets Manager ensures that the high-risk portfolio is well managed to mitigate against potential provisions and achieve write backs on where provisions have been booked in the Banks’ books. The role holder shall primarily be responsible for strategy setting, financial analysis, monitoring, preparation of board documentation of the department's loan portfolio.

They must be well versed on matters pertaining to turning around accounts as well as recovery strategies and processes where customers have defaulted.

Job Responsibilities/ Accountabilities:

• The Senior Special Assets Manager shall primarily be responsible for strategy setting, financial analysis, review of credit paper/strategy memo preparation and documentation of the department's loan portfolio.
• The role holder will primarily be responsible for the recovery and collection of a portfolio of Non-Performing Loans and ensure the bank gets back monies owed
• Responsible for meeting the bank’s recovery/collections target through individual targets assigned.
• Responsible for interpreting and analysing interim and annual financial statements.
• Liaise with Special Assets Managers and Assistant Special Assets Managers to ensure accurate covenant testing and monitoring.
• In conjunction with the relationship teams, acts as the primary contact between the Bank and customer.
• Attend customer visits and meeting and Manage relationships with external service providers with third party vendors such as monitoring agents, consultants, liquidators, executors, sheriffs, messengers of court, accountants, receivers, judicial managers, valuers, external lawyers etc.
• Progress the recovery of debts on classified corporate accounts and ensure their compliance with local regulatory requirements and the bank’s internal procedures.
• Monitor and delegate appropriate duties to members in the team.
• Responsible for negotiating and communicating the appropriate loan restructure to customers.
• Support Head of Special Assets when necessary.
• Meet the department's learning e-learning and training goals.
• Participate in the department's team building activities.

Qualifications

Key Critical Competencies:

• Good credit risk skills
• Good negotiations skills
• Good relationship management skills
• Strong analytical and numerical skills
• Strong communication and report writing skills
• Experience of dealing with senior management of corporate entities
• Good knowledge of the local legal system, insolvency law and security issues, and the options available to the Bank in debt recovery.
• Strong team leadership skills with good team performance management ability
• Strong planning, coordination, and time management skills
• A minimum of five years of relevant management special assets/recoveries in the corporate segment is required.
• Knowledge and understanding of Cash flow lending required.
• Ability to manage deals simultaneously.
• Clear and concise communication skills.
• Excellent interpersonal skills
• Ability to coach, mentor, train, and transfer skills to others.
• Experience in engaging senior executives in facilitating decision-making and reporting.
• Strong understanding of overall banking operations, systems, and processes.
• Strong negotiation skills.
• Willingness to travel.

Academic Qualifications and Competencies:

• A university degree in a Business-related field. A Masters’ Degree will be an added advantage.
• A minimum of 7 years’ experience in special assets Management, corporate recoveries, financial advisory, Turnaround management, corporate relationship management & sound credit analysis.
• Experience in engaging C-level management and senior executives in facilitating decision-making and reporting.
• Experience in cross boarder /regional management of distressed credit portfolio within East African community will be an added advantage
• Any professional qualifications related to credit, business recovery and turning around accounts
•  Experience in working in banking environment will be an added advantage

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We are seeking a skilled and detail-oriented Newgen Workflow Developer to join our digital transformation team. The ideal candidate will have hands-on experience in developing, configuring, and supporting workflows using Newgen's BPM platform. You will work closely with business, product, and IT teams to deliver automated, efficient, and scalable process flows across various banking operations, especially in lending, account opening, and servicing domains.

Key Responsibilities

• Develop, configure, and maintain workflow applications on the Newgen platform.
• Design and implement process maps, form designs, business rules, and integrations based on business requirements.
• Collaborate with business analysts and functional leads to convert process documentation into automated digital workflows.
• Integrate Newgen workflows with third-party systems such as LOS, LMS, CBS, document management systems, CRM, and APIs.
• Troubleshoot workflow issues and support enhancements and performance tuning.
• Work on user access control, version management, testing, and deployment within Newgen environments.
• Document solution designs, process flows, technical specifications, and test cases.
• Support user acceptance testing (UAT) and production rollout activities.

Qualifications

Requirements

• 5–7 years of experience in software development, with minimum 4+ years in Newgen development.

Strong working knowledge of:

• Newgen workflow development DMS
• Workflow form designing, scripting, and rules configuration
• Experience in web services integration (REST/SOAP APIs) and third-party system interfacing.
• Good understanding of business process management (BPMN) concepts and automation best practices.
• Familiarity with SQL databases (Oracle, SQL Server) for queries and backend integration.
• Exposure to banking processes (especially lending, onboarding, KYC, service requests) is highly preferred.
• Bachelor’s degree in computer science, IT, or related field.
• Experience working in Agile environments with tools like JIRA and Confluence.
• Ability to work in a fast-paced team with minimal supervision and strong documentation practices.

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• The Senior Manager - Information Systems Audits is responsible for leading the information systems audit and advisory engagements across the Group. This role oversees the planning, execution, and reporting of IT audits, as well as providing strategic advisory services to enhance the organization's IT controls, risk management practices, and alignment with industry best practices.

Job Responsibilities

Audit Planning and Execution:

• Develop and implement an annual information systems audit plan aligned with the risk assessment and regulatory requirements.
• Lead and coordinate IT audits across the group's subsidiaries, ensuring consistency in audit methodologies and standards.
• Evaluate the design and operating effectiveness of IT controls, application controls, data integrity, change management, and IT operations.
• Assess compliance with relevant IT regulations, industry standards, and internal policies.
• IT Advisory Services:
• Provide strategic advice and recommendations to enhance the Group's IT controls, risk management practices, and overall technology posture.
• Conduct IT assessments, gap analyses, and maturity evaluations to identify improvement opportunities.
• Advise on the implementation of IT frameworks, standards, and best practices across the organization.
• Support the development and review of IT policies, procedures, and guidelines.
• Provide relevant assurance and advisory services in select IT projects.
• Audit Team Management:
• Manage and mentor a team of information systems auditors, providing guidance, training, and professional development opportunities.
• Assign audit and advisory resources effectively across the group's subsidiaries and ensure adherence to timelines and budgets.
• Foster collaboration and knowledge-sharing among the IT audit and advisory teams across different locations.
• Reporting and Communication:
• Prepare comprehensive audit reports and advisory deliverables detailing findings, risks, and recommendations.
• Present audit results, advisory recommendations, and strategic insights to senior management, CIO, and relevant stakeholders.
• Collaborate with local IT audit teams, IT function, and business units to ensure effective communication and alignment.
• Provide strategic level advisory through communication of key themes, insights and foresights to senior management and the Board.
• Stakeholder Management:
• Liaise with relevant stakeholders, including IT managers, business unit leaders, and regulatory authorities, to understand their expectations and requirements.
• Foster positive relationships with internal and external stakeholders, promoting transparency and trust in the audit and advisory processes.
• Continuous Improvement and Thought Leadership:
• Stay updated with emerging IT risks, regulatory changes, and industry best practices, and incorporate them into the audit and advisory programs.
• Contribute to the development of IT strategies, frameworks, and methodologies within the organization.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional certifications such as CISA, CISSP, or equivalent IT auditing certifications.
• 8+ years of experience in IT auditing, IT risk management, IT advisory services, or related roles, with a focus on the financial services industry.