Job Openings at Kenya Wine Agencies Limited (KWAL)

Job Purpose

The position holder will provide support to the Planning team with operational tasks or assignments allocated to him/her.

Responsibilities and Accountabilities 

• Supply Chain Information Analytics
• Information Database Clean-up and Re-organization
• Data clean-up for Supply Chain Big Data and Data Warehouse
• SYSPRO Master Data Re-organization and Standards Development

Competencies/Attributes

• Industrial Engineering
• Data Science

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Job Purpose

The job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the HORECA Segment.

Responsibilities and Accountabilities

Area 1: 4 A’s Execution in HORECAS

• Achieve product availability targets for the assigned outlets through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
• Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
• Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
• Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.

Area 2: Sales Revenue Growth in HORECAS

• Conduct client visits for existing and potential outlets in order to achieve the given sales targets and ensure sustained business growth.
• Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
• Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
• Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
• Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
• Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.
• Identify Potential New Accounts and open the accounts directly with Kwal to grow business and Drive Volumes.

Area 3: Debt Management

• Ensure Account payment and Reconciliations are done on Time to avoid supply inconsistencies.
• Ensure HORECAs Accounts operates within the stated credit limits.

Area 4: Relationship Management

• Build, manage and maintain good strong long term customer Relationship with Kenya Wines Agencies and the key partners.
• Ensure Timely address of Customers queries.
• Ensuring Immediate Customer Feedback.

Minimum Requirements

• Bachelor degree in business a business related course.
• Membership in a professional body would be an added advantage.
• A minimum of 3 years’ experience in retail and experience with HORECAS preferably in a beverage environment.

Competencies/Attributes

• Possession of a clean and valid driving license.
• Practical experience in use of MS packages and ERP systems.
• Strong oral and written communication skills.
• Excellent Persuasion, negotiation and influencing Skills.
• Drive for results with no excuses.
• Ability to work independently with limited supervision, under pressure and meet deadlines.
• High levels of professionalism with internal and external customers.
• High level of integrity.

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Job Purpose

The job holder will be responsible for the day to day planning, work allocation and supervision of contractors and site maintenance staff to ensure proper maintenance of the manufacturing site, buildings and grounds at KWAL.

Responsibilities and Accountabilities 

Area 1: Maintenance Plan

• In collaboration with the Plant Engineer develop, execute and update the annual preventive site maintenance plan in order to ensure it is adhered to.
• Plan and oversee site maintenance tasks and projects to ensure they are completed within the scheduled dates and within the approved budgets.
• Ensure that site maintenance equipment and tools are in working order and correctly stored and decide on the repair of existing and purchasing of new equipment.
• Create and monitor schedules for subordinates and general workers and ensure that their performance is in line with the service level agreement.
• Advise on the feasibility of site maintenance projects, alternative options, duration and cost of the projects to the relevant Heads of Department/ Division.
• Participate in the sourcing, engagement and evaluation of site maintenance contracts to ensure the anticipated value of the project is achieved within the approved cost.
• Perform accurate machine audits on machines used on site to determine their condition and make appropriate recommendations.
• Plan for all maintenance work by scheduling, determining the most economical approach and allocating a competent team.
• Optimise utilities & equipment reliability to optimally deliver production utilities requirements.

Area 2: Site Maintenance

• Supervise the site maintenance team to ensure they are engaged and their work contributes to the overall organisation effectiveness.
• Coordinate the disposal of used materials / tools on site in line with the company policies and procedures.

Area 3: Reports

• Prepare and submit site maintenance reports to the Plant Engineer to facilitate decision making.

Area 4: Safety, Health & Environment Standards

• Drive compliance with all safety, health and environment standards, policies and procedures by own staff and contractors on site to minimise risks.

Minimum Requirements

• A Diploma/Degree in Electrical or Mechanical engineering.
• At least six (6) years’ experience in plant/site maintenance in a manufacturing organisation
• Practical experience in utilities management
• Practical experience in use of MS packages and ERP systems.
• Knowledge in Procurement, Contract and Project Management

Competencies/Attributes

• Experience in the management of technical staff.
• Technical know of routine maintenance activities.
• Good communication skills both written and oral.
• A personal drive to the achievement of results.
• High level of integrity. 

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Job Purpose

The job holder will be responsible for ensuring that the assigned machine runs optimally in terms of quality and quantity within a safe working environment.

Responsibilities and Accountabilities 

• Perform the adjustments and setting of the assigned machine to ensure quality output at their station and reduction of product wastage while upholding safety and product quality standards.
• Prepare all necessary tools, equipment and materials required for the assigned machine in compliance with the approved processes and procedures. 
• Operate the assigned machine in accordance with the operating procedures to ensure proper operation of the machine and safe working environment. 
• Inspect inputs and outputs for quality to identify causes of defects and rectify to ensure product quality and minimise wastage. 
• Comply with all applicable quality, safety, health and environmental standards such as ISO 9001, ISO 14001, BRC, IFS, HACCP, Organic, ISO 17025, SANS 1841) where applicable 
• Carry out minor/routine maintenance of the respective machine, ensure that cleaning is done before and after every production run, and comply with plant/equipment scheduled maintenance. 
• Liaise with maintenance for major breakdown and to ensure that the machines are serviced on time and routinely to reduce plant down time.
• Participate in the actual change over process to ensure the product quality is upheld in the next shift.
• Prepare and submit reports to the Line Controller of downtime and the product quality index at their station with the aim of driving enhanced performance.
• Inspect the quality of dry goods to ensure conformance to the established standards for a high quality product index.
• Minimize waste
• Responsible for volume control on the process control (filler)
• Record all breakdown
• Inspect Quality of dry goods

Minimum Requirements

• A Certificate in Electrical, Mechanical or Production Engineering
• At least two (2) years’ experience in a production setting in a similar organisation.
• Working technical knowledge on basic machine operations and maintenance is an added advantage.
• Practical experience in use of MS packages.

Competencies/Attributes

• An appreciation of system thinking and how actions impact on other systems.
• Strong numerical aptitude and analytical abilities.
• Have proven verbal and written communication skills
• A good appreciation of safe working procedures.
• Diligence and ability to work with little or no supervision.
• High level of integrity.