Job Openings at Living Goods

Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?

The Opportunity
You will work closely with the Senior manager and the global technology leadership team to establish, plan, and administer overall policies and goals for the information technology department.
With guidance from the Senior Manager technology you will play a pivotal role in analyzing the country’s expansion and scaling needs from across different departments and models within Living Goods and lead in determining ways to meet business objectives.

As a Senior Technical Resource, you will;

• Lead or contribute in technical design discussions in evaluating options of modifying existing or developing new cost effective and scalable information processing systems.
• Oversee all technology projects and operations and working with the country’s leadership team to ensure there is sufficient support from other departments and external stakeholders like government, partners. Manage the research and selection of IT equipment, applications, and suppliers’ governance.
• Manage and coach the country’s IT department, including directly supervising employees, identification and hiring of members, and handling employee concerns and regular performance reviews/appraisals.
• Support the Senior Technology Manager to oversee and help track utilization the country’s IT departmental finances, including budgeting and forecasting for all technology needs and development of the technical team capacity and capabilities.

Technical Background:

• Over 8 years of firm technical foundation acquired while developing, deploying and integrating various technology solutions including mobile software development platforms, databases, cloud infrastructure systems, analytics and dashboard.
• 5+ years previous experience working on cloud-based environments, running web servers, testing Android APKs and ability to isolate problems and guide engineers towards resolving problems.
• Ability and 3+ years’ experience in leading detailed technical conversations among engineers and non- technical teams while articulating the logic and flow of technology systems developed in various platforms e.g Java, Android APKs, PHP, JavaScript and Python.
• Previous experience in complex software integrations, API management and proficient in database management e.g. PostgreSQL, CouchDB
• Knowledge and experience working with agile project management methodologies and tools (e.g. GitHub projects, Harvest, Asana, Trello).
• Familiarity with or experience using widely-adopted, open source data and information platforms a plus (e.g. OpenMRS, DHIS2, RapidPro).
• Previous experience in deployment and support of Microsoft cloud solutions will be an added advantage.
• Team Management skills:
• 3+ years of direct team management experience, building high-performance teams composed of local and remote members and experience working with outsourced development partners.
• Ability to communicate accurately, clearly, and effectively in written and spoken English.
• Motivated to complete projects in a fast-paced environment while armed with the altitude to get things done quickly and efficiently, regardless of obstacles.
• Able to prioritize dozens of high value tasks simultaneously, in an environment where priorities are constantly changing. Able to stay organized in this environment.
• Self-starter and motivated to move ahead without direct instruction on each step of a project.
• Able to take big, sometimes nebulous tasks and break them down into the right sequence.
• Strong interpersonal skills with proven ability to work with and lead multidisciplinary teams.
• Experience interacting, guiding and managing system administrators and software teams.
• A team player who enjoys interacting with people of all levels in a multicultural environment.

Your Competencies:

• Technical leadership and team management
• Logical and sober thinker with ability to unpack ambiguous project goals into simple realistic technical solutions.
• Presentation and communication skills- C- level presentations and low-level detailed presentations – requires good data analysis and visualization skills.
• Business development skills- ability to think on how to leverage on technology to develop and seize opportunities.
• Ability to think through how technology solutions proposed make Living Good competitive against other players in the industry.
• Compensation:A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best  while making lives better for those in need.

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Committed to Evidence

Living Goods is growing! We’ve grown 30 percent every year for the past 5 years. We now have over 400 Living Goods staff and over 8000 community health workers working in Uganda and Kenya. In three years, we will have 1,000 staff across Africa and work with 30,000 community health workers.

We are growing because we have a winning model and mission: to ensure that every family has high quality health care in their community. No matter how dense the neighborhood or how remote the village.

We’re also growing because we measure what matters. We continuously analyze community health data and use it to hone programs and protocols. Four years ago, researchers conducted a randomized control trial of our work, validating our impact on child mortality reduction and helping us recalibrate programs to better achieve health targets.

The Opportunity

Our strategic plan for growth has 3 objectives: to scale, spread, and strengthen. The Global Senior Analyst is a newly created role to build and strengthen analytics and learning across the organization. We have an enormous amount of data that is only partially tapped for insights and evidence generation today. There is a huge opportunity to more strategically and effectively use and analyze our data, together with other partner and publically available data to drive impact, cost efficiency, learning and advocacy in community health.

• Lead Analytics. You will proactively identify and conduct high quality, insightful and actionable analytical deep dives aligned with strategic, operational and advocacy related priorities. You will synthesize key data and insights into relevant deliverables for internal and external audiences. You will work closely with a team of analysts in our country offices to do the same.
• Leverage a range of statistical and analytical tools. You will leverage a range of analytical and statistical tools to use for different projects. Examples include: costing and cost-effectiveness analyses, analyzing baseline household survey for a new country, analyzing programmatic data across our countries to build evidence of which CHW supervision strategies are most effective, using GIS data to analyze the extent to which we reach households furthest from health facilities, or building a predictive analytics model to target the highest risk children in the areas we work.
• Support Business Development, Advocacy and Communications. You will contribute regularly to proposals, reporting, advocacy briefs and other external communications that rely on robust analysis, visualization and interpretation of data.
• Build and strengthen tools and systems for analysis. Our teams rely on live dashboards to monitor and improve performance across our supported CHW networks. You will work with colleagues on the tech team, and external vendors to strengthen dashboards and build other analytical tools and systems to further strengthen our data driven culture and processes.
• Build analytical capacity. You will create best practice analytical systems and tools across the organization. You will work closely with colleagues in other teams including analysts in our country offices to strengthen their capacity to conduct proactive, strategic, rigorous and insightful analyses.

Your background

• Technical chops. You have at least 7+ years’ experience in analytical roles with some experience working for an impact-focused organization. You have a master’s degree, PhD or equivalent in related field such as public health, economics, or data science.
• Demonstrated experience in using data to drive impactful, scalable and cost-effective solutions. You love data and are passionate about using data to make decisions that can save and improve lives at large scale. You have demonstrated experience in the same.
• Strong analytical skills. You have experience in a range of analytical tools, types of analyses (cost-effectiveness, impact modeling, regression analyses, etc.), and proficiency in a variety of commercial and open source statistical software packages and data visualization tools (Tableau, STATA, SAS, SPSS, GIS, power Bi, R and others).
• Strategy and Learning. You think strategically and can adeptly structure robust analyses to answer priority questions that you or others have identified. You have a track record of using data to drive strategic, operational and programmatic decisions. You can creatively and effectively bring together data from different sources.
• Writing & presentation skills. You have demonstrated experience translating complex data into insights and actionable recommendations, presenting complex information to a variety of stakeholders in a clear, concise and inspiring manner, and writing white papers and other internal briefs based on analyses you have conducted.
• Curiosity. You stay current on new research and analytical tools. You love the opportunity to dig into an interesting question, to come up with creative approaches to data use and analysis to derive important insights. You’re eager to learn from others and try new approaches.
• Project and Team Management. You are organized, have strong project management skills and are able to effectively manage multiple projects and work with different teams simultaneously and prioritize accordingly. You enjoy mentoring and coaching colleagues, and have experience building team capabilities in analytics and using data to inform strategy.
• Systems builder. You like creating strong systems, processes and tools for collecting, using and analyzing data. When you see a need for a better way, you keen to roll up your sleeves and make it happen!
• Collaborative spirit. You actively listen and communicate. You connect easily with your colleagues internally and externally. You are keen to help others out and proactively look for ways to contribute.
• Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.