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Mary’s Meals provides one good meal to some of the world’s poorest children every school day.
Our work is named after Mary, the mother of Jesus, who brought up her own child in poverty. Mary’s Meals consists of, respects, and reaches out to people of all faiths and of none.
We are delighted to be recruiting for a talented Programme Delivery Lead to join our team in Lodwar, Turkana County in Kenya.
Reporting to the Head of Programmes, the Programme Delivery Lead will provide strategic leadership to the programme Delivery team and will be an active member of the Global Delivery Forum. The Programme Delivery Lead is responsible for the implementation of the School Feeding Delivery Model (SFDM), data quality assurance and, in close relationship with the Programme Development Lead, will provide key inputs and innovative ideas on how to continuously improve our delivery model.
The post is key to the successful implementation of the school feeding programme in country and will have regular interaction and strategic alignment with key personnel in the MMI Programme Delivery & Operations and Development team and will lead the field based and quality assurance team in support to the Head of Programmes.
Key duties & responsibilities for the role include:
Work in a highly effective and collaborative manner with our global programme delivery and operations staff to support the Head of Programmes in the following key areas:
Programmatic Excellence
- Lead on the implementation of the SFDM, policies, procedures and tools, continuous improvement, and operational excellence
- Ensure the school feeding programme operations are delivered efficiently and effectively in line with the SFDM
- Lead on planning and managing school feeding expansions activities
- Lead on monitoring and evaluate data across all key areas of the programme delivery in collaboration with Programme Development and in line with the global MEL Strategy
- Proactively contribute to programmatic planning, risk management and reporting
- Ensure an ongoing strong communication with Programme Development Team is maintained and delivered so that all stakeholders are well informed on relevant programmatic information
- Ensure robust collaboration with Operations Team in terms of fleet usage, food ordering and deliveries Lead on continually building staff capability to deliver effective programmes through a structured and detailed learning and development approach
Quality Assurance
- Continually review and refine system and process in collaboration with MMI Programme Delivery and Operations Team
- Define and implement detailed programme delivery reports and dashboards for various management levels, ensuring regular monitoring and clear actions, learnings and recommendations are identified and acted upon
- Provide support and technical advice on the implementation of Mary’s Meals’ SFDM and the Global MEL Strategy together with the Development Team
- Provide support and technical advice to the audit and risk function
Working with others
- Effectively engage key stakeholders and to contribute strongly on the development and implementation of delivery and monitoring processes
- Ensure robust implementation and continual improvement of SFDM tools that lead to enhanced effectiveness and efficiency of our feeding programmes
- Ensure strong, ongoing training and coaching for all stakeholders of Programme Delivery, in close collaboration with our MMI Programme Delivery and Operations Team
- Regularly benchmark other relevant organisations for best practices and emerging opportunities for optimising effectiveness and efficiency of our programme delivery
- Facilitate information sharing across MMK and our global programmes through the Programme Delivery Forum
Other
- Coordinate responses to external audits conducted by MMI Risk & Assurance, liaising with MMI Programme Delivery and Operations and Programme Development as required
- Develop a high-performing, innovative, resilient, and sustainable delivery team through constant coaching, mentoring and role modelling
- Any other duty as assigned from time to time.
- The role will require to travel to locations in which Mary’s Meals programmes operate
Essential qualifications, skills and experience:
- Degree qualification (e.g., social sciences, business administration, logistics) or demonstrable significant experience in a similar role, with 5 years relevant post qualification experience.
- Strong commitment to Mary’s Meals vision, mission, and values
- Excellent organizational skills with the ability to focus on and prioritize key tasks and effectively drive forward and implement agreed actions
- Very good computer literacy with high proficiency in Excel and relevant data processing computer applications.
- Well-developed, interpersonal skills, with the ability to network widely, persuade and influence others
- Highly resilient, self-reliant, and motivated, with the ability to organize own work and prioritize tasks
- Cultural sensitivity and the ability to work effectively with a wide range of people in different countries and settings.
- Has a warm, engaging, and inspiring personality, with good networking and interpersonal skills
- Team management experience, including engaging and motivating a team of staff
- Experience of monitoring and reporting against agreed strategy
Desirable qualifications, skills and experience:
- A postgraduate degree in a relevant subject is desirable
- Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast-paced environment with tight deadlines
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We are delighted to be recruiting for a talented Programme Delivery Manager (PDM) to join our team in Lodwar, Turkana County in Kenya.
Reporting to the Programme Delivery Lead, the PDM will provide strong technical oversight and leadership for the Programme Delivery function across Mary’s Meals school feeding programme in line with our School Feeding Delivery Model (SFDM). He/she is responsible for the implementation and management of the school feeding programme. You will contribute to continuous improvement and efficiency activities across our programme delivery, and support alignment to our MM School Feeding Approach (SFA), helping to ensure quality, stewardship, and simplicity across our programme.
Key duties & responsibilities for the role include:
Programmatic Excellence
- Support the Programme Delivery Lead in the implementation and adherence to the SFDM, policies, procedures and tools, continuous improvement, and operational excellence
- Plan and manage the end-to-end school feeding delivery and school feeding expansions activities
- Supervise School Feeding Managers (SFMs) to ensure effective running of the school feeding programme
- Support and develop community capacity building, sensitization, and engagement
- Ensure efficient and safe utilization of motorbikes, vehicles, and fuel
- Enhance wholesome collaboration with the School Feeding Managers to ensure effective high data quality management from data collection, review and drawing trends/conclusions to inform programme delivery and development decisions.
- Manage programme data collection and delivery monitoring
- With guidance from the Programme Delivery lead, proactively contribute to annual/periodic programmatic planning, risk management and reporting.
- Proactively identify issues, concerns, and trends arising from data and feedback from SFOs, SFMs and pass these to the relevant Programmes team member (Programme Quality Assurance Manager and/or Delivery Lead).
- Manage actions from ex-ternal audits conducted by MMI Risk & Assurance
Leadership and Team
- Actively attract, develop, and nurture talent among all school feeding managers in the programmes department to ensure high performing teams by enhancement of their capacity, attitudes, and competencies qin all engagements.
- Build a robust personal development review process through interactive one on one sessions with active identification of growth opportunities and succession planning.
- Enhance team confidence, cohesiveness, and motivation through clear communication of operational structures and defining key functions and areas of responsibilities in each role.
- Support the human resource, learning and development teams to actively identify capacity building gaps, opportunities and develop training methodologies.
- Develop a high-performing, resilient, and sustainable delivery team through constant coaching and mentoring
- Manage communication by ensuring that all staff, stakeholders (relevant government sectors), partners and other functions within MMK are adequately supplied with all communication regarding MMK’s programme delivery information in a timely fashion.
- Ensure tasks, work plans and schedules set by the Programme Delivery Lead and other programme team member are completed and updates communicated.
- Clearly communicate the Mary’s Meals Model and guiding principles to all stakeholders and ensure all issues / feedback are properly communicated to and from the school feeding manager, schools, communities, and other stakeholders.
- Build strong relations with the wider school feeding communities right from initial community entry at expansions and sustain continuous meaningful engagements to ensure the community are adequately mobilized and supportive of the programme as part of the eyes and ears open approach.
Communication
Working with others
- Ensure strong, ongoing training and coaching for all stakeholders of Programme Delivery, in close collaboration with Programme Delivery Lead
- Facilitate information sharing across the country team i.e., with direct reports, colleagues, and other supportive functions
- Work closely with the Programme Delivery Lead to develop meaningful weekly, monthly, and annual plans, and measure performance against agreed plans.
Additional information:
- To represent Mary’s Meals externally as required, and appropriate, with communities, schools, and other stakeholders
- This role undertakes regulated work with children and is required to register with the Protected Vulnerable Group Scheme or local equivalent.
- The role will require to travel to locations in which Mary’s Meals programmes operate.
Essential qualifications, skills and experience:
- Degree qualification (e.g., social sciences, business administration, logistics) or demonstrable significant experience in a similar role, with 5 years relevant post qualification experience
- Strong commitment to Mary’s Meals vision, mission, and values
- Excellent organizational skills with the ability to focus on and prioritize key tasks and effectively drive forward and implement agreed actions
- Very good computer literacy with high proficiency in Excel and relevant data processing computer applications
- Well-developed, interpersonal skills, with the ability to network widely, persuade and influence others
- Highly resilient, self-reliant, and motivated, with the ability to organize own work and prioritize tasks
- Cultural sensitivity and the ability to work effectively with a wide range of people in different countries and settings.
- Has a warm, engaging, and inspiring personality, with good networking and interpersonal skills
- Team management experience, including engaging and motivating a team of staff
- Experience of monitoring and reporting against agreed strategy
Desirable qualifications, skills and experience:
- A postgraduate degree in a relevant subject is desirable
- Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast-paced environment with tight deadlines
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