Job Openings at Safaricom

DESCRIPTION

We are pleased to announce the following vacancy for Principal Engineer Strategy and Architecture – Transport in the Technology Strategy and Architecture department within Technology Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Senior Manager – Technology Strategy and Architecture the job holder will  strategize cross-functionally with multiple industry stakeholders to identify technology solutions, identify technological and business gaps, partnering with internal organizations and the external partner community to build cutting edge products. The job holder will also manage Transport Network transformation agenda with a focus on programmable and software defined networks. In addition, the job holder will be expected to provide technical expertise, question the status quo and use strategic vision for the connectivity technology landscape i.e. access, backhaul and core domains and carefully track industry trends to develop new transport products that represent a technical and/or commercial advantage.

Responsibilities

• Defining vision and Transport strategy to meet business needs.
• Developing architectural framework required to deliver Transport strategy at the lowest cost
• Manage interfaces with other Transport domains in NPD, CSO, TES, Vodafone Technology network (VTN) and Vodacom Group to ensure aligned approach towards strategy and architecture development, working as one team to deliver benefit for our customers.
• Working with procurement and Transport domains to ensure we leverage supplier competition to drive innovation, manage costs and provide best customer experience.
• Manage the transition and delivery of architectural elements of architectural elements of project based on project requirements
• Develop and communicate governance framework for Transport Network
• Develop and continuously review Transport policies
• Ensure compliance with statutory regulations in Transport matters i.e Broadband Forum TR-384 standards

QUALIFICATIONS

• Bachelor’s Degree in Engineering (Electrical or Computer), Computer science or equivalent from a recognized University.
• Previous experience (7+ years) as Transmission or network engineer/network architect in one or more of the transport telecom infrastructure areas - IP/MPLS (backhaul or core), MW and Optical networks Electrical design
• Firm understanding of mobile telecom infrastructure system architecture, network design principles, transport (IP/MPLS, MW, DWDM, SDN) technologies, designing or deploying telecom networks.
• Good understanding of the evolution and recent development of: WDM, IP, Ethernet, SDN, etc.
• Ability to drive infrastructure hardware/software proof of concepts trials within Transport programs and/or at partner labs ultimately leading to field trial evaluations prior to rapid commercial deployment.
• Ability to collaborate with different individuals across the organization and within other geographies, and to accomplish all necessary tasks.
• Ability to understand high level architecture for system dependencies and translate these into technical requirements, roadmaps.
• Ability to drive the definition of technical documentation such as requirements documents, test plans, white papers, etc.
• Strong organizational skills
• Ability to effectively manage multiple priorities in a fast-paced environment and consistently meets deadlines
• Strong negotiation and influencing skills at multiple organizational levels

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DESCRIPTION

Reporting to the Senior Manager – Technology Strategy and Architecture, the position holder will  strategize cross-functionally with multiple industry stakeholders to identify technology solutions, identify technological and business gaps, partnering with internal organizations and the external partner community to build cutting edge products.

He/ She will provide technical leadership in the journey towards Telco over cloud, driving architecture and tools that will be used in building the NFV cloud, and evolving it to take advantage of capabilities emerging from industry roadmaps. He/ She will carefully track industry trends to develop new Core Network products that represent a technical and/or commercial advantage.

Responsibilities

• Defining vision and Core Network strategy to meet business needs.
• Developing architectural framework required to deliver Core Network strategy at the lowest cost
• Manage interfaces with other Core Network domains in NPD, CSO, TES, Vodafone Technology network (VTN) and Vodacom Group to ensure aligned approach towards strategy and architecture development, working as one team to deliver benefit for our customers.
• Working with procurement and Core Network domains to ensure we leverage supplier competition to drive innovation, manage costs and provide best customer experience.
• Manage the transition and delivery of architectural elements of architectural elements of project based on project requirements
• Develop and communicate governance framework for Core Network
• Develop and continuously review Core Network policies
• Ensure compliance with statutory regulations in Core Network

QUALIFICATIONS

• Bachelor’s Degree in Engineering (Electrical or Computer), Computer science or equivalent from a recognized University.
• Previous experience (5+ years) as Core network engineer Planning and/ Support- CS and PS Network
• Good understanding of Mobile Technology 2G/3G/4G/5G
• Deep understanding of the Core Network evolution – IMS/VoLTE, EPC (MME, SGSN, SGW, PGW, GGSN, CG, TGW, ePDG).
• Good understanding of telecommunication protocols/standards (SS7, SIP, MAP, CAP, AAA, Diameter etc)
• Good understanding of cloud computing concepts
• Proven record of Network Architecture development
• Ability to drive infrastructure hardware/software proof of concepts trials within Core Network in the labs and ultimately leading to field trial evaluations prior to rapid commercial deployment.
• Ability to collaborate with different individuals across the organization and within other geographies, and to accomplish all necessary tasks.
• Ability to understand high level architecture for system dependencies and translate these into technical requirements, roadmaps.
• Ability to drive the definition of technical documentation such as requirements documents, test plans, white papers, etc.
•  Strong organizational skills
• Ability to effectively manage multiple priorities in a fast-paced environment and consistently meets deadlines
• Strong negotiation and influencing skills at multiple organizational levels

• Strong knowledge of continuous integration and delivery systems (CI/CD) such as Jenkins/gitlabci/drone/CycleCI
• Experience with at least one test automation tool such as Selenium, Appium, Robot Framework, Pytest, TestNG
• Experience in containerization & container orchestration technologies technologies
• Performance testing using JMETER/HP LoadRunner/locust.io is a huge plus
• ISTQB Certification is a plus

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We are pleased to announce the following vacancy for Senior Software Engineer in the Digital IT Department within Technology Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Software Engineering Lead the job holder will run with day-to-day standardized microservice development to ensure smooth and efficient service delivery that meets the expectations of the business.

Application development duties include but not limited to specification, design, development, validation, documentation and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management.

Other activities include knowledge sharing, mentorship of junior developers.

Responsibilities

• Writing and analyzing code for portions of a project/projects.
• Inspect and test code.
• Helping engineers fix and solve complex problems.
• Work with stakeholders, product owners and technical leads to keep projects on track.
• Provide guidance and mentorship to entry level and mid-level software engineers
• Influence and guide on DevSecOps best practices within Safaricom Engineering framework and practices.
• Development of microservices. It would be good to have understanding of Java, python, c#. Java is preferred.
• Influence and guide the team in making critical architectural, design and programming decisions.
• Evangelize software engineering best practices across the team using Safaricom Engineering values.
• Design, test and rollout of running software services.
• Run and enforce code reviews among the team.

QUALIFICATIONS

• BSc. Computer Science/Software Engineering/IT.
• 5+ years’ experience in software development in a busy IT environment.
• Experience in Agile Development/software life-cycle development (SDLC).
• Strong programming and technical skills. Extensive programming experience using Java, C#, Python, JavaScript etc
• Strong problem-solving skills leveraging on data structures and algorithms.
• Passion for people and building collaborative teams.
• Extensive experience with databases – relational data model, Stored Procedures, PL/SQL development, Messaging / Streaming, RDBMS, NoSql Databases and InMemory Databases.
• Solid understanding of web services/technologies - REST/JSON, WSDL, XML, XSD;
• Hands on experience with microservices - Ability to design, develop and implement scalable, elastic microservice based platforms based on java. Spring boot framework is preferred.
• Solid understanding of Cloud Services, Serverless architecture and knowledge of AWS, Azure and GCP.
• Experience developing solutions using agile, DevSecOps, and CI/CD automation tools such as jenkins, JMeter, Git, Stash, SonarQube, GitOps etc
• Experience using code versioning & collaboration tools such as Gitlab or Github.
• Experience in application security technologies (e.g. SSL)

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DESCRIPTION

We are pleased to announce the following vacancy for Software Engineer in Test in the Digital IT department within Technology Division. In keeping with our current business needs,  we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Quality Engineering Lead, the position holder will execute Software testing and ensure solutions delivered to the customers meet the desired user specifications; ensuring all bugs are identified and resolved before product launch leading to zero revenue losses and customer impact.He / she is responsible for executing the test strategy; plan, monitor and control the testing activities, with an emphasis on validating solution / product readiness for production.

Responsibilities.

• Accountable for end to end testing, end to end reporting & analysis on test progress and defect management.
• Creatively try to break applications, via hands-on and scripted testing, before release to market
• Champion and lead agile squads in adopting test driven development approaches
• Contribute to devops practices including but not limited to plugging in test automation suites in existing/new DevOps CI/CD pipelines, providing test tooling and expertise on static code analysis.
• Drive transformations in testing through test automation to achieve higher levels of efficiency and reduce software testing time by more 50%
• Accountable for validation of quality of releases and fully accountable for product readiness to production
• Implement software testing automation framework
• Test automation for Mobile/APIs/Web apps/Desktop apps
• Responsible for end to end management of test teams and ensuring the testers execute planned tests within the testing schedule.
• Create detailed test plans for features/releases with clear entry/exit criteria, testing strategy and testing scope
• Conduct Performance tests on products to ensure they meet the minimum performance exit criteria as defined in the test plan.
• Ensure at least 80% test automation of regression testing suites

QUALIFICATIONS

• Bachelor’s degree preferably in IT related Field
• 3 years + experience in software development or Testing Automation in a busy IT environment
• Strong understanding of the software Testing Life cycle (STLC)
• Excellent software development skills coupled with programming experience in Java, Python, JavaScript etc
• Experience of Test-driven Development approaches such as ATDD and BDD
• Experience in use of test management tools (Micro-Focus ALM/Octane is desirable)
• Experience in Unix/Linux Operating System
• Experience in test design techniques (black box and white box)
• Strong risk identification and mitigation planning skills
• Solid understanding of enterprise APIs, Mobile and Web application architectures
• Familiarity with Agile software development methodologies
• Strong knowledge of continuous integration and delivery systems (CI/CD) such as Jenkins/gitlabci/drone/CycleCI
• Experience with at least one test automation tool such as Selenium, Appium, Robot Framework, Pytest, TestNG
• Experience in containerization & container orchestration technologies technologies
• Performance testing using JMETER/HP LoadRunner/locust.io is a huge plus
• ISTQB Certification is a plus

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Description

We are pleased to announce the following vacancy for Data Analytics Engineer in the Digital IT Department within Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Revenue Management & Reporting Lead. The position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Business Intelligence and analytics systems.

Responsibilities

• Coding of all ETL and analytics processes used within the BI & Analytics systems;
• Development of reliable data ingestion and preparation processes;
• Development of insightful dashboards and reports, tracking performance across channels for actionable data-driven decision-making and insights;
• Planning and delivery of highly scalable distributed big data systems, using different open source technologies including but not limited to Hadoop;
• Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components;
• Performs data modeling to analyze and specify data structures within an application system;
• Perform the necessary technical design and development functionality to ensure that reporting needs can be effectively developed and implemented.
• Research and provide input on design approach, performance and base functionality improvements for various procedures and applications;
• Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business;
• Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team.

Qualifications

• Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field.
• Advanced UNIX/LINUX, Python
• Advanced ETL knowledge in Informatica, nifi, ODI, SSIS
• Oracle certification in database administration or application development
• Microsoft certification: MCSD/ MCDBA is an added advantage
• MSc/MBA added advantage
• Working with relational databases such as MySQL, MS SQL Server, Oracle, 
• Programming skills such as Java, C++

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Brief Description

Reporting to the CRM Planning Lead the position holder will work with other departments within the company to identify requirements and develop solutions (database design, workflows, integration touchpoints and user/data interfaces), configure and/or customize customer channel solutions to meet business requirements using various database and software tools

Responsibilities

• Conduct business user requirements elicitation, analysis and specification.
• Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
• Perform data modeling to analyze and specify data structures within an application system
• Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications
• Support new and existing application development by creating modifications and enhancements for CRM application.
• Review and provide input on design approach, performance and base functionality
• Perform effective system capacity planning and dimensioning to meet dynamic business needs
• Create test plans, test data sets and perform automated testing to ensure all components of the developed systems meet specifications.
• Designing and implementing highly scalable and available systems
• Co-ordinate and Work with various stakeholders directly in delivery of new projects/ business asks.
• Work directly with the IT support personnel and teams to resolve issues identified and escalated post project implementation.
• Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for busines

 Qualifications

• University Degree in computer science or technical related field
• 3 years development experience with at least one of the following languages: Java, PHP, C++, C#, Python.
• At least 3 years solid experience in Customer Relationship Management systems development.
• At least 2 years development experience with RDMS preferably MySQL, MariaDB, Oracle etc. Experience in NoSQL databases is an added advantage
• Certification and experience in working with cloud platforms is an added advantage.
• Experience in Scrum and other Agile processes
• Experience in Business Systems modeling and data retrieval
• Unix/Linux technical skills with working experience in scripting in Linux/Unix.
• Working knowledge of Jira, Git/SVN, Jenkins
• Experience in the design and implementation of low-latency, high-availability, and performant systems.
• Great communication and interpersonal skills
• Attention to detail.
• Good analytical and presentation Skills

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Key Responsibilities

• Carry out full business requirements discovery that includes interviewing relevant stakeholders and end-users. i.e. requirements elicitation
• Collect, classify, analyze and document business requirements as per set standards.
• Create high-level solution designs to meet business requirements by exploiting the functionality available in IT systems already in Safaricom, or by filling missing gaps with appropriate new systems, in accordance with enterprise architecture.
• Lead a project team composed of designers and developers to drive the business needs and expectations by ensuring business intent is understood and delivered by IT.
• Collaboratively develop test-driven business requirements and functional specifications with business, technical, and testing team members.
• Participate in technical/functional evaluation of bids for new systems.
• Ensure sensible consensus is reached for all requirements/specifications and help business, IT, and test leads to have the same mutual understanding thereof.
• Generate process documentation that clarifies and validates how the organization utilizes business systems to meet business requirements
• Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the Squad & Tribe team and all stakeholders.
• Provide support to the Business Unit by assisting in the development/reviewing/translating of User Requirement Specifications into a baseline BRD (Business Requirements Document) and building design documents (FDD, SDD).
• Promote proper release planning, guaranteeing adherence to business needs, change management governance and priorities and consequently, contribute to the reduction of development costs in future.
• Follow a prioritization process that is transparent and understandable for all parties involved.
• Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space

 Qualifications

• Bachelor’s Degree in either Computer Science or Business Information Technology or in a relevant field
• At least 3 years’ work experience as a systems developer/business analyst in a busy IT development environment, 2 years of which must include experience in systems analysis.
• Professional Experience in Business Analysis (CBAP, IIBA) as well as software development lifecycle is essential, in agile (SAFe, Scrum) and waterfall methodologies.
• Professional Experience in Solution Architecture (TOGAF)
• Professional Experience in Cloud Architecture (AWS, Azure, Huawei cloud and Google Cloud)
• Domain experience in financial services, financial technologies will be an added advantage.
• Broad technical expertise combined with business acumen and strong consulting skills.
• Knowledge in Micro service development
• Knowledge in App and Web development
• Knowledge in Relational Databases and NoSQL databases
• Knowledge in DevOps activities e.g. CI/CD, Creating deployment pipelines
• Adherence to best software development practices e.g. Code review, Refactoring, Versioning, Dead code elimination,
• Knowledge in performance benchmarking and performance tuning.
• Excellent systems analytical and communication (written and verbal) skills along with meeting facilitation skills
• Experience in writing formal Use Cases and other UML tools
• Demonstrated experience in producing requirements that support event driven development and test-driven development.
• Excellent communication skills – must be able to listen to customers, document requirements quickly & accurately, and review written materials for accuracy. Must also be able to communicate specifications to person’s at all technical levels.
• Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience.
• Ability to communicate and influence others.

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Key Responsibilities

• Requirement specification – eliciting & analyzing user requirements.
• Design – application functional designs.
• Develop – development as per user requirement specification and integration to other service platforms;
• On a weekly basis report on the KPI of the applications & web services developed;
• Validation & Verification – oversee the assurance of application functional logic, data processing and error management.
• Liaise with Support teams, infrastructure team, network administrators, information security to maintain service availability and integrity of the applications

 Qualifications

• BSc. Computer Science/Software Engineering/IT.
• 3 years + experience in software development in a busy IT environment.
• Extensive programming experience using Java, Spring Boot, C#, Python, JavaScript etc .
• Extensive experience with databases – data structures, relational data model, Stored Procedures, PL/SQL development, Nosql Databases, InMemory DBs..
• Solid understanding of web services/technologies – REST/JSON, WSDL, XML, XSD;
• Extensive experience in developing and deploying enterprise APIs on these technologies i.e TIBCO/WebLogic/Tomcat/Glassfish/Docker/Kubernetes/Openshift/Azure/AWS.
• Experience using code versioning & collaboration tools such as Git/SVN
• Strong knowledge & experience using  (CI/CD) such as Jenkins /drone/CycleCI
• Experience in Agile Development/software life-cycle development (SDLC).
• Experience in Unix/Linux/AIX Operating System and application security technologies (e.g. SSL).

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DESCRIPTION

We are pleased to announce the following vacancy for of Principal Architect, Enterprise Managed Security Services within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Posting Description

Reporting to the Senior Manager, Design and Implementation, will role holder will support the Enterprise Managed Security Service Strategy, Enterprise Customer Designs, Implementations and continuous improvements.

Job Responsibilities

• Architect and design security solutions in line with best practices to ensure they meet Enterpriser customer requirements
• Lead managed security services and support Enterprise Customers in designing and selling these services
• Work closely with EBU product teams, Technology Security to evaluate the viability of vendor products for the MSS and integrate products into solution plays, driving systems integration and implementation approaches.
• Drive managed security products go-to market and uptake in the Enterprise market.
• Define, analyze and periodically review the Enterprise security strategy and roadmap based on the evolving threat landscape and ensure risks identified are mitigated
• Participate in definition of security requirements and acceptance criteria for new Enterprise customer solution
• Draft, evaluate and respond to Vendor and Enterprise RFIs/RFPs
• Liaise with Supply Chain in the procurement process of Managed Security solutions/systems.
• Participate in the technical evaluations for security systems that run Enterprise platforms.
• Participate in selection of the best solution and present to the CAPEX board
• Ensure all vendors have up-to-date contracts (contract management)
• Implement Test, Deploy and Commission new systems for Enterprise customers.
• Develop the ‘as built’ Enterprise security solution for support handover
• Recommend major upgrades where required and liaise with the operations team when doing the upgrades especially if it affects the design/architecture of the Enterprise support system
• Ensure all security technology and processes implemented are continually improved to maximize on their returns/benefits
• Manage all aspects of projects and vendor related issues in line with best practices
• Define metrics and report periodically that clearly demonstrate value to the enterprise customers.
• Conduct research and development/security intelligence on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff                                              
• Ensure all security systems implemented have high availability and disaster recovery in accordance with best practices
• Ensure change management and system handover processes are followed
• Lead Managed Security Solution Architects.

QUALIFICATIONS

• Degree in Electrical Engineering/Computer Science/Information Technology/Telecommunicationss
• Advanced professional information security certifications e.g. CISSP/CISM/CISA/GIAC/CEH/CPTP/OCSP
• Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE
• Certifications in Microsoft Windows and Linux/Unix Operating Systems
• Certifications in Security appliances OEM e.g. Fortinet, Juniper, Palo Alto will be an added advantage.
• Certifications in the use and administration of security tools e.g. Firewalls/IDS/Content Filters/Antivirus/Ethical Hacking tools
• Certifications in virtualization technologies: VMware, HyperV, Open Stack
• IOT security will be an
• Cloud Certifications like AWS, Azure

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DESCRIPTION

We are pleased to announce the following vacancy for of Senior Security Architect, Enterprise Managed Security Services within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Posting Description

Reporting to the Principal Architect, Enterprise Managed Security Services, role holder will support the Enterprise Managed Security Service propositions, Enterprise Customer Designs, Implementations and continuous improvements.

Job Responsibilities

• Architect and design security solutions in line with best practices to ensure they meet Enterpriser customer requirements
• Ensure Enterprise Solution have information security at concept stage.
• Lead managed security services and support to Enterprise Customers in designing and selling these services
• Work closely with EBU product teams, Technology Security to evaluate the viability of vendor products for the MSSP
• Drive managed security products go-to market and uptake in the Enterprise market.
• Participate in definition of security requirements and acceptance criteria for new Enterprise customer solution
• Draft, evaluate and respond to Enterprise RFIs/RFPs
• Liaise with Supply Chain in the procurement process of Managed Security solutions/systems.
• Participate in the technical evaluations for security systems that run Enterprise platforms.
• Participate in selection of the best solution and present to the CAPEX board
• Ensure all vendors have up-to-date contracts (contract management)
• Implement Test, Deploy and Commission new systems for Enterprise customers.
• Develop the ‘as built’ Enterprise security solution for support handover
• Recommend major upgrades where required and liaise with the operations team when doing the upgrades especially if it affects the design/architecture of the Enterprise support system
• Ensure all security technology and processes implemented are continually improved to maximize on their returns/benefits
• Define metrics and report periodically that clearly demonstrate value to the enterprise customers
• Conduct research and development/security intelligence on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff                                              
• Ensure all security systems implemented have high availability and disaster recovery in accordance with best practices
• Ensure change management and system handover processes are followed
• Excellent communication skills with an ability to right level conversations
• Lead and implement integrations between internal and external solutions
• Serves as the technical liaison to the security product owner, internal security team and external stakeholders.
• Collaborate with internal cross functional Enterprise customer facing domain architecture leadership

QUALIFICATIONS

• Degree in Electrical Engineering/Computer Science/Information Technology/Telecommunicationss
• Advanced professional information security certifications e.g. CISSP/CISM/CISA/GIAC/CEH/CPTP/OCSP
• Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE
• Certifications in Microsoft Windows and Linux/Unix Operating Systems
• Certifications in Security appliances OEM e.g. Fortinet, Juniper, Palo Alto will be an added advantage.
• Certifications in the use and administration of security tools e.g. Firewalls/IDS/Content Filters/Antivirus/Ethical Hacking tools
• Certifications in virtualization technologies: VMware, HyperV, Open Stack
• IOT security
• Cloud Certifications like AWS, Azure