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  • Posted: May 12, 2023
    Deadline: Not specified
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    Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers. We wor...
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    Practice Administrator - Evaluation for Development [E4D]

    THE E4D PRACTICE

    • The E4D practice is headed by Mishkah Jakoet. Our team currently consists of 20 team members, located in South Africa, Botswana, Kenya and the UK. We work across Sub-Saharan Africa and other emerging economies. We break down the allure of one-size-fits-all strategies by demonstrating the value that context-appropriate African-led solutions can unlock. We apply this approach across everything we do - from strategy development, to programme design and implementation, to research and evaluation.
    • In our practice, we believe that our team culture enables a unique, individualised professional experience for each of our team members. Our collective culture also enables us to better serve our clients and to be more effective in working towards development objectives.

    ROLE DESCRIPTION:

    • The practice administrator is primarily responsible for performing key aspects of the office support and administration to the E4D practice within Genesis Analytics. Reporting to the E4D partner, the Practice Administrator must be prepared to work independently and as part of a team within the greater E4D Practice, as well as the firm as a whole. We are looking for someone based in one of our hubs (Johannesburg or Nairobi). Genesis works on a hybrid model such that team members based in hub cities will be able to work from home and in the office, with a minimum number of two days per week expected in the office.

    Requirements
    KEY RESPONSIBILITIES:

    Finance Administration

    • Coordination of updates to practice pipeline, order book and forecasts
    • Working with practice project managers to prepare and manage monthly invoices and expenses including subcontractors
    • Assist with month end processes e.g. reconciliation of time, time sheeting as needed and expenses on Intacct and invoicing
    • Ensure accurate provision of supplier documentation, countersignature of contracts and forms
    • Corporate credit card reconciliation, allocation and processing
    • Maintain relationships with the central finance team
    • Follow up on outstanding invoices
    • Provide support to team members for timesheet management, staff claims and payments processing

    Practice Administration and Support:

    • Assist partners in the management of the practice area
    • Development and maintenance of Google Drive Folders for practice portfolios, proposal development and project documentation
    • Photocopying, scanning and faxing as needed
    • Courier and postage of documents
    • Management of client and other contact details
    • Order stationery for the office
    • Support IT function in each hub location and for team members situated outside of hubs
    • Assist and support office managers in Genesis hubs with maintaining the office environment

    Meeting Support

    • Schedule team and management meetings
    • Send out invitations and/ or meeting requests and reminders, follow up meeting requests that are not responded to
    • Collate team and management meeting agendas
    • Assist with note-taking during senior management team meeting, as needed
    • Follow up on actions agreed in team and management meetings
    • Assist with booking meeting rooms prior to a meeting
    • Manage video conference to ensure seamless operation and scheduling of video conferences

    Human resources and people management support

    • Assist in the administration of the recruitment process
    • Assist with the induction of new joiners, including practice-specific induction and administrative requirements for new staff
    • Assist with leave requests and administration
    • Manage practice leave and fieldwork calendar
    • Assist with the management of the team’s development plan tracker
    • Assist with the management of practice training/professional development calendar

    Relationship Management:

    • Develop and maintain professional and sound working relationships with all internal levels of the organisation, particularly with Group Services and practice administrators and coordinators in other practices
    • Develop and maintain professional relationships with all external stakeholders of the practice
    • Management of subcontractor database
    • Management of client information sheets and client feedback process

    The E4D practice administrator should have:

    • Minimum of 4 years of relevant experience is required
    • Relevant qualification with a Diploma as minimum (Office Support, Administration, Secretarial or related)
    • Own reliable transport and valid driver’s licence
    • Skilled in using financial management tools and related software
    • IT literate and proficient in the use of Microsoft Office and Google Suite
    • Confident communicator with people at all levels
    • A creative approach to solving problems
    • High level of discretion and confidentiality
    • Client centric and dedicated to providing the best possible support and service to the practice area
    • Self-motivated and driven to succeed with a proactive work approach
    • Able to work independently using initiative
    • Solution focused attitude
    • Ability to prioritise, organise and coordinate and multitask
    • Comfortable working with teams that are across time zones and culturally diverse
    • Comfortable working with team members that are part of a hybrid and remote team environment based in different countries  

    go to method of application »

    Monitoring, Evaluation & Reporting (MER) Officer

    PROJECT DESCRIPTION

    • The South-South Learning Network (SSLN) and Sycona are two complimentary HIV prevention learning initiatives. The SSLN, an initiative of the Global HIV prevention Coalition (GPC)  aims to strengthen country HIV prevention programmes through shared learning of good country practices. The Network focuses on all five HIV prevention pillars and provides 15 African countries with a platform to gain experiential knowledge from peers, harness and share good prevention learnings, inform grant making and technical assistance needs. This engagement empowers countries to adapt interventions to the unique African context. Sycona provides research and evidence support to 8 of the 15 Eastern and Southern African countries, with a dedicated focus on synthesising, contextualising, and disseminating evidence required by stakeholders involved in HIV prevention programming for adolescent girls and young women (AGYW). The outputs generated by Sycona are designed to facilitate learning and application of promising practices for AGYW stakeholders, empowering them to update policies, guidelines, and practices for improved programs. Both the  SSLN and Sycona engage key country stakeholders, including government officials, members of National AIDS councils (NAC), Civil Society, Programme Implementers, and Development Partners.

    ROLE DESCRIPTION:

    • The Monitoring, Evaluation and Reporting (MER) Officer is a mid-level position within the organisation. The main purpose of the job is to support the SSLN and or Sycona programme with ongoing performance monitoring, evaluation and reporting by implementing SSLN’s and Sycona’s M&E Plan . This individual should have demonstrable knowledge, experience and understanding of best practices in results-based mixed-methods monitoring, evaluation and reporting of large scale multi-country programmes that informs data-driven decision-making. This individual must be able to provide examples of implementing M&E Plans, as well as of designing and implementing systems for data collection, analysis, visualisation and reporting. The candidate should also have experience of communicating and disseminating key programme results to support adaptive programme management. .

    Based on the approved M&E Plan, design and implement data management systems that enable routine performance monitoring through:

    • Efficient/Effective data collection, analysis, reporting and dissemination of programme results
    • Working and supporting the programme team to understand and implement the M&E Plan to support data-driven decision-making
    • Ensuring effective working relationships within teams and with clients, partners and other relevant stakeholders to ensure ongoing buy-in and support of M&E 
    • Synthesising, reporting and communicating M&E information in ways that inform adaptive programme management.  
    • Developing strategic insights and leading team problem solving

    KEY INITIATIVES AND PERFORMANCE MEASURES:

    • Develop, pilot and refine performance monitoring data management systems, including data collection tools and lead on collecting, analysing, synthesizing and reporting high-quality quantitative and qualitative programme performance data.
    • Formulate dashboards and other visualisations for routine performance monitoring and reporting of programme results at regular intervals
    • Review, provide feedback and resolve issues to promote the quality of M&E inputs that feed into M&E data management systems.
    • Workshop the SSLN and or Sycona M&E Plan and associated data management processes to support a common understanding of M&E requirements and ongoing buy-in to processes/procedures.
    • Mentor team members to strengthen capacity for monitoring, evaluation, reporting and data-driven decision-making.
    • Prepare clearly thought-out and logically written project documents (including monthly, quarterly and annual M&E reports, data collection and data analysis plans, country and post-learning survey synthesis reports).
    • Perform rigorous analysis of data and reports using problem solving, quantitative, qualitative and mixed-methods approaches
    • Build company intellectual property
    • Keep abreast of industry developments

    Requirements
    EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES:

    • Strong academic background – Minimum of a Postgraduate degree in an analytical field of study. Preference for Public Health, Epidemiology, International Development, Programme Evaluation Statistics or related disciplines.
    • Desirable: Master’s Degree
    • Required: Completed postgraduate M&E course
    • 3 - 5 years as an M&E officer of a large donor-funded programme, and a passion for M&E
    • Desirable: Relevant experience includes public health and HIV prevention
    • Strong research, analytical and lateral thought processes.
    • Demonstrated experience in results-based mixed-methods approaches to M&E 
    • Demonstrable experiences of implementing M&E Plans
    • Evidence of designing and implementing M&E-related data management systems to produce high-quality data that informs data-driven decision-making.
    • Demonstrated understanding and application of programme monitoring and evaluation theory and practice
    • Excellent English communication and writing skills – ability to communicate at all levels. Ability to communicate effectively in other African languages would be considered an advantage.
    • Ability to work as part of a multicultural team - build teams and foster collaboration to achieve project goals, meet milestones and produce high-quality deliverables
    • High level of organisation, attention to detail, professionalism and reliability.
    • Ability to prioritise and manage work in a fast-paced environment across multiple projects and work streams with competing time/ resource demands.
    • Highly numerate. Strong knowledge of quantitative, qualitative and mixed-methods research methodologies, and results synthesis, evaluation and presentation of data analysis for various audiences
    • Advanced PC literacy (MS and Google Suite)
    • Desirable: advanced knowledge in database and data visualisation software
    • Required: Based in Johannesburg, South Africa; Nairobi, Kenya or Lagos/Abuja, Nigeria
    • Willingness and ability to travel nationally and internationally.

    Method of Application

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