Job Opportunities at Ilara Health

The role

• The CEx Senior Associate works with the Commercial excellence Lead in providing support towards commercial execution by continuously evaluating, assessing and training commercial teams in order to optimize the go to market strategies, processes and team productivity.

Job Duties and Responsibilities:

• Formulate a training framework and road map for structured and integrated development of the commercial team aligned with the competency framework.
• Monitor and report on the commercial team productivity:
  • Assessment of Commercial team capability to deliver, recommending, selecting and implementing training programs for the commercial teams. Liaison for functional training with Sales management & Human Capital, and support in consequence management.
• Coordinate all sales projects Automation, Analytics, Commercial Standards, Scorecards and ensuring that the desired results are achieved whilst promoting a culture of continuous improvement in the function
• Support the commercial team in tracking sales pipelines and commercial reporting, clearly articulating opportunities to help close gaps. Working with the Commercial Excellence Lead to identify market trends that impact performance with a lens on the competitive landscape
• Spearhead the system and process controls workstream for the Commercial team and ensure compliance and effective use of processes in the work environment.
• Build alignment across stakeholders, leading to significant step change in commercial effectiveness across the Commercial team as well as the wider organization.

Requirements:

• Bachelors degree in business administration or related field
• Ability to translate raw data into useful insights to drive commercial objectives
• At Least 3 years experience in B2B sales support or management roles.
• You have experience in CRM and CRM-Systems, preferably Hubspot.
• You have experience in a sales role or a sales support role and are familiar with sales processes.
• Is outspoken, a good communicator that can drive change and is capable of leading without authority.
• Has strong negotiation skills.
• Has great organizational, planning and analytical skills.
• Independent self-starter who takes challenges head-on, problem-solver or Autonomous worker with strong accountability.
• Familiarity with office applications as Google Drive, Forms, Sheets, Meet etc

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The role

• As a Senior Field Sales Team Lead for Ilara Health, you will be responsible for setting goals, devising sales strategies, evaluating sales team performance, assigning tasks, and providing support and corrective measures should there be any concerns. The teams performance is target based and we have a zero tolerance policy for underperformance - there is no grey area in our sales team, individuals are expected to meet or exceed targets. It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what they need to achieve on a daily, weekly and monthly basis. You must be a supportive accountability partner and constant coach for each individual on your team.

Responsibilities

• Assist the HOD in sales strategy
  • Daily performance tracking for the team through pipeline management and Sales forecasting
  • Ensure the team achieves set targets
  • Work closely with the HOD to develop and implement the sales strategy , developing sales plans to grow the customer base.
• Support in Recruitment, training and day to day coaching of the Sales team
  • Spend time coaching your team and giving them live feedback on their pitch and ensuring they are working their territory efficiently.
  • Ensure continuous training, re-training and performance evaluations for your team.
  • Drive and champion team engagement and adherence to the company values.
• Drive team productivity and the Field Sales strategy
  • Ensure individual daily team activities/KPIs are met and entered correctly into the CRM
  • Monthly performance management for the team
• Work with the HOD to set team Targets and support the team in achievement of the set targets
  • Set daily, weekly and monthly targets for the team, motivating and encouraging them to reach their targets.
• Prepare Sales Reports
  • Daily/ weekly reporting on performance, projections and individual team performance as required.
• Keep informed of new services and products, and the market competition.
  • Have a working knowledge of the Industrys climate and competition to effectively implement the sales strategy.
• Other duties as assigned by the HOD.

Requirements

• Bachelors degree in Business related courses
• Successful track record in field sales - B2B is advantageous
• 3+ years experience in sales management - B2B is advantageous
• Successful track record in sales training/ coaching
• Sense of urgency and accountability

Who You Are

• Obsessed with efficiency and process
• Results and target driven
• Communication and customer service skills
• Approachable yet firm
• Fluent in English and Swahili - written and spoken
• Familiarity with CRM applications such as Hubspot (Advantageous)