Job Opportunities at Lipa Later

About the Role:

Lipa Later is growing, and we are currently looking to expand into new regions and markets. The holder of this position will report directly to the Group Chief Executive Officer and will be responsible for designing and managing the process of scaling the organization’s business presence to new regions.

Key responsibilities will include:

• Designing market strategies for a new country development programs.
• Market entry strategy and implementation.
• Performing feasibility studies inclusive of potential partnerships to ensure the success of new markets including legal, local government regulations and business setup process.
• Identifying new business opportunities with key industry stakeholders and negotiating advantageous partnerships.
• Formulating and implementing new standards, procedures, etc., relevant to the new market/country.
• Implementing systems, procedures, and strategies relevant to the new market/country.
• Kick start sales and marketing operations in the new market.
• Perform competitor analysis, new partnerships negotiations; and other relevant stakeholder negotiations, etc.
• Build and manage teams in the new region(s).
• Coordinate the rollout of new products and team expansion in conjunction with the Head Office.

Who we are looking for:

• You have at least 5 years’ experience working in business and strategic management or entrepreneurial background. Experience working in different markets is an added advantage.
• You have proven experience in developing new retail markets, including new countries, new business development, new brand/product development etc.
• You possess sound financial management and strong analytical skills.
• You are comfortable with regular travel to different locations and regions.
• You have strong people management skills and know how to get the best out of your team.
• You are resourceful and are capable of getting work done with limited experience.
• Entrepreneurial mindset and hustler mentality.
• You have past experience working in a multi-cultural team and have an appreciation of other cultures & values.
• You are highly organized and excel at meeting deadlines.

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About the Role:

Reporting to the Group Chief Executive Officer, the General Manager will be responsible for overseeing all staff, budgets, formulating overall strategy, managing people and establishing policies and operations of the local business unit.

Reports to: Group Chief Executive Officer

General Manager Responsibilities:

• Overseeing daily business operations.
• Business development and sales strategies.
• Developing and implementing growth strategies.
• Training managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees and talent recruitment.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Coordinate the development of KPIs and functions and direct reports.
• Provide direct management of key functional managers and executives in the business unit.
• Ensure the development of tactical programs to pursue targeted goals and objectives.
• Ensure the overall delivery and quality of the unit's offerings to customers.
• Engage in key or targeted customer activities.
• Set policies and processes.
• Direct the employee assessment process.
• Prepare regular reports for upper management.

General Manager Requirements:

• Degree or Masters in Business Management or Masters in Business Administration.
• Good knowledge of different business functions.
• Management leadership is required.
• Experience in planning and budgeting.
• Experience working in different markets.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Proactive nature.
• Problem-solving aptitude.
• Entrepreneurial mindset and hustler mentality

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About the Role:

As a content writer intern at Lipa Later, you’ll be working with teams across the company (and sometimes across countries) to create valuable content to educate our customers & partners and wow our prospects. Your work will have you fiddling with taglines on website pages, developing content for social media, writing blog posts, putting together thought leadership posts, building presentations to better explain features and so on.

The role reports to the Marketing Lead.

Responsibilities

Overall

• Support in developing and executing marketing campaigns.
• Provide updated status reports with statistics concerning current marketing activities.
• Monitoring competitor activity and generating leads for products and services.
• Maintaining websites and looking at data analytics.
• Coordinating internal marketing activities
• Advertising and Branding
  • Working with the designer to produce materials of visual impact and within brand guidelines.
  • Writing and proofreading creative copy for marketing distributions (fliers, posters, banners, etc.).
  • Involving key stakeholders for the product at each stage of the campaign, and reporting results once completed.
  • Liaising with printers as required and managing the production of marketing materials such as leaflets, flyers, posters, and newsletters
• Public Relations
  • Writing articles and press releases.
  • Research and gather opportunities for sponsorships.
  • Build and maintain relationships with journalists and influencers.
  • Dealing with inquiries from the public, the press, and related organizations.
  • Organizing and attending promotional events such as press conferences, open days, exhibitions, tours and visits.
  • Stay up to date with PR and industry trends and best practices.
•  Digital
  • Development and implementation of content strategy
  • Summarize insights and conversations to create actionable reports that lead to optimization
  • Create and maintain the content calendars, including writing updates and post relevant content
  • Generating reports for digital marketing activities using data based analytics tools and also presenting this data in an easy to understand format

Qualifications

• Bachelor Degree in Commerce, Marketing, Communication, or Business Management from a recognized university.
• One (1) year working experience in content writing or copywriting role.
• Marketing and Communication experience and knowledge of current best practices and trends.

Competencies

• Excellent command of written and spoken English and Kiswahili.
• Content development and management skills.
• Ability to work in synergy with the designer and provide the relevant guidance.
• Proficient with social media and web analytics.
• Adaptable, creative and innovative.
• Strong attention to detail
• Strong organizational and time-management abilities.
• Good oral and written communication skills.
• Team-oriented and capable of building and maintaining cross-departmental relationships.
• Good relationship management, presentation skills, and networking ability.
• Personal motivation and the drive exhibited through a commitment to working smart, continuous improvement and achievement of goals.

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About the Role:

As a sales agent, you will support the Business Development department by onboarding new clients to Lipa Later services in our partner stores.

Key responsibilities will include:

• Promoting our financial products/services to potential clients in partner stores.
• Understanding our client’s needs.
• Meeting sales targets.

Who we are looking for:

• You have excellent communication and listening skills.
• You are capable of explaining complex information clearly and simply.
• You are a go-getter, who excels at meeting set targets.
• You possess strong negotiation skills.
• An understanding of microfinance is an added advantage.
• You are self-motivated, and can work well with minimal supervision.
• Holders of Diplomas and Certificates from Tertiary institutions are encouraged to apply
• Experience in sales is preferred.

Remuneration:

This is a commission-based package.

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About the Role:

The Senior Account Manager will support the Partner Success Manager towards establishing and maintaining positive relationships with the organization's partners across the country. The holder of this role will report directly to the Partner Success Manager.

Key responsibilities will include:

• On-board and maintain strong, long-lasting relationships with partners.
• Negotiate contracts and close agreements to maximize profits.
• Ensure that the partners are always updated with accurate information about the company.
• Ensure the timely and successful delivery of our solutions according to partners’ needs and objectives.
• Develop new business with existing partners and/or identify areas to improve.
• Set targets and metrics with regards to partners and ensure these are met.
• Develop strategies to stay ahead of the competition.
• Drafting and preparing business proposals.
• Collaborating with the marketing department to ensure alignment on campaigns and promotional strategies.
• Building and maintaining positive relationships with high-level partners and accounts.
• Prepare reports on account status.

Who we are looking for:

• You have a bachelor’s degree in Sales, Marketing, Business Management, or a related course.
• You have at least five years’ experience in Account Management, and have experience developing and maintaining high-level partnerships/Accounts.
• You have strong written and verbal communication.
• You are excited about taking on challenges and have a knack for problem-solving.
• You have a track record of achieving strong results through others.
• Entrepreneurial mindset and hustler mentality.
• You have experience leading a team and are able to clearly communicate tasks and objectives to the people you are leading.
• You have past experience achieving strong results in a fast-paced environment.

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About the Role:

As Client Success Manager Kenya, you will be joining our dynamic & rapidly organization and will play a key role in the Sales Team. Reporting to the General Manager Kenya, you will represent the company to the customer in the highest professional manner possible and will be charged with actively seeking out & obtaining new customers while growing the business with current customers resulting in increased sales revenues, market share, and profitability.

Key responsibilities will include:

• Actively seeking out and obtaining new customers.
• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence.
• Formulating sales strategies and grow existing customers by obtaining new orders & scheduling promotions to increase sales through stores.
• Leading sales team and coordinating the development of sales targets, metrics & KPIs.
• Keeping management informed by submitting activity and results reports.
• Submitting monthly sales forecast and work with management to ensure good product availability.
• Staying informed as to the competitive products and services, market trends, and new technologies.
• Achieve objectives through effective planning, developing sales goals and strategies, analyzing data on past performance, and projecting future performance.

Who we are looking for:

• You have a bachelor’s degree in Sales, Marketing, Business Management, or a related course.
• You have at least five years’ experience in consumer/retail sales & marketing.
• Excellent customer management skills and the ability to follow-up & follow-through.
• Ability to analyze sales reports and trends.
• Excellent communication/presentation skills and ability to build relationships.
• Strong organization, social and time management skills.
• Entrepreneurial mindset and hustler mentality.
• You have past experience achieving strong results and proven success in meeting sales goals.
• Strategic with the ability to take high-level sales strategies into system & process requirements.

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About the Role:

As Partner Success Manager Kenya, you will be joining our dynamic and rapidly growing organization and will play a key role in the Sales Team. Reporting to the General Manager Kenya, you will be responsible for managing Lipa Laters' relationships with partners primarily based in Kenya.

Key to this role is the ability to consult and negotiate at a management level backed with a strong understanding of our partners' business and industry objectives.

Key responsibilities will include:

• Building and maintaining strong relationships with multiple contacts/partner organizations.
• Attentive to partner needs at all times and identify up-sell opportunities.
• Responsible for identifying key strategies for revenue acceleration.
• Developing & executing partner success plans, as well as, tracking & reporting on key metrics to ensure adoption and success.
• Drafting & preparing proposals.
• Gathering market insight to support partner acquisition & retention.
• Ensuring the goals of both Lipa Later and Partners are consistently exceeded.
• Establishing a standard cadence of communication internally & externally.
• Driving expansion opportunities with each Partner.

Who we are looking for:

• You have a Bachelor's degree in Sales, Marketing, Business Management, or related course.
• You have at least 5 years' experience in developing & maintaining high-level partnerships/accounts.
• Proven ability to collaborate & build strong relationships with partners at a senior level.
• A positive, self-starter attitude & desire to exceed expectations at every opportunity.
• Excellent communication/presentation skills.
• Entrepreneurial mindset and hustler mentality.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Strong organization, social, and time management skills.
• Knowledge of market research, sales, and negotiating principles.