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  • Posted: Oct 22, 2020
    Deadline: Nov 30, 2020
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    Mobisol combines solar energy with an affordable payment plan via mobile phone, comprehensive customer service and innovative remote monitoring technology. The Berlin-based company offers low-income customers in developing nations quality solar home systems that are a clean alternative to unhealthy, environmentally harmful, and expensive fossil fuels. Sys...
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    IT Intern

    Experience : Fresher Can Apply

    Job closing date : 03-Nov-2020

    Responsibility:

    Job Purpose/Mission

    Engie Mobisol Kenya is looking for an IT Intern to be responsible for providing first line IT support. The tasks will include first level of troubleshooting, ticket creation and update/monitor. This will also involve installation, support and maintenance of hardware and network infrastructure.

    Responsibilities

    • Installing, configuring and maintenance of computer hardware, operating systems, and software applications on PCs.
    • Monitor, troubleshoot, and in any case report network downtime to respective Internet Service Providers.
    • Serving as the first point of contact for IT Support over the phone or email through ticketing system across the countries for both local support and database Call Centre Solution Software Technical Support
    • Perform remote and troubleshooting through diagnostic techniques and answering pertinent IT questions. Walk the user through the problem-solving process.
    • Develop training materials for IT applications
    • Onboarding new users on IT systems
    • Staff Credentials Management
    • Periodic software checks and updates on workstations.
    • Sourcing for computer hardware and accessories.
    • Review and evaluate new Technological updates rolled out on Mobile Apps and Database.
    • Working on tasks and projects identified jointly with the supervisor/partner, to help realize the departments objective.
    • Develop and update training materials for IT applications and onboarding.
    • Bi-weekly reporting calls (Database and Helpdesk) with first line counterparts in the other countries.
    • To perform any other duties related to the delivery of the output and results expected

    Requirements

    • Degree/Diploma in IT/ BBIT/ Computer Science/ Computer Engineering
    • Understanding of networking protocols and PABX systems
    • Basic knowledge and understanding in Office 365 Administration
    • Team player
    • Good communication skills
    • Self-starter

    go to method of application »

    Marketing Coordinator

    Experience : 5.0 Year(s)

    Job closing date : 30-Nov-2020

    Responsibility:

    Job Purpose/Mission

    Responsible for the execution of marketing activities of Engie Mobisol Kenya Office, focusing on achieving assigned tasks to support the Area Managers, Area Administrators, Sales Contractors and Telesales Agents to stimulate demand that will ultimately feed into the national Sales Targets.

    Responsibilities

    • Conduct research and analyze customer behavior (e.g. purchasing habits, trends, and preferences)
    • Identify and analyze competitors
    • Manage effective tracking systems for online marketing activities
    • Collaborate with the company's outsourced agency and design department to produce exceptional promotional materials
    • Organize promotional activities to support sales teams
    • Prepare monthly, quarterly, and annual forecasts
    • Maintain Promotional Materials Inventory
    • Organize promotional activities for new product and service launches
    • Completing assigned tasks in line with applicable policies, guidelines, processes and procedures
    • Seeking opportunities to learn and develop within Engie Mobisol and through training.
    • Third parties Management effectiveness
      • Regular review of KPIs, performance assessment vs KPIs along with related internal and external reporting
      • Ensure third parties understands the context of their roles in relation to Mobisol's strategy.
      • Ensure staff in your department when performing their duties exhibit proper / acceptable behavior.
      • Assess and monitor the training and development needs of the third parties
      • Ensure third parties have the resources they require to perform their work

    At A2E, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help A2E realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

    We believe that great managers

    • Deliver ambitious results As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
    • Act with integrity As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
    • Inspire and mentor the team As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
    • Are accessible as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
    • Ensure diversity and inclusion as an inclusive leader, you ensure diversity and foster a sense of belonging.

    Accountabilities

    • Accountable for marketing spend and ROI
    • Digital and brand awareness metrics
    • Marketing Inventory Management
    • Sales Conversion
    • Accountable for Agency Performance
    • S/he is accountable for adherence of company's policies and procedures
    • S/he is accountable for adherence to the company's budget
    • S/he is accountable to check all financial request before Head of Commercial approval.

    Knowledge and skills

    Experience

    • Proven success and significant work experience as a marketing coordinator or similar role
    • Solid working knowledge of traditional and digital marketing tools
    • Expertise with SEO/SEM campaigns

    Qualifications

    • Degree in Business Administration and/or Marketing or its equivalent.
    • CIMA certification is an added advantage

    Language(s)

    • Good verbal and written communication in both
    • Kiswahili
    • English

    Technology

    Excellent computer skills including MS Office, web analytics, and Google Analytic & Awards

    Method of Application

    Interested and qualified? Go to Mobisol Group on jobs.mobisol.co.tz to apply

    Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love

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