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  • Posted: Mar 10, 2021
    Deadline: Mar 30, 2021
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    The Non-Governmental Organizations Co-ordination Board is a State Corporation established by the Non-Governmental Organizations Co-ordination Act (Cap 19) of 1990. The Board has the responsibility of regulating and enabling the NGO sector in Kenya. The NGOs Co-ordination Board started its operations in 1992 and is currently under the Ministry of Interior and Co-ordination of National Government.
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    Manager Research and Policy

    Job Summary

    Academic qualifications1. Master’s degree in Economics, Statistics, Mathematics, Strategic Management relevant degree.2. Bachelor’s degree in Economics, Statistics, Mathematics, Strategic Management relevant degree.

    Professional Qualifications / Membership to professional bodies

    • Leadership course lasting not less than six (6) weeks from a recognized institution.2. Management Course lasting not less than four (4) weeks from a recognized institution.
    • Member of a relevant professional body in good standing.

    Previous relevant work experience required.At least eight (10) years working experience, four (4) of which must have been at a managerial level

    Responsibilities

    • Policy/Managerial / Supervisory Responsibilities
      • Monitor and analyze national and international emerging trends in Technology Innovation;
      • Oversee development and keeping of statistics on NGOS, and advice government on the activities of NGOs and their role in development within Kenya;
      • Spearhead the development and implementation of the Board’s research and
      • development policy;
      • Manage, plan and implement research programs of the Board;
      • Lead in Mobilization of research grants from relevant institutions;
      • Supervise collection of data, analysis and preparation of performance report of the Board’s services and programs on quarterly and annual basis;
      • Manage customer satisfaction, employee and work environment and corruption assessment surveys;
      • Oversee formulation & implementation of research policies, procedures, rules and regulations;
      • Ensure provision of quality planning assistance and analysis services to the Board;
      • Oversee analysis/assessment of various Government policies relevant to the Board mandate for adoption and compliance;
      • Coordinate the assessment of prioritize needs, opportunities and demands for planning interventions in the Board;
      • Guide the identification of innovative ideas through research which have practical significance to the Board’s mandate; and
      • Monitor the implementation of the division’s budgets.
      • Management of performance contracting activities of the Board.
    • Operational Responsibilities / Tasks
      • Prepare the operational work plans and budget for the department
      • Prepare quarterly, biannual and annual implementation reports for the department; and
      • Generate planning reports on implementation of Strategic Plan, Performance Contract for the purpose of review by the Executive Director and Board of Directors.

    Job Dimensions:

    Financial Responsibility: N/A

    Responsibility for Physical AssetsTherole is responsible for Computers and records assigned.III.

    Decision Making / Job Influence

    1. Strategic
    2. Managerial
    3.  Supervisory
    4. Operational decisions

    Working Conditions

    1. Normal Office environment
    2. Occasional field travels

    go to method of application »

    Senior Customer Care Assistant

    Job Summary

    • A Diploma Certificate in Public Relations, Mass Communication, Communication Studies, Journalism, International relations or any other approved equivalent qualifications from a recognized institution;2. Minimum KCSE C- (minus) or its equivalent
    • Certificate in Telephone Operation, Reception and Front Office or its equivalent from a recognized institution;
    • Certificate in Telephone Operation, Reception and Front Office or its equivalent from a recognized institution;
    • Telephone Occupational Test II from a recognized institution or its equivalent;
    • Certificate in Supervisory Skills Development Course lasting not less than two (2) weeks from a recognized institution or its equivalent;

    Responsibilities

    • Managerial / Supervisory ResponsibilitiesSupervise and guide junior staff;II. Operational Responsibilities / Tasks1.     Maintain calls register;2.     Answer and direct telephone calls;
    • Update the institutional telephone directory;
    • Attend to physically challenged visitors and staff;
    • Verify telephone bills before payments;
    • Report promptly any switchboard defects to the supervisor;
    • Direct and guide visitors;
    • liaise with telephone service providers;
    • Provide good customer care service;
    • Collect customer information, analyze customer needs and give recommendations to the management.

    go to method of application »

    Senior Driver

    Job Summary

    Academic qualifications

    • Minimum KCSE C- (minus) or its equivalent
    • Certificate in a supervisory course from a recognized institution;
    • Certificate in Customer Care from a recognized institution;
    • Professional Qualifications / Membership to professional bodies
      • A defensive Driving Certificate from the Automobile Association of Kenya (AA) or its equivalent qualification from any other recognized institution;
      • A Certificate of Good Conduct (renewable after two (2) years);
    • A First Aid Certificate course from St. Johns Ambulance or any other recognized institution not more than one (1) year old;
    • Occupational Trade Test III Certificate;
    • A valid driving license free from any current endorsements(s) for classes of the vehicles the driver is required to drive;

    Responsibilities

    Operational Responsibilities / Tasks

    • Drive the Board’s vehicles to transport staff or deliver goods as authorized;
    • Carry out minor mechanical adjustments;
    • Recognize and reporting mechanical defaults of the vehicles;
    • Ensure security and safety of the vehicle on and off the road;
    • Monitor and report expiry of insurance policies for motor vehicles;
    • Prepare and submit reports on transport when need arises; and 7. Ensure safety of passengers and/or goods therein.

    go to method of application »

    Manager Research and Policy

    Job Summary

    Academic qualifications1. Master’s degree in Economics, Statistics, Mathematics, Strategic Management relevant degree.2. Bachelor’s degree in Economics, Statistics, Mathematics, Strategic Management relevant degree.

    • Professional Qualifications / Membership to professional bodies
      • Leadership course lasting not less than six (6) weeks from a recognized institution.
      • Management Course lasting not less than four (4) weeks from a recognized institution.
      • Member of a relevant professional body in good standing.
    • Previous relevant work experience required.At least eight (10) years working experience, four (4) of which must have been at a managerial level

    Responsibilities

    • Policy/Managerial / Supervisory Responsibilities
      • Monitor and analyze national and international emerging trends in Technology Innovation;
      • Oversee development and keeping of statistics on NGOS, and advice government on the activities of NGOs and their role in development within Kenya;
    • Spearhead the development and implementation of the Board’s research and development policy;
    • Manage, plan and implement research programs of the Board;
    • Lead in Mobilization of research grants from relevant institutions;
    • Supervise collection of data, analysis and preparation of performance report of the Board’s services and programs on quarterly and annual basis;
    • Manage customer satisfaction, employee and work environment and corruption assessment surveys;
    • Oversee formulation & implementation of research policies, procedures, rules and regulations;
    • Ensure provision of quality planning assistance and analysis services to the Board;
    • Oversee analysis/assessment of various Government policies relevant to the Board mandate for adoption and compliance;
    • Coordinate the assessment of prioritize needs, opportunities and demands for planning interventions in the Board;
    • Guide the identification of innovative ideas through research which have practical significance to the Board’s mandate; and
    • Monitor the implementation of the division’s budgets.
    • Management of performance contracting activities of the Board.

    Operational Responsibilities / Tasks

    • Prepare the operational work plans and budget for the department;
    • Prepare quarterly, biannual and annual implementation reports for the department; and
    • Generate planning reports on implementation of Strategic Plan, Performance Contract for the purpose of review by the Executive Director and Board of Directors.

    Job Dimensions:I. Financial ResponsibilityN/AII. Responsibility for Physical AssetsTherole is responsible for Computers and records assigned.III. Decision Making / Job Influence

    • Strategic
    • Managerial
    • Supervisory
    • Operational decisions

    Working Conditions

    1. Normal Office environment
    2. Occasional field travels

    Method of Application

    Interested and qualified persons are requested get the comprehensive job description form the Board’s website: www.ngobureau.go.ke or  send  email  to  recruitment@ngobureau.go.ke

    • Applicants should provide all the details requested for in the advertisement. It is an offence to include incorrect information in the application. Details of academic and professional certificates not obtained by closure of the advert will not be accepted thereafter.
    • Only shortlisted and successful applicants will be contacted.
    • Canvassing in any form will lead to automatic disqualification.
    • The NGOs Co-ordination Board is committed to implementing the provisions of the Constitution – Article 232 (1) on fair competition and merit, representation of Kenya’s diverse communities and affording equal employment opportunities to men and women, members of all ethnic groups and persons with disabilities. THEREFORE, PEOPLE WITH DISABILITIES, THE MARGINALIZED AND THE MINORITIES ARE ENCOURAGED TO APPLY.
    • Shortlisted candidates shall be required to produce ORIGINAL documents of their National Identity Card, academic and professional certificates and transcripts during interviews.
    • All applicants are notified that it is a criminal offence to present fake certificates/documents.
    • Terms of engagement: Permanent and Pensionable

    Applications should reach the Board on or before 30th March 2021 by close of business at 5.00 pm (East African Time).

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