Job Opportunities at TakaTaka Solutions Limited

Job Description:

• Actively pursue overdue accounts using phone calls, SMS, email reminders, and field visits.
• Maintain up-to-date customer contact records, ensuring all collection communications are logged.
• Follow up on bounced cheques, dishonored payments, and pending postdated cheques.
• Negotiate payment plans with defaulting clients and ensure adherence to agreed terms.
• Collaborate with the Credit and Collections Supervisor to identify high-risk accounts and recommend appropriate action.
• Update QuickBooks/ERP with payment commitments, follow-ups, and receipts once payments are made.
• Coordinate with Sales and Customer Service to resolve billing disputes that delay collections.
• Ensure all customer reconciliations are complete and accurate before account closure or escalation.
• Generate weekly reports summarizing collections progress, aging analysis, and delinquent accounts.
• Support the Credit and Collection Supervisor in implementing new collection strategies and automation tools.
• Ensure compliance with ETIMS, KRA, and internal audit requirements for receivable documentation.
• Assist in developing and refining customer credit profiles and flagging recurring defaulters.
• Participate in monthly receivables review meetings, presenting insights and recommendations.
• Support in legal recovery processes by preparing accurate account statements and evidence for external agencies or lawyers.
• Build and maintain strong relationships with clients to promote timely payments and long-term trust.

Minimum Requirements:

• Diploma or Degree in Finance, Accounting, Business Management, or related field.
• CPA I or equivalent qualification will be an added advantage.
• Minimum 2–3 years experience in debt collection or accounts receivable management in a fast-paced environment.
• Proven success in negotiating payment plans and handling difficult customer conversations.
• Experience working with QuickBooks, ERP systems, or CRM-based collection tools.
• Familiarity with ETIMS compliance, reconciliation processes, and debt follow-up reporting.

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Job Description:

Sales Strategy and Planning: 

• Identify new business opportunities and market trends within the waste management and recycling industry.

Customer Acquisition and Retention:

• Achieve monthly and quarterly sales target
• Generate leads, prospect new clients, and build a robust sales pipeline.
• Cultivate and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.

Client Consultations and Presentations:

• Conduct client meetings to understand their waste management needs and present tailored solutions.
• Prepare and deliver compelling sales presentations, proposals and quotes to potential clients.

Contract Negotiation and Closing:

• Negotiate contracts and close deals with commercial and/or residential clients (focus decided by HoD), ensuring favorable terms for both parties.    
• Manage the end-to-end sales process, from initial contact to finalizing contracts.

Market and Competitor Analysis:

• Conduct market research to stay informed about industry trends, competitive landscape, and customer needs.

Sales Reporting and Forecasting:

• Track and report sales performance metrics, pipeline status, and conversion rates.

Collaboration and Teamwork:

• Work closely with other departments, such as logistics , customer service, and marketing, to ensure seamless service delivery.
• Provide guidance and support as needed.

Customer Support and Follow-up:

• Provide ongoing support to clients, addressing any issues or concerns promptly.
• Conduct follow-up meetings and check-ins to ensure continued satisfaction and identify opportunities for upselling or cross-selling.

Minimum Requirements:

• Diploma or bachelor’s degree in Sales and Marketing, Business Management, or any related field.
• At least 1-2 years of work experience in sales with high performance
• Previous experience in solution selling of complex products or services (as . Example segments include facility management, security, and IT.