Job Opportunities at United Nations High Commissioner for Refugees (UNHCR)

Resettlement Associate

• Organizational Setting and Work Relationships
• A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities. 
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
• Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required. 
• Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases. 
• Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
• Provide PoC and partners with up-to-date and accurate information on UNHCR¿s resettlement policies and procedures.
• Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
• Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. 
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Organize logistical support for governments undertaking resettlement missions.
• Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
• Provide administrative support for resettlement-related training activities.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. 
• Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
• Recommend cases that are eligible for resettlement consideration.
• Provide counselling to PoC.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

• For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher 

Field(s) of Education 

• Not applicable

Certificates and/or Licenses 

• International Law;   
• International Relations;
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience

• Essential
• Not specified

Desirable

• Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills 

• CO-Cross-cultural communication
• PR-Refugee Resettlement programs
• PR-Resettlement Anti-Fraud Policy and Procedures
• (Functional Skills marked with an asterisk* are essential) 

Language Requirements 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Organizational Setting and Work Relationships

• Guidance will be given by the supervisor (often Regional Representative, Director of Bureau/Division). The Executive Assistant liaises with colleagues within the same office, at HQ, and in the field, on matters of non-routine significance in order to prepare documents for the supervisor and manage the flow of information.
• Regular contacts with external parties, including UN office, donors and International organizations, are made to provide the supervisor's contacts with background information on relevant topics prior to meetings, to respond queries on behalf of the supervisor at his/her discretions and to obtain assistance of others on matters of relevant to the office.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Assist in managing the flow of information to the supervisor, in identifying priority matters that need to be urgently addressed by the supervisor and in proposing actions; analyse supporting documentation and summarize most relevant points for the supervisor; contribute to ensuring that appropriate action is taken by responsible Section Heads on matters brought to the attention of the supervisor.
• Assist in following-up on policies and instructions presented by the supervisor. Keep the supervisor aware of developments in UNHCR's major world-wide operations and of policy issues related directly to UNHCR or to humanitarian issues under the broader UN system.
• Assist the supervisor in the preparation of statements that represent UNHCR's overall policies and which highlight specific areas of concern. Propose and draft substantive correspondence for the supervisor.
• Confer with Section Heads to secure timely and authoritative information relevant to matters requiring action, decisions or the signature of the supervisor.
• Ensure that the supervisor is prepared for meetings and missions by drafting talking points, by researching relevant information; and by establishing contacts (within and outside UNHCR) on the subject matters to be discussed.
• Accompany the supervisor to meetings and on missions in order to prepare notes on the discussions, ensure follow-up in matters raised, and support the supervisor with any relevant input.
• Support the supervisor in efforts to raise the profile of UNHCR and the agency's concerns within the context of the broader United Nations system.
• Contribute to coordinating drafts of position papers and other documents relevant to the activities of the Office.
• Ensure that high-level visitors are appropriately addressed, that they receive background information as necessary, and that protocol is respected.
• Prioritise tasks and organize work independently.
• Select and make pertinent abstracts and search for information.
• Have access to sensitive and confidential information.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P2/NOB 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

• International Relations; Law; Political Science; or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

• Not specified.

Relevant Job Experience
Essential

• 3 years of previous work experience relevant to the function. A proven ability to act with discretion and diplomacy is essential for this function.

Desirable

• Good knowledge and experience of UNHCR operations.

Functional Skills

• CO-Drafting and Documentation
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Organizational Setting and Work Relationships

• The Field Assistant is normally supervised by the Field Officer/Associate and performs a variety of functions related to Field activities within the office. The supervisor exercises close control and regular review of the work processes and provides regular advice and guidance. 
• The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
• Act as interpreter in the exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
• Collect data and other information relevant to UNHCR and report to the supervisor accordingly.
• Keep regular contacts with local authorities and implementing partners as requested by supervisor.
• In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR.
• Liaise with local authority counterparts, partners and populations of concern.
• Direct incidents and problems to the supervisor when they cannot be resolved at their level.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree

• For G4 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education 

• Not applicable

Certificates and/or Licenses 

• Business Administration, Law, Political Science
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience
Essential

• Not specified

Desirable

• Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills 

• IT-Computer Literacy
• CO-Drafting and Documentation
• CL-Multi-stakeholder Communications with Partners, Government & Community
• (Functional Skills marked with an asterisk* are essential) 

Language Requirements 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.