Job Opportunities at World Vision

PURPOSE OF POSITION:

The Sr. Manager, Faith, Learning and Development role provides strategic and operational guidance to World Vision Information Technology’s global organization, with the goal of developing leaders and talent at all levels to become an effective and productive workforce, supporting Our Promise objectives. The role also includes driving transformational change across the partnership for digital and data initiatives.

KEY RESPONSIBILITIES:

• Learning and Development:
  • Develop strategy for talent, leadership development and technical capacity building.
  • Identify delivery mechanism (eLearning, self-directed study, on-site, etc.) to improve the performance of business efficiency and effectiveness.
  • Develop and implement learning programs for targeted groups using appropriate hosting platforms to deliver learning that meets business needs and supports good stewardship.
  • Ensure learning initiatives are of a high quality, utilizing appropriate learning methodologies and adult learning principles.
  • Identify appropriate learning strategies leveraging effective instructional design methodologies for face-to-face, blended, virtual and e-learning initiatives.
  • Lead the design and delivery of post-program, follow-up support tools/processes; build and execute a measurement strategy to align program outcomes with business impact.
  • Partner with P&C BP team to ensure operations and plans are in sync with Partnership policies and objectives.
• Talent Management and Succession Planning:
  • Develop and implement talent management and succession planning strategy, objectives and guidelines.
  • Partner with leaders to identify high performers and their learning needs, and to design/implement development plans
  • Partner with P&C BP team to ensure operations and plans are in sync with Partnership policies and objectives.
• Faith and Development:
  • Develop and implement programs that contribute effectively to the realization of a Faith and Development culture.
  • Integrate Faith and Development strategy and guidelines into learning objectives.
  • Ensure the integration of faith and development principles in a way that supports a culture that values diversity, equity, and inclusion, and recognizes how this contributes to leadership effectiveness.
  • Leads the digital transformation of Faith and Development initiatives across the partnership.
• Change Management:
  • Develop and execute appropriate partnership wide change management strategies for global IT initiatives.
  • Work across the partnership to deliver change management and learning initiatives to increase digital and data literacy and dexterity resulting in culture change.
  • Embrace and execute change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).
  • Consistently advocates for the change.
  • Coaches staff through the change.
  • Identifies and removes obstacles to change.
• Resource Management:
  • Establish measurable individual and team objectives that align with business and organizational goals.
  • Ensure staff have the resources and skills needed to support all work initiatives within the assigned function.
  • Meet regularly with team to gather work statuses and to discuss work progress and obstacles.
  • Provide advice, guidance, encouragement and constructive feedback.
  • Provides technical leadership, guidance and coaching team members.
• Budget Management:
  • Develop Faith, Learning and Development budgets.
  • Track and take appropriate steps to stay within budget.
  • Provide high-quality services at optimal cost to customers.
  • Measure service performance and implements improvements.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

• Extensive knowledge of Training Needs Assessments, Instructional Design, and Adult Learning Principles and IT.
• Requires experience in supervising and building relationships with people at a variety of levels.
• Knowledge of current trends and best practice in the broader area of organizational and competency based learning.
• Bachelor’s degree in Instructional Design, Organizational Behavior, Educational fields, IT or equivalent work experience.
• Typically requires 5 or more years of leadership or senior learning and development experience.
• Effective in written and verbal communication in English.

Work Environment:

• Willingness and ability to travel domestically and internationally, as necessary.

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PURPOSE OF POSITION:

The Program Development Unit (PDU) Manager will lead in the development of quality programming, spearheading the design, documentation, monitoring and evaluation of project/program interventions for both rehabilitative/development and emergency programming. He/she will provide strategic direction in the development of proposals and programs, spearheading scoping exercises in pursuit of new opportunities. The position holder will serve as a key focal point with internal and external stakeholders with regards to grant acquisition, ensuring projects and programs are adequately resourced to achieve the National Office Strategy. He/ She will also oversee the Partnership engagement function to build strategic partnership with various actors such as LNGOs, INGOs and government).

The position-holder will mentor a team of Program Officers, providing guidance in the design of proposals, provision of timely/quality reporting and positioning with donors/supporters with the aim of enhancing the reputation of the organization. The position will coordinate engagement with UN cluster, WV and government forums, promoting regular attendance, coordination, information-sharing, and promoting WV leadership when possible. He or she will promote the development of prepositioning and marketing materials to promote fund-raising.

KEY RESPONSIBILITIES:

• Active coordination and participation of PDU in cluster forums, donor events and other WV programs related forums with key stakeholders such as technical leads and operation staff.
• Sector engagement strategies developed and implemented in collaboration with technical team.
• Achievements, lesson learnt and best practices of WVS was shared to both internal and external stakeholders in coordination, donor events and other WV programs related occasions by PDU.
• Donor strategies and emerging funding opportunities at overseas (support office), national and local level are traced with the support of TA and Operation team.
• Good working relationship with donors (bilateral & multilaterals, UN/NGO partners and support offices is maintained to cultivate influencing environment and seek out partnerships/ alliances with peer organization.
• Capacity of PO and key field-level staff in donor engagement and pre-positioning techniques enhanced.
• Support Partnering Coordinator to ensure scope and vet potential partners in good time to enable strategic partnership in pursuing opportunities and promote localization.
• Success stories are shared with communications and donors/ SOs to enhance the visibility of programming.
• Poor project progress, unsatisfied implementation quality and donor compliance challenge are flagged to both internal and external stakeholders including but not limited to QA, Ops Managers, and donors in a timely manner.
• WV Staff are aware of and able to implement policies and procedures that adhere to WV partnerships and donors regulations through capacity building, refreshing workshop and day-to-day guidance.
• RACI and strategy related to resource acquisition and grant management (i.e. proposal development, project kick-start, reporting) is developed in cooperation with key stakeholders to ensure smooth business process and minimize risk.
• Resource mobilization opportunities in alignment with WVS strategy and capacity are anticipated and pursued.
• Opportunities tracking and grant management tools are developed, maintained and improved to allow trends analysis and facilitate decision making/ donor engagement strategy formulation.
• Donor intelligence is gather through every possible channels through different stakeholders (i.e. TA, Ops), including but not limited to cluster meetings, donor events, engagement meetings, calls tracking.
• Efficient and effective proposal development process is in place in collaboration with Quality Assurance & Strategy, Finance, Tech Team Unit and external stakeholders, ensuring quality project design in pursuit of National Office strategic objectives.
• Project designs are of highest technical quality, incorporate learning, align WV/international standards, promote integration and support program structure.
• POs are supported in the development of program designs and proposals/concept papers through collaborative and cross functional team approach to ensure proposals/ concept notes are of high quality and submitted on time.
• Learning, emerging innovations, and best practices from project evaluations, reports and research conducted internally and acquired externally from other agencies/ donors are applied new proposals and project design.
• Robust linkages and networks are established with key resilience actors and leading NGOs to gather donor intelligence and build collaborative relationship.
• Both narrative and financial reports are submitted in a timely fashion and are of the highest quality and standard.
• Best practice and success stories for learning and marketing purposes are identified and documented.
• Good quality staff are attracted, retained and developed in the organization.
• Effective line management and coaching to Program officer, ensuring a shared vision, team work, effective communication and active engagement in decision-making and coordination approaches.
• Effective people management systems are in place, monitored, and in-use.
• Staff grievances and disciplinary action are addressed in a timely manner in alignment with WV policy.
• An atmosphere of mentorships, especially for local Somali staff is cultivated.

KNOWLEDGE, SKILLS AND ABILITIES:

• Degree in Development Studies, International Relations, Development Management or Degree in any relevant Social Sciences with experience in Program Development.
• At least 5 years’ experience in program design, monitoring and evaluation in a complex humanitarian context in a diversity of context and locations (global experience in at least two continents is preferred).
• Previous management experience of multi-cultural teams.
• Excellent verbal and written communication skills, experience in writing proposals, project documentation, reporting, program information for donors and the World Vision/partnership.
• Familiarity with institutional grant compliance and procedures (BHA, EU, GAC, DFAT etc.)
• Capacity to provide solid leadership and decision-making skills for efficient and effective program implementation.
• Strong problem solving, interpersonal and negotiation skills.
• Ability to work with different partners, local authorities, local organizations and NGOs, to develop and maintain positive relationships.
• Knowledge of humanitarian industry including sphere standards, HAP, NGO code of conduct and humanitarian charter.
• Experience in staff security and safety management for humanitarian organizations in complex and insecure environments is a must.
• Very strong organizational, management and communication skills.
• Strong writer with computer proficiency.
• Excellent English.

Preferred Skills, Knowledge and Experience:

• Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills.
• Must adhere to set security standards.
• Ensure a gender perspective in the scope of work.
• Culturally sensitive in professional and personal life.

Work Environment/Travel:

• Work environment: Nairobi based, but 35% field time.
• Travel: Domestic and international travel is required for this position. The position requires frequent travel to Somalia, a dynamic and often insecure context; when in Somalia accommodation is at team houses.