Job Vacancies at Aga Khan University Hospital

Role Summary

The LOSHAK Field Supervisor, Logistics will support the implementation of field activities by coordinating field logistics, transport, equipment management, and operational support for field teams. The role exists to ensure that enumerators and research teams have the necessary logistical support to conduct fieldwork efficiently, safely, and according to project schedules.

Key Responsibilities

Field logistics planning          

• Coordinate field survey teams transport schedules
• Manage field travel plans
• Ensure vehicles, fuel and drivers are available for field teams.

Equipment and materials management          

• Manage field study equipment including tablets, chargers, GPS devices, survey materials, track distribution and retrieval.

Support to field teams

• Provide logistical support to field survey teams during field operations
• Assist with survey team accommodation and field supplies.

Field operations coordination

• Work with Field Coordinator to implement daily work plans
• Assist with organization of field movements and schedules.

Monitoring logistics and safety          

• Ensure safe transport and adherence to travel policies
• Monitor vehicle use and field safety procedures.

Documentation and reporting

• Maintain records of vehicle usage, equipment inventory, and logistical expenses.
• Report operational issues to supervisors.

Required Qualifications

• Diploma or bachelor’s degree in Logistics, Project Management, Public Health, Social Sciences, or related field.

Relevant Experience

• At least 2–4 years of experience supporting field operations or logistics for research or development projects
• Experience coordinating transport and equipment for field teams is preferred.

Personal Characteristics & Behaviours

• Strong problem-solving skills, analytical and attention to detail
• Strong organizational and coordination skills
• Ability to manage logistics under tight timelines
• Good communication skills
• Ability to work independently and within multidisciplinary teams
• Strong teamwork skills.
• Proactive in identifying and addressing potential data quality issues.
• Adaptability and flexibility to respond to unforeseen challenges during fieldwork.
• Cultural sensitivity and ability to interact effectively with diverse community members

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Role Summary

The LOSHAK Field Data Supervisor will support electronic data collection and device-based measurements. The position is responsible for managing CAPI systems, field tablets, paradata monitoring, bio sample data workflows, and device-based data collection including UPAS V2+ air quality monitoring devices and Actigraph devices. The role ensures that field data systems and monitoring devices are properly deployed, maintained, and integrated with survey workflows while supporting real-time monitoring of data completeness, quality, in compliance to the study protocol and Kenya Data Protection Act, 2019.

Key Responsibilities

Capi system management      

• In collaboration with the Data Manager, configure and maintain electronic data collection platforms (Survey CTO/ODK/REDCap / Blaise); deploy instruments to devices (tablets and /or laptops); and manage questionnaire version control.

Tablet and field equipment management       

• Prepare, distribute and maintain devices (laptops and or tablets) and accessories; troubleshoot hardware/software issues; maintain equipment inventory and asset tracking.
• Device-based data collection support    
• Support deployment and monitoring of UPAS V2+ air quality monitoring devices and Actigraph devices; ensure proper installation, calibration and retrieval according to protocol.

Data synchronization and management         

• Monitor daily synchronization of survey and device data; ensure secure transfer to central servers; resolve upload errors.

Paradata monitoring and field data quality    

• Monitor timestamps, GPS coordinates, interview duration and submission patterns; generate data quality reports and flag protocol deviations that shall be resolved by the relevant data and technology infrastructure technical working group

Bio-marker sampling support 

• Support the collection process of dried blood spots (DBS) and physiological measures (anthropometry, blood pressure, pulse rate, grip strength) by ensuring proper device functionality and data recording, unique bar code identification and labelling are captured

Informed consent process support

• Assist in ensuring complete and proper administration of informed consent for all stages of data collection.

Data cleaning and validation support

• Assist the Data Manager in implementing pre-programmed filters and validation rules in electronic forms; contribute to real-time data checking and error reporting.

Technical support to field teams        

• Provide technical assistance to enumerators on tablets, CAPI tools and monitoring devices; troubleshoot issues during fieldwork.

Training and capacity building           

• Support training of enumerators and supervisors on electronic data collection systems, device deployment and handling and data quality procedures.

Documentation and reporting

• Maintain documentation of device deployment, system configuration and data quality checks; report technical issues to supervisors.

Required Qualifications

• Bachelor’s degree in statistics, data science, public health computer science, information systems, or a related field.

Relevant Experience

• At least 3 years of experience supporting electronic data collection systems for field research.
• Experience in training field staff on data collection tools and protocols.
• Experience with CAPI platforms such as ODK, SurveyCTO, REDCap or CSPro.
• Experience managing laptops, tablets and digital field equipment.
• Familiarity with environmental monitoring and wearable devices is an advantage.
• Experience working in LMICs context and research and academia fields.
• Knowledge and experience in data management and quality control procedures in large-scale health or social science studies.
• Familiarity with ethical considerations and informed consent processes in research.
• Experience with data security and confidentiality protocols.

Personal Characteristics & Behaviours

• Strong problem-solving skills, analytical and attention to detail
• Ability to provide technical support and training to field teams
• Strong communication and teamwork skills.
• Proactive in identifying and addressing potential data quality issues.
• Adaptability and flexibility to respond to unforeseen challenges during fieldwork.
• Cultural sensitivity and ability to interact effectively with diverse community members.

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Job Purpose

Responsible for performing end-to-end HR-related duties on a professional level and working closely with the Senior Manager Human Resources in ensuring effective HR Business Partnership support to the Nursing Division, by deploying AKU-wide Human Resources policies and practices across all nursing departments. The HRBP will act as a strategic partner, advisor, and facilitator, ensuring that HR practices support the effective delivery of patient care through a well-supported, compliant, and engaged nursing workforce.

The HR functional areas of focus include Strategic HR partnership, workforce planning & talent management, employee relations & engagement, performance management, training & development, labour relations, HR policy & compliance, change management & projects, data & reporting, management of benefits administration, onboarding, and Employment law and CBA compliance.

Key responsibilities

Performance Management

• Participate in developing departmental goals, objectives and systems.
• Assist in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
• Maintain Departmental organization charts and the employee register.
• Participate in administrative staff meetings and attend other meetings and seminars.
• Coordinate performance management activities such as goal setting, individual development plans and performance appraisals

Recruitment and selection

• Work closely with respective department heads to identify manpower needs and develop resourcing plans.
• Lead recruiting and staffing activities for the area of responsibility including screening, interviewing and selection as well as ensure pre-onboarding administrative processes are completed on time.

Employee relations

• Maintain compliance with applicable Kenyan employment and benefits laws and regulations and works with business areas and legal resources to resolve any litigation or legal issues.
• Identify and advise on legal requirements and laws affecting HR functions and ensure consistency in practices within the organization.
• Handle employee relations counseling, outplacement support and exit interviewing.
• Act as a primary contact for day-to-day HR employee issues including advising management on ER/IR issues, overseeing investigations, interpreting policies, providing oversight on disciplinary process/letters/action, exit interviews, CBA negotiations
• Manage employee grievance management process

Management of Benefits administration

• Coordinate benefits administration activities and communicating benefits information to employees.
• Provide input into annual merit increase cycle, salary adjustments, job evaluation
• Oversee leave management, staff confirmations and  day to day administration of the pension scheme

Human Resource Development

• Manage the preparation of training needs analysis to help identify gaps and development opportunities and make recommendations for training and development.
• Conduct in-house training for the different departments
• Administer the training sponsorship program and revise as necessary.
• Work with management to effectively manage talent and create succession pools by identifying key talent and ensuring professional development is implemented.

People Management

• Operational oversight of HR personnel in their respective line
• Mentorship and coaching of direct reports to develop and grow them professionally

Analytics and reporting

• Provide input in the budgeting process
• Ensure periodic reports and key information in areas of responsibility are availed as necessary to support business objectives.

Qualifications, Experience and Skills required:

• Master’s degree in human resources or related field.
• Member of the Institute of Human Resources Management of Kenya
• Current IHRM Practicing certification      
• 5- 8 years’ human resource generalist experience
• At least 2–3 years as a HRBP or similar strategic HR role
• Experience with unionized environments, grievance handling, collective bargaining and CBA implementation
• Thorough knowledge of labour laws and practical experience in management of union relations
• Ability to analyze workforce data and trends
• Strong interpersonal and communication skills
• Ability to build trust with nurse leaders and frontline staff
• Skilled in conflict resolution, coaching, and consultation
• Proficiency in HRIS systems