Job Vacancies at Commercial International Bank (CIB) Kenya

Job Purpose Statement

• To conduct detailed assessment of credit customers and ensure accuracy of financial and non-financial qualitative and quantitative information analysis in order to ensure the client credit worthiness & maintain CIB Kenya seniority, protection & control and efficiently monitor the customers’ performance.
• To support the credit risk assessment on assigned customers and monitor accounts on daily basis to ensure abidance to approved facility structures.

Key Responsibilities
Financial

• Analyze monthly performance reports for direct and contingent facilities to come up with recommendations to the senior credit officer regarding utilization patterns.
• Develop awareness of the bank’s portfolio of products including Corporate Finance, investments, FX, retail, deposits
• Present required data for the periodic achievement and performance reports as needed.

Customer

• Respond to clients’ day-today inquiries and requests and ensure clients’ problems are addressed promptly and that they receive top quality service.
• Review daily balance of all clients and recommend the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer’s facilities, limits, documentation.
• Ensure close follow up of the latest development to be on the top of the relationship and always report any discovered negative outlooks.

Internal Business Process

• Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant CBK regulations, banking laws, AML regulations and internal CIB Kenya policies especially the Credit Policy guide and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.
• Ensure the timeliness and quality, accuracy and depth of the annual reviews/memos/site visits call memos presented and verify the data incorporated in such reviews.
• Support workflow and IT enhancement projects to reduce the TAT and ensure smooth workflow.
• Monitor non-performing accounts through past due reports, highlight problems if any and rectify them via the appropriate financing schemes.
• Monitor all accounts on a daily basis through customers’ position/balances reports.

Functional responsibilities

• Perform the accurate spreading of audited financial models as well as projected figures in line with the historical account performance and in accordance with current and expected market changes to ensure that the presented scenario is logical, attainable, and defensible based on available market and peer analysis.
• Preparing the write ups of base memos, annual updates and restructure memos covering the sections pertaining to the company’s overview, financial statement analysis, main credit considerations, CBK &
• CPG requirements with strict adherence to Central Bank of Kenya (CBK) and Credit Policy Guide
• (CPG) rules of existing clients and new commitments in line with set turnaround time (TAT)
• Develop strong knowledge and awareness of the assigned industries portfolio to ensure quality financial analysis and write ups.
• Conduct periodical market research reflecting recent industry developments in order to depict any early warning signals that might trigger migration of Risk Rating (RR) in liaise with the Risk Group.
• Support the manager to conduct and document regular visits to clients’ offices/factories to assess the operation’s cycles, assets, production process, inventory storage procedure etc, to be able to present coherent in-depth analysis.

Job Specification
Academic

• Bachelor Degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.
• Relevant professional qualification in Banking, accountancy, credit courses / risk management
• CPA(K) /KASNEB/ACCA

Desired Work Experience

• At least 4 years work experience in a bank or financial services institution of which at least 2 year
• should have been in analysis/credit/Risk.
• Relevant professional qualifications in Banking, accountancy, credit / risk management

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Job Purpose Statement

• To support the Bank’s business strategy by providing accurate HR operations, analytics, and reporting services that drive workforce planning, talent management, regulatory compliance, and operational efficiency. The role will also act as a key HR contact for employees, supporting the implementation of HR plans, maintaining data integrity and confidentiality, and ensuring HR services align with policy standards and best practices.

Key Responsibilities

Financial

• Timely end-to-end processing of the Bank’s payroll, ensuring accuracy, data integrity, and adherence to regulatory requirements.
• Prepare and file all statutory deductions within specified timelines.
• Support budget tracking through accurate headcount and HR cost reporting.
• Update staff salary details promptly when changes occur.
• Ensure HR data integrity across all relevant systems.
• Prepare monthly HR reports
• Conduct staff loan appraisals and process staff loans in line with policy and procedures.

Customer

• Conduct document verification and reference checks for successful candidates in liaison with the HR Manager.
• Ensure documentation and filing for all staff are up to date and compliant.
• Track contract renewals to ensure timely performance appraisals, issuance of notices, and renewals.
• Track probation confirmations to ensure timely probation appraisals and confirmations.
• Provide timely and accurate HR data, reports, and insights to internal and external customers.
• Administer the medical scheme, group life, and group accident insurance schemes, ensuring smooth operations within budget.
• Renew insurance schemes as required and update on new entrants and exits.
• Follow up with insurers for reimbursements or payments.
• Manage the staff exit process, including the computation of terminal benefits and coordination of all exit formalities.

Internal Business Process

• Maintain and update HR data across HRIS, payroll, and recruitment platforms, ensuring integrity, confidentiality, and compliance.
• Monitor, track, and analyze key HR metrics including headcount, turnover, diversity, learning hours, leave management, employee engagement., etc
• Ensure compliance with internal controls, labor laws, and HR reporting requirements specific to the banking sector.
• Support data audits, HR system upgrades, and HR digital transformation initiatives to enhance operational effectiveness.
• Maintain an up-to-date and accessible filing system for all employee documentation, both electronic and hard copy, ensuring compliance with regulations and bank policy.
• Receive, file, and archive staff documentation, ensuring all employee files are complete and current.
• Create staff files for new employees, ensuring all onboarding documentation is properly filed.
• Safeguard employee data security and ensure proper documentation and compliance with regulatory requirements.
• Provide administrative support to the HR function, including the preparation of letters, mail management, filing, and photocopying.
• Continuously seek improvements in HR reporting, analytics, and data management through best practices and emerging HR technologies.

People

• Support HR operational activities such as onboarding, employee changes, offboarding, leave processing, and other administrative tasks.
• Collaborate with divisional heads regarding leave management and employee lifecycle events (onboarding, confirmation, exit).
• Engage proactively with staff by providing updates on insurance and policy changes, improving employee communication and satisfaction

Academic Qualifications:

• Bachelor’s degree in human resource management, Business Administration, or a related field.
• Additional qualifications in Data Analytics, Business Information Systems, or a similar discipline will be an added advantage.

Professional Certifications:

• Member of the Institute of Human Resource Management (IHRM).
• Certification in HR Information Systems (HRIS), Payroll Administration, or HR Analytics will be a strong plus.

Technical Skills:

• Proficiency in HRIS and Payroll
• Advanced skills in MS Excel for data analysis and reporting (pivot tables, VLOOKUP, macros).
• Strong understanding of Kenyan labor laws, tax regulations, and statutory deductions.
• Familiarity with HR reporting tools and dashboard creation for HR metrics.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Ability to manage multiple priorities and meet tight deadlines.
• Strong communication and interpersonal skills to engage with internal customers and stakeholders.
• High levels of integrity, confidentiality, and professionalism.
• Ability to prioritize tasks, work under pressure, and meet strict deadlines.
• Customer service orientation with a proactive problem-solving approach.

Desired Work Experience

• At least 4 years of experience, including 2 years of progressive HR experience in operations, reporting, or analytics within the Banking Sector.
• Proficient in MS Office Tools.
• Proficient in HRIS systems
• Advanced skills in Microsoft Excel, Power BI, or equivalent reporting and visualization tools.
• Strong knowledge of HR policies, labor laws, and regulatory reporting requirements in the banking sector.
• Expertise in data analysis, HR reporting, and workforce analytics.

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Job Purpose Statement

• Responsible for maintaining a robust governance and regulatory framework within the bank and monitoring adherence to governance-approved policies, ethical standards, and controls as well as monitoring adherence to regulatory compliance policies and standards.
• Responsible for the management and implementation Compliance risk frameworks, risk identification, assessments and mitigation strategies for the Bank and ensuring that these aspects are embedded into the operations and culture of the Bank in consultation with the Regulatory and Corporate Governance Manager

Key Responsibilities

• Remain up to date on Governance Requirements and Regulations and recommend amendments to policies and procedures accordingly.
• Review job descriptions versus department guides and make sure that department guides comply with both the approved job description and the organization chart.
• Ensure that no duplication of responsibilities or duties exists between different departments and that proper segregation of duties is in place for all positions.
• Ensure that reporting lines in different departments are aligned with the department scope and are not conflicting with the department objectives.
• Conduct appropriate analysis and support in the pre-approval process for instances that result in or may result in a conflict-of-interest situation, such as staff outside business activities, staff relatives, gifts, etc., and ensure appropriate mitigation controls are in place as mandated by the conflicts of interest policy.
• Obtain facts and information that support the Corporate Governance Manager and
• Head of Compliance Officer in solving conflicts of interest when evident.
• Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner.
• Contribute to the preparation of governance and regulatory compliance periodic reports to the senior management, the board's relevant committees, and components of the bank's annual report.
• Provide training and advice to all employees on the applicable governance policies, ethical standards, Regulatory compliance and their roles and responsibilities.
• Ensuring the Bank complies to all regulatory requirements, and carrying out required intervention plus managing regulatory changes, monitoring, and tracking implementation of new, updated regulations /laws/codes/circulars, keep Compliance Universe updated.
• Carry out gap analysis on new, existing and updated regulations and advice relevant departments on the course of action outline an action plan to follow up for closure of the gaps identified.
• Review, recommend and follow up actions towards compliance with regulatory inspection findings while ensuring adherence by respondents to management responses on corrective action plans.
• Ensure timely submission of regulatory returns to various regulators in collaboration with the relevant functions.
• Undertake regulatory compliance assurance reviews in relevant major projects instituted by the Bank.
• Ensure proper documentation and archiving of regulations and compliance and governance records
• Any other duty that may be assigned by the Line Manager

KEY PERFORMANCE INDICATORS

• No fines or penalties due to noncompliance.
• Non-financial impact incidences due to non-compliance
• Full compliance with regulatory and internal policies and applicable laws and regulations.
• The percentage of the Regulatory, Governance Work Plan that has been completed.
• Total & On-time Regulatory Compliance (e.g., reporting)
• The materiality of regulatory and audit findings
• Sufficient training to develop skills and maintain qualifications

Professional Qualifications and Experience:

• A bachelor's degree in business, economics or a related field.
• A minimum of five (3) years’ experience in compliance in the banking sector with a good understanding of governance, local and international regulations and Compliance risk management, and banking operations
• Knowledge of Banking regulations and applicable laws and corporate governance regulations and applicable laws.
• Experience within the control areas will be of added value.
• Certification in Governance, Risk & Compliance Management will be an added advantage.

Skills/Competencies:

• Report writing and dashboard presentations.
• Observance of a code of governance, conduct, and ethical standards.
• Unquestionable commitment to integrity and maintaining confidentiality.
• Ability to manage and collaborate with diverse teams and relationships.
• Excellent interpersonal and communication skills.
• Critical thinker, and Attention to detail,
• Ability to draft policies, and procedures and report on findings

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Job Purpose Statement

• Overseeing the performance and risk profile of the credit portfolio by proactively monitoring customer accounts, identifying emerging risks, ensuring compliance with credit policies, and supporting early remediation actions to protect asset quality and minimize losses.
• Closely work with the Relationship Managers from the credit origination & play a vital role in renewals to add value from a credit/policy perspective.
• To support the credit risk assessment on assigned customers and monitor accounts on daily basis to ensure abidance to approved facility structures.

Key Responsibilities

Financial

• Prepare monthly performance reports as may be required by HOC and the different committees.
• Develop awareness of the bank’s portfolio of products including Corporate Finance, investments, FX, retail, deposits, pricing
• Present required data for the periodic achievement and performance reports as needed.

Customer

• Conduct proactive customer reviews and site visits to assess financial health and business sustainability.
• Review daily balance of all clients and recommend the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer’s facilities, limits, documentation.
• Ensure close follow up of the latest development to be on the top of the relationship and always report any discovered negative outlooks.
• Support collections teams in managing deteriorating accounts to minimize potential losses

Internal Business Process

• Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant CBK regulations, banking laws, AML regulations and internal CIB Kenya policies especially the Credit Policy guide and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.
• Recommend corrective actions such as restructuring, enhanced monitoring, or exit strategies.
• Support workflow and IT enhancement projects to reduce the TAT and ensure smooth workflow.
• Monitor non-performing accounts through past due reports, highlight problems if any and rectify them via the appropriate financing schemes.
• Monitor all accounts on a daily basis through customers’ position/balances reports.

Functional responsibilities

• Develop strong knowledge and awareness of the assigned industries portfolio to ensure quality financial analysis and write ups.
• Conduct periodical market research reflecting recent industry developments in order to depict any early warning signals that might trigger migration of Risk Rating (RR) in liaise with the Risk Group.
• Support the Relationship manager to conduct and document regular visits to clients’ offices/factories to assess the operation’s cycles, assets, production process, inventory storage procedure etc, to be able to present coherent in-depth analysis.

Job Specification

Academic

• Bachelor Degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.
• Data Science and computer languages
• Relevant professional qualifications in Banking, accountancy, credit courses / risk management
• CPA(K) /KASNEB/ACCA

Desired Work Experience

• At least 6 years work experience in a bank or financial services institution of which at least 4 years should have been in a credit/portfolio role.
• Relevant professional qualifications in Banking, accountancy, credit / risk management