Job Vacancies at Dynasoft Business Solutions

Job Summary: The Implementer will be responsible for the functional knowledge and expertise of ALL modules of the standard solution to give better insights to the development team on configuration and customization items.

Reporting Line: This position reports directly to the Head of Implementation

Duties and Responsibilities

• Help clients identify the business problem and help elicit, review and document business requirements as a functional consultant.
• Work with project team to bounce ideas, brainstorm available solutions and decide on the best feasible solution to implement so that both business and technical teams can relate and see the benefit.
• Functional consultancy role -Handle system implementation, testing, user training, data migration, golive and support for assigned projects.
• 100% closure of assigned support items within agreed resolution timelines/ Service Level Agreement (SLA) levels.
• Participate in continuous professional development programs run by Dynasoft to build solution delivery competencies.
• Help clients identify the business problem and help elicit, review and document business requirements as a functional consultant.
• Involved in project documentation and status tracking.
• Offer mentorship to assigned interns and attachees.
• Participate in technical bid preparation and demos when invited to.
• Continuously researching on new product releases, industry changes and emerging technology changes (for example Microsoft Dynamics 365).
• Continuously researching on industry trends and anticipated changes that have an impact on our sector based solutions.
• Working with the client technical lead (for example ICT Manager) to handle solution installation and configuration, setup of user profiles and configuration of backups. For complex installations and configurations, the implementer may work with an infrastructure expert.
• Any other duty as may be assigned from time to time, including outside working hours, location and environment.

Minimum Requirements

Academic and Professional Qualifications

• At least one to two years’ experience as a System Implementer.
• A Bachelor’s degree (Computer Science/Information Technology/BBIT/BCOM -Finance).
• A relevant professional qualification either (CPA/ACCA, Microsoft certifications and Project Management) is desirable.
• Possess certification in Setup, Installation and Configuration of the standard solution/product.
• Possession of relevant certification in a core functional area of the product they deal with such as (Finance/BI/Microsoft Dynamics 365 for NAV) but has full understanding of ALL the core modules of the standard solution.

Essential Skills

• Critical knowledge areas: Business / industry knowledge, technical skills (System implementation methodologies), testing, training, system configuration, foundation level skills in customization and system support skills.
• Personality attributes; Logical / Analytical mind-set, customer focus (client-facing skills), understands change management and appreciates technology (bridge between business and technical teams)
• Possess excellent problem solving, communication and documentation skills,
• Fully understands Microsoft Sure Step Framework / Methodology.
• Willingness to work occasionally outside of normal business hours to meet tight client / project deadlines.
• Ability to work under pressure in a fast-paced organization with minimum supervision.

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Job Summary: The System Developer will be responsible for providing technical expertise in all aspects of solution design, application development, integration and system upgrades that meet high quality standards and address unique client needs.

Reporting Line: This position reports directly to the Head of Technical Services

Duties and Responsibilities

• Participate in requirements analysis (collaboration with the system implementers) to gain a better understanding of client needs.
• Verify database and data integrity.
• Handle system upgrades, patches and version control of all products.
• Implementation of system integration that ensure optimal system stability, performance and reliability.
• Testing software to ensure the code is correct, fixing (‘debugging’) errors where they occur, and rerunning and rechecking the programme until it produces the correct results (Fault finding, diagnosis and fixing of bugs).
• Working with trainers and system implementers to develop technical documentation and user manuals.
• Provide technical documentation of the system design & solution blueprints, data dictionary, database object structure, operating manuals and code documentation that meets industry best practices.
• Participate on IT project steering committees and be involved in the design phase of any new IT software development projects.
• Conduct rigorous system testing in liaison with Quality Assurance and system implementers.
• Involved in product standardization and localisation (Vertical solutions by client, industry and markets)
• Handling user training and first level support for Dynasoft clients.
• Rapid implementation of product prototypes that may be required for presale demos or during UAT phases.
• Working closely with all project team members such as project managers, implementers, Quality Assurance, support team and Business Development etc.) to ensure successful closure of projects and assigned tasks.
• Assist system Implementers & business analysts during requirements analysis, system design and UAT (Testing the custom and standard solutions in controlled, real situations before going live) phases.
• Continuously researching on new/emerging technology solutions, product releases, upgrades, development platforms, support materials etc. to keep pace with technological changes and to ascertain on their practicality as a product, benefit and possible usage scenarios for Dynasoft and its clients (e.g. Microsoft Dynamics 365).
• Keep accurate records of the development process, changes and results.
• Implement product-based research and innovation based on feedback/market research from system implementers. Such innovation will allow for development of applications that meet industry best practices and technology trends (e.g. service – oriented architectures, web, app and cloud-based applications etc.)
• Handling system performance optimization by balancing hardware and application configurations.
• Working with the client technical lead such as ICT Manager to handle installation of the solution and configuration of user profiles & permissions. For complex installations & configurations, the developer may work with an infrastructure expert.
• Provide any required technical presales support to the Business development function including preparation and review of technical proposals, solution envisioning and demos.
• Any other duty as may be assigned from time to time, including outside working hours, location and environment.

Minimum Requirements

Academic and Professional Qualifications

• At least two years’ experience as a System Developer in a fast-paced environment
• A Bachelor’s degree (Computer Science/IT/BBIT/Software Engineering)
• Possess relevant certification in Setup, Installation and Configuration of the standard solution/product.
• Ability to combine or specialize in at least two (2) development lines for example NAV & Mobile or CRM & Mobile.
• Possess relevant certification in a core functional area of the product they deal with (for example Finance/BI for NAV) but has full understanding of ALL the core modules of the standard solution.

Essential Skills

• Mathematical aptitude and strong analytical & problem-solving skills.
• Must be a methodical and pragmatic problem-solver.
• Extensive knowledge of enterprise software applications, databases, programming languages/platforms such as (C#, Java, .NET, web programming etc.)
• Passion with no “blood and sweat” struggles when handling solutions that require complex database relations, workflows, notifications, 3rd party integrations (e.g. SMS, Payment methods, BI, Portals, Apps etc.), trigger-based actions, error reporting, custom report presentations, navigation designs and query features.
• Excellent understanding and experience in SOA architectures, relational databases, network technologies (for example TCP/IP networking, SSL, Firewall, Proxy, Load Balancing), mobility technologies (apps, web portals, cloud platforms such as IAAS/PAAS/SAAS etc.) and middleware engineering technologies (e.g. IIS).
• Excellent understanding of the architecture of the standard solution/platform to be used and possess some high level functional knowledge of the solution to avoid duplication of effort and high licensing costs by virtue of trying to build functionality that could be addressed as a configuration item on the standard solution (Always focussing on simplicity when selecting solution approaches).
• Possess at least one entry-level software development certification and/or relevant training in solution development.
• Experience with SDLC development processes (Waterfall, Agile, Lean) and tools (e.g., Jira, Confluence, Rally, Git)
• Competent to work at a high technical level of all phases of applications programming activities.
• Excellent organisational and time management skills
• Accuracy and attention to detail
• Ability to take a project from scoping requirements through actual launch of the project
• An understanding of the latest trends/emerging technologies (e.g. Microsoft Dynamics 365) and their effect on a commercial environment
• Teamwork skills, because most projects require input from individuals in different roles
• Self-development skills to keep up to date with fast-changing trends.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure ICT consultancy environment with changing priorities and tight deadlines.
• Willingness to work occasionally outside of normal business hours to meet tight client/project deadlines.
• A results-oriented individual who thrives working in a fast-paced environment.