Job Vacancies at HF Group

Principle Accountabilities

• Develop and execute user adoption strategies and change management plans aligned to each digitization initiative – for internal back office and external customer facing initiative.
• Lead change impact assessments, stakeholder mapping, and readiness evaluations across subsidiaries.
• Work closely with communication teams to deliver timely, targeted messaging and engagement content.
• Serve as the key liaison between the tribe and end-users across all subsidiaries (bank, property, insurance, foundation).
• Facilitate engagement forums (demos, roadshows, feedback sessions) to ensure user concerns and insights are captured and addressed.
• Coordinate communication campaigns to build awareness and excitement around new digital capabilities.
• Coordinate development and delivery of end-user training, job aids, and user guides tailored to subsidiary-specific operations.
• Work with HR and Learning & Development to integrate digital capability-building into training calendars.
• Track training effectiveness and iterate based on user feedback.
• Establish feedback loops post-deployment to gather user insights, adoption bottlenecks, and improvement suggestions.
• Collaborate with Product Owners, Designers, and Engineers to translate feedback into iterative enhancements.
• Monitor and report adoption metrics and KPIs regularly to the Tribe Lead and Innovation Council.
• Understand operational nuances of each subsidiary and adapt rollout plans accordingly.
• Partner with subsidiary champions to promote on-ground adoption and monitor success.

Key Competencies and Skills

• Change Management Expertise -Manages resistance and fosters a culture of innovation and continuous improvement.
• Digital Fluency -Can articulate the value and practical application of digital solutions to end users.
• User-Centered Communication -Engages diverse stakeholders through targeted messaging, training, and updates.
• Stakeholder Engagement and Influence -Builds strong relationships with business users, leadership, and technical teams.
• Analytical Thinking -Identifies adoption gaps and proposes data-driven interventions.
• Process Orientation -Helps users visualize how digital workflows integrate into daily operations.
• Problem-Solving and Agility -Anticipates user challenges and proactively offers solutions.
• Strong communication and interpersonal skills

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree in Business, Information Technology, Communication, or a related field.
• Professional certification in Change Management (e.g., PROSCI) or Agile is an added advantage.
• 7+ years of experience in user adoption, change management, or project implementation within digital or transformation programs.
• Experience working across multiple business units or subsidiaries in a group or matrixed organization.

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Principle Accountabilities

• Develop and execute test plans, ensuring comprehensive coverage of backend services, APIs, and frontend applications in an Agile environment.
• Automate functional, regression, and integration tests using frameworks such as Selenium, JUnit, TestNG, and Cypress to ensure consistent, repeatable testing.
• Validate backend services by testing RESTful APIs and GraphQL integrations using tools like Postman, SoapUI, and RestAssured.
• Perform database testing on PostgreSQL, MySQL, and MSSQL, ensuring data consistency, integrity, and validation across different database transactions.
• Work with development teams to write detailed test cases and provide feedback on issues found during testing, following Agile practices and sprint cycles.
• Conduct performance testing to ensure backend services and web applications meet scalability, load handling, and response time requirements using tools like JMeter and Gatling.
• Work with containerized applications in Docker and Kubernetes environments, ensuring compatibility and functionality in these infrastructures.
• Implement continuous integration testing using CI/CD tools such as Jenkins, Azure DevOps, and GitHub to ensure automated tests are integrated into the build pipeline.
• Track and report defects using tools such as Azure DevOps, ensuring clear communication and resolution of issues with development teams.
• Collaborate with Product Owners, Business Analysts, and Solution Architects to understand business requirements and ensure that testing aligns with user stories and acceptance criteria.
• Participate in Agile ceremonies such as sprint planning, retrospectives, and daily standups to ensure alignment with development teams and continuous improvement of testing processes.
• Ensure compliance with security standards, performing vulnerability assessments and working with developers to address identified security concerns.

Key Competencies and Skills

• Strong communication and collaboration skills, working effectively with cross-functional teams to resolve defects and improve software quality.
• Attention to Detail -Detects bugs, inconsistencies, and edge cases through thorough testing and analysis.
• Analytical skills - Evaluates software behavior systematically and applies logic to troubleshoot and isolate issues.
• Communication Skills - Clearly documents defects and testing outcomes; collaborates effectively with developers and cross-functional teams.
• Problem-Solving Ability - Diagnoses root causes and suggests practical, quality-focused solutions.
• Quickly adapts to new tools, technologies, or changing requirements in agile or DevOps environments.
• Maintains confidentiality and objectivity in reporting defects or risks to stakeholders.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline from a recognized university.
• 3+ years of experience in quality assurance, with a focus on testing backend services, web applications, and APIs in an Agile environment.
• Proficiency in test automation frameworks such as Selenium, JUnit, TestNG, Cypress, or similar tools for automated testing.
• Experience with RESTful APIs and GraphQL testing using tools like Postman, SoapUI, or RestAssured.
• Solid experience with databases like PostgreSQL, MySQL, and MSSQL, performing database validation, query optimization, and testing of data integrity.
• Hands-on experience with CI/CD pipelines, integrating test automation into workflows using Jenkins, Azure DevOps, and GitHub.
• Experience with containerization technologies like Docker and Kubernetes for testing in containerized environments.
• Knowledge of performance testing tools such as JMeter, Gatling, or Locust to assess system scalability, load handling, and performance under stress.
• Experience with Agile/Scrum methodologies, and Test-Driven Development (TDD), ensuring continuous delivery and high-quality code.
• Experience with defect tracking tools like Jira, TestRail, or Zephyr, with a focus on clear communication and detailed documentation of issues and resolutions.
• Experience with security testing to ensure compliance with security standards and industry best practices (e.g., OWASP).
• Experience with banking systems is a plus, demonstrating familiarity with financial applications, regulatory compliance, and system integrations

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Principle Accountabilities

• Design and implement scalable, high-performance backend applications and microservices using Spring Boot, Python, and PostgreSQL, ensuring alignment with both business goals and customer needs.
• Collaborate closely with Product Owners, Business Analysts, and Solution Architects during the requirements engineering phase to clearly understand and document both functional and non-functional requirements for backend systems.
• Work alongside scrum teams to translate user stories, work items, and business requirements into well-structured, maintainable code, ensuring that each feature is delivered with efficiency and precision according to Agile practices.
• Design and optimize databases (PostgreSQL, MySQL, MSSQL), implementing advanced indexing, query tuning, and replication strategies to maintain high availability and optimal performance in production environments.
• Implement event-driven architectures using Kafka and ActiveMQ, enabling efficient asynchronous processing and seamless system integrations.
• Be accountable for the entire software development lifecycle, from initial requirements gathering and solution design review to user test planning, defect tracking, and ensuring the timely delivery of reliable backend services.
• Integrate robust application controls during the design phase to mitigate risk exposure, ensuring that security, data integrity, and compliance standards are upheld throughout the system lifecycle.
• Analyze and resolve software defects and performance bottlenecks, contributing to continuous improvement efforts aimed at increasing system resilience, fault tolerance, and scalability in production environments.
• Design, develop, and execute unit and integration tests, conducting thorough testing to ensure that backend code is reliable, secure, and high-performing. Focus on maintaining high standards of Test-Driven Development (TDD).
• Collaborate with Enterprise Architecture teams to evaluate product requirements and design backend architectures that adhere to organizational policies, industry best practices, and compliance standards.
• Partner with Technology Operations and Support teams to ensure smooth system handovers, providing comprehensive documentation, and establishing Operational Level Agreements (OLAs) for Level 3 support to ensure seamless ongoing maintenance.

Key Competencies and Skills

• Problem-Solving & Critical Thinking -Ability to debug complex issues methodically.
• Analytical mindset to weigh trade-offs (e.g., performance vs. scalability).
• Strong Communication and Interpersonal skills
• Collaboration & Teamwork skills
• Adaptability & Learning Agility - Keeping up with new technologies/tools (e.g., transitioning from monoliths to microservices).
• Handling shifting priorities in agile environments.
• Business Acumen -Understanding how backend work impacts ROI (e.g., cost optimization in cloud infra).

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline from a recognized university.
• 3+ years of backend software development experience, with a proven track record of building scalable, efficient backend services and systems in fast-paced, dynamic environments.
• Proficiency in Spring Boot, Java, and Python, with extensive experience developing modern backend services and integrating them with web applications.
• Hands-on experience with PostgreSQL, MySQL, and MSSQL databases, including expertise in database design, optimization, and maintenance for high-performance, scalable systems.
• Experience with messaging platforms like Kafka and ActiveMQ, utilizing these technologies for asynchronous processing, queuing, and system integration in distributed architectures.
• Proficiency with GitHub, Jenkins, or Azure DevOps, focusing on source code management, automated deployments, and maintaining CI/CD pipelines to ensure smooth development workflows.
• At least 2 years of hands-on experience with configuration management and deployment tools such as Puppet, Ansible, Chef, or Terraform, enabling automated infrastructure provisioning and deployment.
• Solid experience in developing CI/CD pipelines, using tools like Azure DevOps, Jenkins, and Bamboo, to streamline development processes, ensuring timely and high-quality delivery.
• Experience with containerization technologies such as Docker and Kubernetes, ensuring efficient deployment, scaling, and management of applications in containerized environments.
• Experience with cloud platforms, particularly Azure, for deploying and managing scalable, secure, and cost-effective cloud-based solutions and services.
• Strong background in Agile environments, with a focus on Test-Driven Development (TDD), iterative delivery, and close collaboration with cross-functional teams to ensure high-quality software development.
• Experience with banking systems is a plus, demonstrating familiarity with financial services, regulatory compliance, and integration with core banking applications

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Principle Accountabilities

• Develop and implement scalable applications and integrations using React.js, Spring Boot, PostgreSQL, and other technologies, ensuring alignment with business goals and customer needs.
• Collaborate closely with Product Owners, Business Analysts, and Solution Architects during the requirements engineering phase to understand and document both functional and non-functional requirements.
• Collaborate with scrum teams to translate work items, user stories, and business requirements into clean, maintainable code, ensuring that each feature is delivered according to Agile practices. 
• Work alongside the Enterprise Architecture teams to evaluate product requirements, designing robust architectures and solutions that adhere to organizational policies and industry best practices.
• Be accountable for the full software development lifecycle, from requirements definition and solution design review to user test planning, defect tracking, and ensuring timely and high-quality delivery of applications and software solutions.
• Specify and ensure application controls are integrated during the design phase to mitigate risk exposure and maintain system integrity.
• Analyze and resolve software defects and bugs, contributing to the continuous improvement of system performance, availability, scalability, fault tolerance, and resilience in production environments.
• Design, develop, and execute comprehensive unit test plans, conducting unit and scenario testing to ensure the quality and functionality of application code bases.
• Partner with Technology Operations and Support teams to ensure smooth system handovers, providing necessary documentation and formulating operational level agreements for level 3 support.

Key Competencies and Skills

• Strong Communication and Interpersonal Skills - Clearly articulates technical concepts to both technical and non-technical audiences.
• Teamwork and Cross-Functional Collaboration
• Problem-Solving Skills -Tackles complex development challenges with a logical and solution-oriented approach.
• Adaptability and Flexibility - Comfortable switching between front-end and back-end tasks and adapting to new frameworks or technologies as needed.
• Attention to Detail -Ensures UI/UX precision and backend reliability, catching bugs before they escalate.
• Customer/User Focus -Builds features with the end-user experience in mind, balancing design, functionality, and performance.
• Critical Thinking and Decision-Making -Makes informed architectural and design decisions by evaluating pros and cons of different approaches.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline from a recognized university.
• 3+ years of full-stack software development experience, with a proven track record of building scalable, efficient web applications in dynamic, fast-paced environments.
• Proficiency in React.js, Spring Boot, and Java, with extensive experience in developing modern web applications and backend services.
• Experience with Python, showcasing flexibility in using multiple backend technologies.
• Hands-on experience with PostgreSQL, MySQL, and MSSQL databases, including expertise in database design, optimization, and maintenance.
• Experience with Kafka and ActiveMQ, utilizing these messaging platforms for efficient queuing and integration in distributed systems.
• Proficiency with GitHub, Jenkins, or Azure DevOps, with a strong focus on source code management, deployment automation, and CI/CD pipeline maintenance.
• At least 2 years of hands-on experience with configuration management and deployment tools such as Puppet, Ansible, Chef, or Terraform, automating infrastructure provisioning and software deployment.
• Solid experience in developing CI/CD pipelines, utilizing tools like Azure DevOps, Jenkins, and Bamboo to streamline development workflows and ensure continuous delivery.
• Experience with containerization technologies such as Docker and Kubernetes, ensuring the efficient deployment and scaling of applications in containerized environments.
• Experience with cloud platforms, particularly Azure, to deploy and manage scalable, secure, and cost-effective cloud-based solutions.
• Strong background in Agile environments, emphasizing test-driven development (TDD), iterative delivery, and close collaboration with scrum teams to deliver high-quality software.
• Experience with banking systems is a plus, demonstrating familiarity with financial services, regulatory requirements, and integration with core banking applications.