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  • Posted: Nov 9, 2020
    Deadline: Nov 18, 2020
  • I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
    Read more about this company


    Relationship Manager Chines Speaking - Corporate Banking

    REF: ISA/11/2020


    The role holder will assist the Head of Internal Audit in liaison with the Manager, Group Information system audit in providing independent assurance on the Bank’s information systems, specifically on integrity, confidentiality, availability of information as well as providing assurance on information system governance, risk management and controls in place.


    The Incumbent will report to the Head of Internal Audit and will be responsible for:

    • Performing Information System audits across the bank as per the IS audit plan and in line with Internal Audit methodology, processes, procedures and timeframes.
    • Providing reports showing areas of governance, risk and control weakness and recommending corrective measures.
    • Providing assurance that access to electronically stored corporate information is adequately protected and risks appropriately managed.
    • Reviewing compliance with the information security policy and associated procedures
    • Reviewing IT documentation/procedures such as service level agreements, IT contracts, Disaster recovery plan/ Business continuity plan programs, ICT policy.
    • Continuously reviewing information system parameters and logs to ensure compliance with the IS policy and best practice.
    • Providing IS consultancy services for projects undertaken by the Bank during the year, ensuring compliance with best practice.
    • Supporting audit teams in the audit of related systems/modules within functions being audited.
    • Continuously developing and maintaining the skills, knowledge and expertise to keep abreast of fast changing information systems threats to make valuable contributions in ensuring system security measures are in place for maximum protection of Bank Information assets.
    • In liaison with the Manager, Group Information Systems Audit, give assurance on key ICT layers within the Bank.
    • Supporting the audit team in employing data analytics in their day to day reviews.


    • Bachelor’s degree in Computer Science, Information and Communication Technology or related field from a recognized institution.
    • Certified Information Systems Auditor(CISA) or equivalent mandatory, CISM/CIA/CFE/CEH an added advantage.; and
    • Member of Information Systems Audit and Control Association (ISACA).
    • At least 4 years’ relevant experience in Banking and Information Systems Audit.
    • Ability to write comprehensive reports and to perform complex reviews.
    • Ability to employ different tools to conduct data analysis
    • Excellent communication and interpersonal skills;
    • Excellent problem solving and decision making skills; and
    • Assertive with excellent people-management skills.

    go to method of application »

    Information Systems Auditor


    Job Summary:

    The position will be responsible for marketing to new and existing Chinese clients to help grow a quality loan and deposit book. The role will also be responsible for the retention and growth of Chinese clients; growing wallet share as well as effective & pro-active management of relationships aimed at ensuring a delightful client experience.

    Key responsibilities:

     The Incumbent will report to the General Manager Corporate and Institutional Banking and will be responsible for:

    • Prospecting for Chinese business opportunities and offering the full range of Banking products and services such as personal accounts, current accounts, loans, fixed deposit accounts, card products, Internet Banking, Home Loans, Commercial Advances by way of Working Capital, Term Loans, Hire Purchase, Asset Financing, Insurance Premium Finance, Letters of Credit and Letters of Guarantees;
    • Documenting account opening and executing all KYC documents to facilitate account opening and all Bank’s products and services;
    • Obtaining related financial documents to be able to put forward any new borrowing requests from the client with the assistance of a Credit Analyst;
    • Preparing call reports with recommendations and submitting for consideration by approvers;
    • Providing feedback to the client on the outcome of their request and providing other solutions which could be beneficial to them in the long run;
    • Making regular client visits to review business requirements, assessing assets under securities held or offered and submitting call reports;
    • Cross selling the Bank’s and Group’s products.
    • Conducting reviews and renewals for existing relationships for clients enjoying various Credit facilities by proposing and recommending Credit Appraisals with the assistance of Credit Analysts;
    • Making regular customer meetings and visits to build and grow the relationship;
    • Reviewing Loan excess and arrears reports on a weekly basis and providing comments for all accounts listed. This involves making daily follow ups with clients to ensure that their accounts are conducted within their sanction limits and any irregular excess are regularized within the shortest time possible;

    Qualifications and Competencies:

    • Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage;
    • Bachelor’s degree in Business Administration/Marketing or its equivalent from a recognized institution.
    • At least 3 years’ relevant experience
    • Ability to write letters, comprehensive reports and to perform calculations.
    • Excellent communication and interpersonal skills;
    • Good financial analysis skills;
    • Excellent problem solving and decision making skills;
    • Good networking skills
    • Ability to speak Chinese language

    Method of Application

    Use the link(s) below to apply on company website.


    If you believe you meet the above requirements log onto our website and click on careers and apply for the position or forward your application to [email protected]. Your application should reach us as soon as possible but not later than 18th November 2020. Please quote reference number followed by the position applied for in the application.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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