Job Vacancies at Kenindia Assurance Company Limited

JOB PURPOSE

The job holder is responsible for driving business growth within the retirement benefits portfolio. The role focuses on identifying and securing new business opportunities, strengthening client and stakeholder relationships, and enhancing market presence. The job holder will lead the development and execution of business development strategies, conduct market research to inform decision-making, and collaborate with internal teams to deliver effective marketing and client engagement initiatives. Additionally, the role involves negotiating and closing deals, monitoring performance of business initiatives, representing the company at industry forums, and providing guidance and support to junior team members.

PRINCIPAL ACCOUNTABILITIES

• Develop and implement business development strategies to achieve departmental and company growth objectives.
• Identify and evaluate new business opportunities and potential clients within the retirement benefits sector.
• Build and maintain strong relationships with existing and prospective clients, partners, and stakeholders.
• Conduct market research and analysis to identify trends, competitive landscape, and opportunities for growth.
• Prepare and deliver presentations, proposals, and pitches to prospective clients and partners.
• Negotiate and close business deals, ensuring favorable terms and conditions for the company.
• Monitor and report on the performance of business development initiatives and provide regular updates to senior management.
• Participate in industry events, conferences, and networking activities to promote the company’s services and expand its network.
• Provide training and support to junior business development staff and other team members.

MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Professional qualifications in retirement benefits arrangements, sales, marketing, or business development are an added advantage.
• Minimum of 5 years of experience in business development.
• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of the insurance and retirement benefits sector in Kenya.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office Suite.
• Strategic thinking and ability to identify and capitalize on business opportunities.
• Strong interpersonal skills and ability to build and maintain relationships.
• High level of motivation and a results-oriented mindset.
• Commitment to continuous learning and professional development.
• High level of integrity and ethical standards.

SKILLS AND COMPETENCIES
Key Job Skills

• Excellent communication skills both orally and in writing.
• Attention to the details and accuracy.
• Effective Time Management.
• Ability to prioritize and plan effectively.
• Information gathering and monitoring skills.
• Ability to work under pressure.
• Problem analysis and problem solving skills.

Competencies

• Integrity
• Honesty
• Reliability
• Transparency
• Professionalism
• Teamwork
• Confidentiality
• Empathetic

go to method of application »

JOB PURPOSE

• The job holder is responsible for driving business growth within the retirement benefits portfolio. The role focuses on identifying and securing new business opportunities, strengthening client and stakeholder relationships, and enhancing market presence. The job holder will lead the development and execution of business development strategies, conduct market research to inform decision-making, and collaborate with internal teams to deliver effective marketing and client engagement initiatives. Additionally, the role involves negotiating and closing deals, monitoring performance of business initiatives, representing the company at industry forums, and providing guidance and support to junior team members.

PRINCIPAL ACCOUNTABILITIES

• Develop and implement business development strategies to achieve departmental and company growth objectives.
• Identify and evaluate new business opportunities and potential clients within the retirement benefits sector.
• Build and maintain strong relationships with existing and prospective clients, partners, and stakeholders.
• Conduct market research and analysis to identify trends, competitive landscape, and opportunities for growth.
• Prepare and deliver presentations, proposals, and pitches to prospective clients and partners.
• Negotiate and close business deals, ensuring favorable terms and conditions for the company.
• Monitor and report on the performance of business development initiatives and provide regular updates to senior management.
• Participate in industry events, conferences, and networking activities to promote the company’s services and expand its network.
• Provide training and support to junior business development staff and other team members.

MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Professional qualifications in retirement benefits arrangements, sales, marketing, or business development are an added advantage.
• Minimum of 5 years of experience in business development.
• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of the insurance and retirement benefits sector in Kenya.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office Suite.
• Strategic thinking and ability to identify and capitalize on business opportunities.
• Strong interpersonal skills and ability to build and maintain relationships.
• High level of motivation and a results-oriented mindset.
• Commitment to continuous learning and professional development.
• High level of integrity and ethical standards.

SKILLS AND COMPETENCIES
Key Job Skills

• Excellent communication skills both orally and in  writing.
• Attention to the details and accuracy.
• Effective Time Management.
• Ability to prioritize and plan effectively.
• Information gathering and monitoring skills.
• Ability to work under pressure.
• Problem analysis and problem solving skills.

Competencies

• Integrity
• Honesty
• Reliability
• Transparency
• Professionalism
• Teamwork
• Confidentiality
• Empathetic

go to method of application »

JOB PURPOSE

• The Senior Pension Relationship Officer is responsible for managing and strengthening relationships with corporate pension scheme clients, trustees, and members to ensure high levels of client satisfaction, retention, and service delivery. The role supports business growth through cross-selling opportunities, client engagement, and promotion of pension products and services. Working closely with internal teams, the officer ensures timely resolution of client queries, accurate reporting, and compliance with regulatory requirements. The role also involves coordinating client meetings, preparing reports and presentations, and monitoring scheme performance, contributions, and benefit processing.

PRINCIPAL ACCOUNTABILITIES

• Develop and oversee the execution of strategic client service and retention plan for the Corporate Pensions Division under the guidance of the HOD.
• Provide Support for the implementation of business growth initiatives by identifying cross-selling and upselling opportunities across pension and investment products.
• Build and maintain strong relationships with existing and prospective clients, partners, and stakeholders.
• Serve as the primary point of contact for assigned pension scheme clients, trustees, and members, ensuring consistent, timely, and professional communication.
• Prepare and deliver presentations, proposals, and pitches to prospective clients and partners.
• Facilitate member education sessions, trustee meetings, and client briefings bring awareness and confidence in Kenindia’s retirement products and services.
• Maintain proactive client communication through periodic updates, newsletters, and feedback sessions.
• Develop and nurture long-term relationships with corporateclients, enhancing retention and satisfaction levels.
• Collaborate with internal departments (Pension Operations,
• Finance, Legal, IT) to ensure efficient service delivery, query resolution, and timely response to client requests.
• Monitor contribution collections, benefit processing, and reconciliations in coordination with relevant teams to meet agreed turnaround times.
• Support the preparation and review of scheme reports, benefit statements, and other client deliverables.
• Maintain accurate and up-to-date client records, service logs, and meeting documentation in line with operational policies.
• Coordinate with external administrators and auditors to ensure timely submission of reports and compliance.

MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in Business Administration, Finance, Economics, or Actuarial Science from a recognized institution.
• Professional certifications in pensions, financial planning, or customer relationship management (e.g., CRM, TDPK, CII, CIFA, CISI, or RBA-accredited programs) are highly desirable.
• A Master’s degree will be an added advantage.
• Minimum of 4–6 years of experience in client relationship management, preferably within life insurance, pension administration, or fund management.
• Demonstrated experience in managing institutional clients, pension schemes, or investment accounts.
• Proven track record in client reporting, investment communication, and regulatory compliance.
• Strong analytical and problem-solving abilities with attention to accuracy and detail.

SKILLS AND COMPETENCIES

Key Job Skills

• Relationship Management & Stakeholder Engagement
• Investment Awareness & Analytical Thinking
• Customer Service Orientation
• Report Writing & Presentation Skills
• Knowledge of Pension Regulations and RBA Guidelines
• Attention to Detail & Data Accuracy
• Teamwork and Collaboration
• Ethical Integrity and Professionalism