Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Brief Description
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.
Detailed Description
Job Requirements
Brief Description
Job Purpose Statement: You love blogging, story telling, content creation and curation, smart and innovative email strategies, conversational commerce and other means of digital customer engagement and digital sales? Apply for this exciting role as Digital Engagement Specialist. You will bere-enforcing our vision of direct first through digital customer engagement. This is how we can make a difference in today’s crowded and dynamic marketplace and become part of the daily life of our customers.
Detailed Description
Job Requirements
Additional Details
Brief Description
The overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact.
Detailed Description
Job Requirements
Additional Details
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers