Job Vacancies at Ngong Veg Limited

Qualifications.

1. BCOM (Finance option), Bachelors in Cooperative Mgt
2. CPA and Diploma in Cooperative Management/Business Administration is an added advantage.
3. Should be computer literate well familiar with excel, Sage, Quick books software.
4. 2-3 years’ Experience in Sacco Matters
5. Kenyan Citizen
6. Should be 30- 45 years of age.
7. Understand Cooperative Laws, Credit Mgt,
8. Able to train/Sensitize members on Sacco matters
9. Certificate of Good Conduct

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Roles and Responsibilities

• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 
• Resolving customer complaints, managing database records, drafting status reports on customer service issues 
• Data entry and research as required to troubleshoot customer problems
• Communicating with clients to understand their needs – emails, what’s app and calls
• Collect and analyze data to learn more about customer behavior
• Improve the overall customer experience
• Identifying industry trends
• Send daily and weekly order confirmations to customers
• Offer any extra volumes available to all clients
• Send availabilities to customers each week
• Develop local sales – making sure we offer excess regularly

Qualifications

Essential

• A Diploma holder or bachelor’s degree holder in either or related disciplines; Sales & Marketing, Social Science, Business Management or Administration
• At least 1-2 years related progressive experience in customer service

Other desired Qualification

• Application in knowledge Computer.

Desired

• Team player with excellent, proven interpersonal, verbal and written communications skills.
• Effective problem-solving and negotiation skills.
• Excellent analytical, planning, management, and reporting skills.
• Ability to work under pressure to meet deadlines and handle challenges

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Roles and Responsibilities

• Provide growers with assistance in the conduct of site selection, seed preparation, seeding, and management, harvesting and sampling operations, record keeping, data entry and analysis.
• Ensuring good quality product as per the specifications.
• Undertaking regular self-assessment of the farmers against the Ngong veg QMS and other external standards.
• Training of the growers on various operational issues as guided by the training Matrix.
• Advising the growers on pesticide and fertilizers to apply in the field.
• Stocking the farmers’ pesticides and seeds and ensure allocation as per the requirement and that stock management is well handled
• Promoting sustainable and acceptable crop production methods.
• Supervise and ensure GAP is followed.
• Maintaining Ngong Veg Scheme Certification programs.
• Preparing periodic reports as required from time to time.
• Supervising and coordinates activities of graders engaged in grading produce according to assigned company specification.
• Ensuring all the farmers records are well documented and up to date at all times
• Ensuring the farmers have all the required structures as per the requirement of standards
• Prepare the farmers for global gap certifications
• Any other responsibilities as may be assigned by their manager from time to time.

Qualifications

Essential

• Degree/Diploma in Agronomy, Horticulture or other related field.
• 5 years or more experience in the industry
• Should have excellent strategic planning skills.
• Must have strong communication skills.

Desirable

• Should have the ability to multi-task, work under pressure and meet deadlines.
• Must be process driven, self-motivated, develop and work as part of a team and possess strong management, organisational and communication skills.
• Thorough knowledge in usage and handling of agricultural equipment, chemicals and fertilizers.