Job Vacancies at Summit Recruitment and Search

Key Requirements:

• Ensure delivery of all spa services and treatments in line with the company code of conduct and standards
• Schedule Spa treatments with guests directly and ensure to maintain a Spa appointment calendar, ensuring no guests are double booked or appointments are missed.
• Ensuring respect for guest privacy and dignity is always maintained.
• Effectively communicate with camp managers and staff in a timely fashion to ensure smooth running of the department.
• Achieve service excellence through teamwork and stay up to speed on new developments within the industry, thus generating new ideas.
• Daily preparation of spa and maintenance of all related equipment and facilities.
• Maintain a high degree of hygiene within the spa environment.
• Be flexible to fit around the guest schedules and other activities.
• Ensure timely ordering of supplies, considering usage patterns and lead times to ensure stock outs do not occur.

Qualifications:

• Must have at least 3 years of experience as a Spa Therapist with formal training and experience in various disciplines of Massage techniques; Manicures and Pedicures; Facial therapy (Other body treatments).
• Must have a relevant Diploma/Certificate.
• Must have knowledge of spa standards and procedures.
• Basic Computer skills-Outlook, Excel and Word.
• A keen interest and passion for the health and wellness industry, and tourism industry.
• Have excellent ccommunication skills both spoken and written.
• Should be reliable, honest and trustworthy.
• A keen interest in the environment, wildlife and the conservation.

Deadline for applications: 1st August 2023

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Key Requirements:   

• Development and on-going actioning of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance
• Partner with management to communicate HR policies, procedure, programs, and law, and drive the enforcement and implementation of these
• Improve Talent Management & Performance Management systems and approach
• Coach managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them
• Conduct investigations when employee complaints or concerns are brought forth
• Maintains the work structure by updating job requirements and job descriptions for all positions
• Prepares employees by establishing and conducting on-boarding, orientation and training programs
• Recommending benefits / reward programs to management
• Ownership of and accountability for the full recruitment process for management roles, from coordinating job descriptions and dealing with recruitment agencies to interview processes and closing. As well as assist managers with any requirements for the termination of any employee contracts
• Provide regular support to the Group HR

Qualifications:

• Bachelor’s degree in Human Resource
• Minimum 5 years’ experience in a manager position in HR / training / people development
• Excellent communication skills across cultures
• Energetic, team player who is willing to get involved
• Strong organisational skills and ability to work well under pressure
• Fluency in English and Kiswahili, verbal and written
• Strong presentation skills
• Stakeholder engagement and relationship building
• Flexibility to travel regularly, and to remote camps in Kenya and Tanzania

Deadline for applications: 13th of August, 2023