Job Vacancies at Tata Africa Holdings (Kenya) Ltd

Reference Number: OC/2020/010 SPAREPARTS

Department: Aftersales – Spare Parts

Overall Job Purpose: The job holder shall market and sell spare parts for profit in line with the company policies in Eldoret and surrounding region.

Reports To: Warehouse Manager.

Responsibilities:

• Gain a clear understanding of customers’ requirements, recommend requirements and make a sale.
• Develop Tata Network in Eldoret to improve revenue.
• Make accurate, rapid cost calculations and provide customers with quotations for spares.
• Update spares database and reports on day to day basis for loss of sale from the branch.
• Respond to incoming email and phone enquiries with appropriate quotations for spares.
• Shipment of spare parts sales order.
• Review sales performance against monthly targets, aiming to meet or exceed targets.
• Reconcile LPO of customers and supply pending items when available.
• File invoices in file as per series.
• Ensure all receiving and issuing of parts are done with the barcode scanners.
• Carry out spare parts sales and marketing In Eldoret and the region.
• Perform any other responsibilities assigned from time to time.

Minimum Qualifications and Experience

• 3 years’ hands on experience in sale of Auto Spares Parts.
• Degree in mechanical engineering, Auto stores management, Supply chain management or related field, ICT literate.

Attributes and Skills:

• Excellent experience in automobile especially in the commercial vehicles segment, extensive knowledge of motor mechanics.
• Team player, result oriented and should hold a valid driving permit.
• Should be of high integrity and professional.
• An in-depth knowledge of Tata spares.
• Strategic appreciation of the distribution business.
• Excellent communications and time management skills.
• Ability to work logically and systematically.
• Strong computer skills.
• Excellent analytical, problem solving and organizational skills

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Reference Number: OC/2020/010 WS Supervisor

Department: Aftersales – Workshop

Overall Job Purpose: Provide workshop oversight and technical supervision to the workmen. Record job allocations and R/ jobs.

The Job holder shall also be responsible for on-site repair (break-down) coordination in a timely manner in line with the company policies.

Reports To: Workshop Manager.

Reportees: Workshop Technicians.

Key Responsibilities:

• Managing client and team parameters to improve CSI.
• Daily weekly and monthly workshop technical reports to line manager
• Action plan for pending vehicles ( > 10 days) in the workshop
• Technical assistance for complex diagnosis to the workshop team.
• Reduce repeat concern by direct guidance and close supervision technicians to do the job assigned to them.
• Improve Team performance through effective reporting and communication.
• Technical training ( 1200 hours/Year ) for team
• Day to day workshop operations
• Maintain tools & equipment to improve work quality, hand tools audit ; instant tools replenishment ; PPE adherence in workshop
• Final Inspection of repairs before deliveries
• Achieve profitability as budgeted in the ABP FY.

Minimum Qualifications and Experience

• 6 years’ hands on experience in the workshop
• Bachelor’s Degree or Diploma in Auto Engineering or related field.
• Computer literacy is an added advantage

Desired Profile

• Client Relationship Management.
• Flexible
• Transparent
• Time Management
• Communication Skills

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Reference Number: OC/2020/010 – Auto Mech.

Department: Aftersales – Workshop

Location: One In Eldoret & One In Nakuru

Overall Job Purpose: The Job holder shall be responsible for Pre and Post: 1) Test drive (Allowed person) to identify the complaint, 2) Prepare accurate estimate for the job allocation 3) Complete inspection for extra opportunity for business and reduce repeat jobs.

Reports To: Workshop Supervisor / Workshop Manager.

Responsibilities:

• Receive Job Card from the Workshop Supervisor and work on allocated tasks.
• Check and compare the Job Card details that have been recorded.
• Work on allocated tasks in the Job Card.
• Record start and end time on each assignment.
• Report any observations (problems) not included in the Job Card.
• Return all parts removed from the vehicles.
• Inform Workshop Supervisor on completion of assigned tasks in the Job Card and handover Vehicle key.
• Report any reasons for delay of assigned tasks
• Ensure that you keep the allocated working bay clean at all times.
• Keep all vehicles that may have delays in repairs off the Working Bay.
• Keep good custody of all assigned tools.
• Ensure safety precautions at the workshop at all times.

Minimum Qualifications and Experience

• 3 years’ hands on experience in a commercial Auto Workshop.
• National Diploma in Automotive/ Mechanical engineering or related field.

Attributes and Skills:

• Excellent experience in automobile especially in the commercial vehicles segment, extensive knowledge of motor mechanics.
• Team player, result oriented and should hold a valid driving permit.
• Should be of high integrity and professional.
• An in-depth knowledge of Tata spares.
• Strategic appreciation of the distribution business.
• Excellent communications and time management skills.
• Ability to work logically and systematically.
• Strong computer skills.
• Excellent analytical, problem solving and organizational skills

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Reference Number: OC/2020/010 – Auto Elec.

Department: Aftersales – Workshop

Overall Job Purpose: The Job holder (Auto Electrician) will diagnose and repair vehicles’ electrical faults. He/She will work on all vehicle electrical systems and components, including ignition, fuel injection, engine management systems, anti-lock braking, battery, wiring, charging systems, heating, air conditioning systems, lighting and indicators.

Reports To: Workshop Supervisor / Workshop Manager

Responsibilities:

• Maintenance and repair of varied electrical systems on a diverse range of plant equipment, heavy vehicles and passenger vehicles.
• Overhaul of various starter motors and alternators on a diverse range of plant equipment, heavy vehicles and passenger vehicles.
• Battery storage, handling and maintenance.
• Electronic circuit board diagnosis and repair.
• Stock control of the electrical service section.
• Electrical schematic plan modifications.
• Ensures that actual hours worked are in line with targets set.
• Ensuring the safe working environment of the auto electrical work area.
• Carry out any other duties as directed by superiors.

Minimum Qualifications and Experience

• 3 Years’ experience as an Auto Electrician for all types of vehicles both in the workshop and on site.
• National Diploma in Automotive/ Mechanical engineering or related field.
• Computer knowledge will be an added advantage.

Attributes and Skills:

• Excellent experience in the automobile especially in the commercial vehicles segment.
• Excellent knowledge about motor technology.
• Ability to work without supervision.
• Valid driver’s license.
• Understands high level of safety in the workshop and sites.
• Good communication and interpersonal skills
• Strong organizational and good concentration skills.