Job Vacancies at Total Solutions - Virtual HR

Reporting to the Software Services Manager, the Tier 2 Software Consultant will be responsible for the whole cycle of enterprise software consulting from presales support to proving lead support during the implementation and account management.

Principal Accountabilities:

• Providing support to existing customers as well as In-house support
• Advising and providing customers with the best solutions in line with their business requirements
• Generating reports on project designs, support manuals and project plans
• Assisting with integration of Fiscal devices with client software
• Managing software contracts
• Ensuring the sales personnel are trained on the solutions provided
• Ensuring that project milestones are completed on time
• Facilitating end user training

Key Skills and Qualifications:

• Degree in IT or related course
• Certification in SAP Business One.
• A minimum of 2 years’ experience in software implementation role.
• Knowledge in software programming/Good SQL querying, ERP Systems, Software Development Life Cycle
• Data Base Management skills
• Attention to detail – achieve thoroughness and accuracy when accomplishing a task
• Ability to work with minimum supervision and under high pressure environment
• Excellent communication and problem-solving skills

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Reporting to the Software Support Manager, the Software Developer will be responsible for building and customizing applications, systems and interfaces to support internal process and business departments.

The incumbent will interact with third party service providers as well as other internal IT units to ensure that the tasks are well delivered.

Principal Accountabilities:

• Advising and providing customers with the best solutions in line with their business requirements
• Dealing with risks that accompany project management
• Providing support to existing customers as well as In-house support
• Generating reports on project designs, support manuals and project plans
• Assisting with integration of Fiscal devices with client software
• Proposing alternative solutions to meet customer needs
• Ensuring the sales personnel are trained on the solutions provided
• Facilitating and Arranging product demonstrations events

Key Skills and Qualifications:

• Degree in IT or related course and a Certification in IT
• A minimum of 3 years’ experience in a similar role
• Proven experience in software development in building headless and web applications in Java (J2EE).
• Experience with professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and maintenance.
• In-depth knowledge of programming for diverse operating systems and platforms using development tools.
• Strong knowledge and experience in database technology [Oracle and MySQL] and writing database scripts including complex SQL queries and PL/SQL procedures and functions.
• Detailed knowledge of common front-end development tools and technologies, including HTML5 / CSS3, JavaScript application libraries and frameworks (including Angular JS), frontend performance optimization, progressive enhancement, cross-platform development.
• Conversant with Redhat Linux Operating system and experience in RH Linux system Administration and Linux shell scripting
• Knowledge and experience management and deploying of web applications to web containers including Jboss, Wild Fly and Oracle Web Logic
• Excellent understanding of software design and programming principles
• Excellent communication, problem-solving and analytical skills as well as a team player

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Reporting to the Manager – Software, the Sales Account Executive (Software) will be responsible for developing sales strategies, sourcing for new business and retention of existing customers of enterprise software. The incumbent will also be responsible for ensuring timely delivery of items and services to clients.

Principal Accountabilities:

• Lead generation including but not limited to contacting new and existing customers, preparing and sending quotations and responding to customer queries
• Collecting payments from the clients
• Following up on sales quotes and prequalification’s
• Ensuring constant growth and conversion
• Preparing reports on booked sales and projected sales

Key Skills and Qualifications:

• Bachelor degree in IT or related field
• Minimum of 2 years of work experience in sales preferably software industry
• Knowledge of enterprise software, business processes and the software industry
• Excellent communication and interpersonal skills
• Attention to detail – achieve thoroughness and accuracy when accomplishing a task
• Problem solving skills, strong analytical and interpersonal skills

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Reporting to the Software Services Manager, the Project Assistant will be responsible for building and customizing applications, systems and interfaces to support internal process and business departments.

Principal Accountabilities:

• Dealing with risks that accompany project management
• Communicating with stakeholders to keep them updated on the progress of the projects
• Reporting and distributing team information highlighting areas for improvement
• Managing and motivating the quality of performance of the team to deliver on support and project targets
• Providing support to existing customers as well as In-house support
• Advising and providing customers with the best solutions in line with their business requirements
• Generating reports on project designs, support manuals and project plans
• Ensuring that project milestones are completed on time

Key Skills and Qualifications:

• Degree in Business Administration/Information Technology/Systems/Business/Financial Systems
• Post graduate certification in Project management (PMP, Prince, ITIL) would be an added advantage
• A minimum of 3 years’ experience in project management in the IT field or related; ERP preferred
• A clear understanding of accounting principles and ability to communicate them is required
• Attention to detail – achieve thoroughness and accuracy when accomplishing a task
• Ability to work with minimum supervision and under high pressure environment
• Excellent communication, presentation, leadership and problem-solving skills