Jobs at Absa Bank Limited

Job Summary

Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Overall Job Purpose

• The Head of Technology Infrastructure will deliver the infrastructure strategy, driving cloud strategy, driving adoption of new efficient, effective & cutting - edge new infrastructure technology.
• The job purpose also entails strategic stakeholder management with technology vendors including public cloud service providers, e.g., AWS, Microsoft Azure, Oracle, Cisco Juniper. Other partners include RBB, CIB, COO, Sourcing and Change to support project delivery.
• The role is responsible for the maintenance of the technology infra structure policy, ensuring it is relevant & up to date always.
• The Head of Technology Infrastructure is additionally accountable for the end-to-end delivery of all infrastructure services i.e., Network (intranet, Extranet, Internet access, Internet facing environments,3rd party connectivity via VPN’s, Internet breakouts, Load Balancers, and firewalls), Computing (OnPrem & Cloud).
• Azure/AWS), Storage (OnPrem & Cloud), Backup, Data Center, Mobility, Voice Services and Print Services.

Key Accountabilities

Accountability:  Service Availability

• The key responsibility is the delivery & execution of the Information Technology Infrastructure Strategy. The target is to maximise cost efficiency & performance. To enable & sustain continuous superior business outcomes.
• Work with Sourcing & Centre Technology & Architecture Teams to procure & retire technology infrastructure efficiently.
• Assure the banks technology assets from a Cyber Security perspective, ensuring timely patches & upgrades as per policy.
• Target availability of 99.99% and reliability of Network, Computing, storage, backup, and print platforms that support business critical financial services for the Bank and ensure that IT can effectively meet service targets in accordance with planned business objectives.

Key Activities

Define and deliver IT Infrastructure Strategy.

• Execute IT Infrastructure Strategy
• Responsible for ensuring 99.99% uptime of Network, Computing, storage, backup, and print platforms.
• Manage changes impacting the team, effectively minimizing risk and exposure.
• Maintain regular contact with stakeholders during incident and problem resolution
• Promote and develop both tactical and strategic ways to drive productivity and efficiency within the core responsibility areas.
• Understand our customers’ needs and pursue the success of our clients, enabling effortless delivery
• Able to interpret global market trends, enabling a competitive edge to drive innovation.
• Stay abreast of industry and operational trends and role players and ensure that the department is well positioned to provide competitive and industry leading services.
• Analyze effectiveness of processes, systems and technologies used in the department and make recommendations for improvements.
• Review performance of the area/unit against balanced scorecard components as prescribed by the Executive, discuss gaps and agree action plans to close gaps.
• Benchmark productivity of the department against industry standards and create measures to improve productivity.
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting
• Ensure proper monitoring of all IS devices and services.

Accountability:  Business and cost management

• Liaise with CIO to lead the technology infrastructure strategy and execution for the enterprise.
• Conduct product and vendor evaluations ensuring best in class technologies and partners
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Work closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the
• strategic goals of the business.
• Approve re-allocation of resources between different areas e.g. allocate headcount or budgets within overall approved resources for the year.
• Contribute to the development of strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the environment.
• Investigate effectiveness of processes and systems in use and make alterations where required while ensuring adherence to global governance requirements.
• Agree and manage service offerings and Service Level Agreements in conjunction with internal customers (agree annually and measure monthly).
• Translate business strategy into meaningful operational targets and strategic focus areas for the business unit under management. Ensure that the focus areas are disseminated to all levels in the business unit.
• Action integration of internal supply chain for the business unit. Work with seniors in those areas to improve service delivery for the business unit and ensure maximum utilization of shared services.

Accountability: Risk Management

• Ensure that all Networking, computing, storage, backup, and printers are fully cyber compliant.
• Review and provide inputs to Control Self Assessments (CSA) and Risk and Control Assessments (RCA's) in the infrastructure services teams. Complete attestations to testify to the adequacy of controls on request.
• Review the Business Continuity Management (BCM) plan prepared for all processes for adequacy. Ensure required tests of the plan are executed and that all test failures are addressed.
• Build relationship with country Technology Risk and Compliance team and provide support wherever required.
• Ensure that processes and controls are executed in daily work and understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
• Coach the team members on areas for improvement and highlight major failures to the manager of the area
• Facilitate the providence of evidence/supporting documents to auditors or management assurance consultants during formal reviews
• Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they are able to incorporate the changes on the effective date.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.
• Action, drive and implement Disaster Recovery (DR) for all aspects to ensure ongoing production and quick turnaround times in cases where there are system down times e.g., Severity 1 and Severity 2 etc

Accountability: People Management

• Provide continuous people development and mentoring activities to managers and team professionals to achieve excellent business results.
• Action and drive people management strategy with HR Business Partners (HRBP) for IS with a focus on talent management, recruitment attraction, resourcing, development, and retention.
• Ensure the development of a high-performing team through embedding formal performance management (PM) and informal strengths-based coaching.
• Monitor and maintain a succession plan for key roles using the formal Talent Management process for identified talent and approve succession plans for remaining roles.
• Create effective workforce plans and recruitment demand plans for their areas. Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively.
• Ensure employees in the country are motivated and their efforts are recognised and rewarded.

Education and experience required

• Master’s Degree
• An appropriate university degree, with preference for a B Sc., B Sc (Eng), BSc (Computers/IT)
• Project management and Financial Management experience.
• 10+ years’ total experience, including 5+ years in a production 24/7 high-availability multi-site
• enterprise environment, including application hosting, voice and data networks, security and

information protection

• Proven ability to interpret strategy and execute effectively
• Proven experience in managing and delivering on a complex business project portfolio.
• Exposure to ITIL concepts and adoption.
• Good understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
• Experience with regulatory compliance issues, as well best practices in application and network Security.

Knowledge and skills: (Maximum of 6) 

• Leadership capability
• Change management
• Project management
• Financial management
• Risk management
• Commercial awareness

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Creating and innovating
• Leading and supervising
• Formulating strategies and concepts
• Applying expertise and technology

Education

• Bachelor's Degree: Information Technology

Closing Date: 15 April 2022

go to method of application »

Overall Job Purpose:

• To deliver & execute IT Service Management Strategy. To lead a consolidated team of Technology Operations, including, Core Banking Operations, Service Desk, Application Support, IT Operations and End User Device Support.
• To deliver & execute the Operations Stakeholder Management Strategy liaising with partners, suppliers, frontline & other colleagues. Ensuring regular and effective communication.
• To provide leadership in Technology Risk Management. Ensuring timely asset patching.
• To develop and own the country Technology Operations based on the Information Technology Infrastructure Library (ITIL) service management framework and regional service desk set up in BSS with the aim of lifting the Capability Maturity Measurement Index, (CMMI) maturity of the Service Delivery department to level 4. The role also includes the management of Enterprise tooling, Continual Service Improvement as well as Asset and Configuration Management.
• To drive and execute the strategy to service monitoring. To direct and manage the implementation, maintenance, and enhancement of the monitoring systems and tools including necessary hardware (H/W), software (S/W) and network infrastructure to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. Drive convergence of technologies, ensure delivery of technology projects and liaise and negotiate with internal customers and technology vendors.

Key Accountabilities

Accountability:  Delivery Service Management and Reporting

• Manage end-to-end ownership, to ensure that all technology requirements are met for day-to-day systems use, performance and maintenance, enhancements and change projects with adequate service level agreements in place for Country and the Shared Services hub.
• Programme manage implementation of major system changes (e.g. Shared Service hub build out) including contracting with internal and external providers.
• Ensure services escalation framework is developed and maintained for all Technology services across Country.
• Document a consolidated view of stakeholder Service Management capability requirements.
• Analyse and document the Service Management requirements for each Service Delivery discipline and align to BSS Technology service hub.
• Identify and develop high level themes and commonalities within the Service Delivery Service Management framework and align to regional service hubs.
• Develop a deployment Roadmap to deploy the service improvement framework
• Document and communicate the service catalogue and its dependencies to the staff
• Assure timeously service reporting to regional team on service (Daily, Weekly and Monthly)
• Resolve high-level issues within the Country through providing mitigative actions and driving the implementation of these actions
• Ensure high standards of Technology services are delivered by managing and monitoring the Technology Service Level Agreement (SLA), interact with Sourcing to acquire quality contracts with third party vendors to support design and development of products to delivery high level of service to business
• Understand over all business dynamics, to provide optimal delivery across the business units and utilise shared services centre. Ensure that the successful end-to-end delivery of technology change within the country through effective service delivery and sector project delivery.
• Agree and manage service offerings and Service Level Agreements in conjunction with internal customers (agree annually and measure monthly).
• Plan the Technology resource requirements for the country (including people, Capex, Opex, systems and Strategic Investment), negotiate and secure its allocation to the business unit and ensure delivery based on the promised business results.

Accountability:  Service Management, Tools & Architecture

• Develop, implement, and maintain an integrated set of Service Management processes.
• Develop, implement, and maintain IT operations processes that integrate with the abovementioned Service
• Management processes
• Develop, implement, and maintain architecture for the underlying technologies to enable and support the Service
• Management and IT operations processes
• Action, drive and implement Disaster Recovery (DR) for all aspects to ensure ongoing production and quick turnaround times in cases where there is system down times e.g. Severity 1 and Severity 2 etc.
• Align efforts with domain architects and Managers to ensure domain standards and policies are aligned with the ITIL implementation design
• Document the synergies that exist between the country service teams and regional service teams.
• Work with Service Managers to satisfy domain requirements
• Influence the Infrastructure, Africa Technology strategy by staying abreast of industry trends and role players and ensure that the Business Unit is well positioned to provide competitive and industry leading services
• Facilitate and provide a consolidated strategy on Service management tools to enable: -
•   Business Service monitoring
•   Command Centre Visualisation & Portals
•   Application Monitoring
•   Availability and performance
•   Service Management   
• Display a sound understanding of the social and political landscape surrounding country Technology activities and identify how these would impact on existing and or planned transformation initiatives

Accountability:  Facilitate a governance role

• Ensure that all architectures are signed off by Service Management architect in Service Delivery.
• Participate in existing and new governance forums e.g., SIDF (Services Infrastructure Design Forum), TACC
• (Technical Architecture Control Council), IRPC (Infrastructure Replacement Council)
•  Sell and motivate the implementation of service improvement plans/ initiatives.
• Ensure signoff of Service Management artefacts by domain architects in the regional office.
• Establish a mechanism for the measurement of stakeholders in their adherence to the defined Service Management principles
• Participate in the formulation and clarification of Statements of Requirements, and any subsequent activities such as Proof of Concepts or product evaluations, by managing, controlling and supporting the interface role between vendors and other IT departments or Business units as regards Service Management related technologies and services
• Participate by leading, managing and giving the Barclays Technology view and position in the negotiations between the vendors and Sourcing as regards Service Management related technologies and services

 Accountability:  Business and Cost management

• Allocate duties to team members to achieve operational targets including prioritisation and work schedules
• Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment
• Obtain a thorough understanding of the country strategy and explain it to team members in such a way that they understand the contribution they have to make
• Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year
• Rigorously monitor expenditure against approve budgets and put measures in place to address variances. Continuously identify areas for improved efficiency and reduced cost
• Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners
• Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement
• Populate balanced scorecards for the specific department monthly. Work with the team to address shortcomings during the next month. Escalate any major issues identified to the next level manager
• Participate in the measurement and reporting of internal and external Service Level Agreements on a monthly basis. Address any process failures specific to the department under management

Accountability: Risk Management

• Build relationship with country Technology Risk and Compliance team and provide support wherever required.
• Coach team members on all the processes and controls that they must execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
• Test a sample of activities on a weekly basis by reviewing documentation and checking work completed by team members to see if control requirements are being adhered to. Coach the team members on areas for improvement and highlight major failures to the manager of the area
• Provide evidence/supporting documents to auditors or management assurance consultants during formal reviews
• Identify losses due to processing errors or internal fraud in the department. Escalate to the manager and provide all the required information to allow logging of the Risk and Loss events. Participate in the investigations
• Explain the requirements for Business Continuity to team members, nominate team members to participate in BCM tests
• Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they can incorporate the changes on the effective date. Ensure that team members read circulars that are relevant to the area and answer questions they may have.

Accountability: People Management

• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Motivate to and obtain approval from Head Africa Technology and Information Risk for any additional headcount for the team.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
• Resolve grievances rose by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Accelerator programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised.
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

Education and experience required

• B.Comm and or BSc
• ITIL Managers Certification or Equivalent
• Architecture Framework Certification (e.g., TOGAF The Open Group Architectural Forum 8.1).
• Subject Matter Expert Qualifications
•  ITIL v3 Expert
• Minimum 10-15 years’ experience in IT exposure
• Minimum of 5-year service management experience
• Minimum of 3 years exposure to Architecture Planning
• Minimum 3 years’ experience in leading and sponsoring large change
• projects
• Minimum of 4 years’ experience in a Leadership role

Knowledge & Skills: (Maximum of 6)

• Translate Bus Requirements to Tech Solutions ( Solid)
• Negotiation Skills ( Solid)
• Strategic Thinking ( Solid)
• ITIL - Governance Framework ( Solid)
• Communication Skills (Written and Verbal) ( Solid)
• Subject matter expertise ( Solid)
• Understand the IT service delivery within a corporate environment ( Advanced)
• Conceptual thinking skills ( Solid)
• Ability to analyse, make decision and initiate act ( Solid)

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor's Degree: Information Technology

Closing Date: 15 April 2022

go to method of application »

Job Summary

• To manage and sustain a portfolio of corporate customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
• The primary objective is to maximise risk-adjusted portfolio contribution.
• The jobholder will be responsible for business development both with new customers and with existing customers where they are expected to increase “wallet share”.
• Executing sales growth tactics and targets in collaboration with business partners (e.g. Transactional Banking; Global Markets; Asset Based Finance; Commercial Property Finance; Ecosystem; Bancassurance and any other business partners).

Job Description

Main accountabilities and approximate time split

Sales and Service: 65%

Achievement of the portfolio’s annual financial targets: -

• Balance Sheet Growth
• Revenue and Profitability
• Growth in share of market
• Portfolio At Risk contained within the limits set to minimize potential NPL.
• Adherence to approved policies and procedures and providing feedback on the same so as to keep them competitive
• Audit issues closed with Nil repeat findings
• 100% SLA Adherence to agreed turnaround times.
• Driving customer satisfaction (NPS score), developing and growing relationships with existing and potential customers, identifying opportunities for business development and guiding product development.
• Maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritized.
• Conduct annual and if appropriate, interim reviews of customers borrowing facilities
• Conduct annual and if appropriate, interim reviews with non-borrowing customers
• Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method
• Deal with and find solutions to customer complaints
• Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively.
• Customer value chain analysis to gain an in-depth understanding of the customer’s business and identify opportunities linked to the strategies of the customer’s business.
• Research, create and follow up a target list for potential new business.

Business Management 30%

• Research, create and follow up on a target list for potential new business
• Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications. Role holder will be expected to input certain key information such as judgmental information. (They will work with Assistant Relationship Manager, Business Development Manager for relevant product, and the Corporate Credit Manager resources to construct credit applications).
• Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.

Staff Management 5%

• Day to day coaching and development of Assistant Relationship Managers

Technical skills / Competencies

• Identifying and Fulfilling Customer Needs
• Personal Organization
• Business Awareness
• Commercial Acumen
• Adaptability
• Emotional Intelligence
• Business Growth and Development
• Decision Making
• Managing and Deepening Client Relationships
• Team Working
• Innovativeness
• Active Listening
• Analysis and good judgement
• Interpersonal Skills
• Ability to work under pressure
• Resilience

Skills required to undertake the role:

• Relationship management and development skills
• Credit Risk assessment and management skills
• General Corporate skills
• Communications skills (written and oral)
• Negotiation skills

Knowledge of the bank’s products, services and policies required to undertake the role:

• A detailed knowledge of the Commercial set of products as well as a broad understanding of products available in Absa Kenya.
• For Complex products, will have a detailed knowledge of the requirements of the more sophisticated customers.
• Introduce the product and co-ordinate the introduction of the relevant Group product specialist.
• A broad understanding of policies and strategies within the country as they relate to the demands of the customer base.
• A detailed understanding of Country and CBRM guidelines and credit risk policies.

Other requirements specific to the role:

• A bachelor’s degree in a business-related field from a university recognized by The Commission for University Education
• Additional relevant business-related professional qualifications or advanced degree will be an added advantage
• At least 5 years’ experience in Business / Commercial / Corporate Banking
• Solid credit / financial analysis background with sound instincts for risk assessment

Training likely to assist effectiveness in the role, and which may have been completed prior to undertaking this role:

• Internal and external senior risk assessment and management
• Structured Trade Finance
• Presentation
• Influencing and Negotiating
• Communication

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Closing Date: 14 April 2022

go to method of application »

Overall Job Purpose

Absa believes that Asset Management/Wealth Management is a key component of building our relevance across the financial services industry in Kenya.The Absa Asset Management Limited is a wholly owned subsidiary of Absa Bank Kenya Ltd. The entity has 3 interlinked purposed to:

• manufacture Asset and Wealth Management solutions suitable for the Kenyan market,
• engage with Institutional and Corporate Clients to provide services to support their ongoing growth and success
• provide Wealth management advice and solutions to High Net Worth and Retail banking customers.

The business structure has been created to meet these organizational goals, however as a new entity within Absa the business head will be expected to develop the organizational structure to unlock opportunities and accelerate the speed of growth. The role holder has strong skills in leading, managing and influencing through a matrix structure, whilst also having a track record in developing relationships, internally and externally to unlock growth whilst maintaining exemplary Control standards as a leader of a regulated business

Key Accountabilities & Time Split

Strategy execution – 20%

• Develop and implement the strategic business plan that is aligned to the strategic growth ambitions of Absa Asset Management and the Retail and Business Bank business objectives in Kenya
• Shape and drive the strategy of the Absa Kenya Wealth Management business replicating the Absa Wealth Strategy (incorporating a transition from providing only private banking products/ structures to Investment Banking Solutions
• Monitor progress against the plan and business priorities and work with the leadership team to maintain focus and traction
• Leverage cross functional relationships and networks to continually meet the needs of the client base.
• The Head of Wealth Management will help drive the future infrastructure objectives, certifying that these are fit for purpose and will facilitate the continual implementation.

Stakeholder management – 20%

• Build strong relationships with both global and local internal and external stakeholders.
• Effectively communicate developments within area of activity to all relevant stakeholders.
• Liaise with various Business Unit Heads within RRB Kenya, Absa Wealth to deliver to the Absa Kenya Wealth Proposition.
• Ensure impeccable and timeous service levels.
• Liaise with various Absa Kenya Business unit Heads to deliver to the Absa Kenya Wealth Proposition

Business performance management – 30%

• Responsible for defining the business unit growth projections I the short and medium term.
• Manage the commercial profitability of the Absa Kenya Business unit.
• Grow the client base, including reactivating any dormant accounts as and when they arise.
• Responsible for Sales and Distribution Targets and Fulfillment.
• Support the Wealth Relationship Managers in delivering business objectives.
• Identify and co- ordinate the overall financial budget including strategic investment and day to day business as usual costs.
• Directly responsible for the cost budget, headcount management and day to day oversight of the hiring process

People management – 10%

• Oversee the Management of Wealth Managers, any support staff, and their engagement with clients.
• Accompany the Wealth Managers on selected client engagement (New and Existing Clients) to determine client needs and requirements to implement appropriate actions.
• Manage the Wealth Managers and Support teams to ensure effective client service delivery.
• Develop a high performing Wealth Management team by embedding formal performance development and informal coaching. Encouraging frequent knowledge sharing between team members.
• Determine and analyze development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR.
• Create effective workforce and recruitment plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Address poor performance through the formal Performance Accelerator program and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognized.

Rigour compliance – 10%

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements. Enterprise-Wide Risk Management Framework and Internal Absa Policies and Policy Standards. Understand and manage risk and risk events (incidents) relevant to the role.
• Ensure compliance / adherence to CMA regulations on investments management.
• Drive and own requirements for individual certification with relevant authorities
• Ensure compliance with operations risk and rigor requirements e.g., KYC and anti- money laundering measures.
• Ensure that all staff adhere to al Absa information Security policies and procedures through regular communication to staff and spot checks.
• Conduct regular quality checks on all processes, focusing on transactions with high financial levels and operational risks of the process, including Crisis Management, systems, reviewing control reports etc.
• Ensure that all Absa Africa procedures are followed.

Education and Experience Required:

• Masters/ Bachelor’s degree or equivalent in a related field (Investments, Finance, Law, Accounting/ Tax, Economics, Business Administration)
• Chartered Institute for Securities and Investment Certification by regulator (CMA)
• 10years previous management and leadership roles in Asset Management environment.
• Prior experience of working within Financial Services, preferably Asset Management

Knowledge and Skills:

• Preferably experience in banking and wealth management products, broad -based product exposure.
• Strong stakeholder management and communication skills
• Knowledge and experience of the onshore and offshore banking industry
• Experience of working with senior stakeholders
• Knowledge of strategic and tactical business planning processes
• Financial management and knowledge of accounting practices.
• Strong analytical/ numeracy skills
• Delivery of imaginative solutions under pressure and in a change environment.
• Ability to work on several tasks/ projects at the same time.
• Technically proficient in Microsoft suite of products (Word, Excel, MS Project, Visio and PowerPoint and new tools such as Business Objects
• Ability to work as part of a team.
• Strong commercial focus
• Ability to develop strong working relationships with clients
• Analysis and judgement.
• Team leading experience coupled with ability to work with senior stakeholders.

Knowledge, Expertise & Experience

(Relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services, and policies) Essential

• (Preferable) In- depth knowledge of the full Absa Retail Product set, Local Business Services, and Corporate Business Services including Treasury.
• (Preferable) In- depth understanding of the full range of Asset Management product set, small business services
• Build an understanding of technical support systems e.g., FCR, BOC, IBOC, Core Pricing and Billing
• Good understanding of BARAF Risk Policy and Group governance requirements.
• Detailed understanding of Wealth and Premier Banking Strategy, operating structure, and Interface with other functions.
• Business management experience of a distributed channel; circa 3-5 years.
• An understanding of the personal high value clients’ needs in the Kenyan market.
• Good understanding of investment banking techniques and product.
• Understanding of Absa Retail Strategy, operating structure, and interface with other functions.
• Detailed working knowledge of Risk and Credit policies and procedures.
• Good understanding of group structure and interfaces with other functions.
• Detailed understanding of people policies and procedures.
• Up to date knowledge of competitor and market activity in local area.
• Graduate or relevant experience to compensate.  

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Closing Date: 15 April 2022