Jobs at Accurex Leadership and Management Consultants Ltd

Job Role

• The Sales Executive is responsible for generating new business, growing customer accounts, and achieving agreed revenue and profitability targets. The role covers prospecting, understanding customer needs, presenting suitable solutions, negotiating commercial terms, and closing sales. The ideal candidate is commercially aware, proactive, and persuasive, with the discipline to manage a sales pipeline and maintain strong customer relationships.

 PURPOSE OF THE ROLE

• Achieve agreed sales revenue, margin, and new business targets.
• Build a consistent pipeline of qualified prospects and sales opportunities.
• Expand existing customer accounts through repeat sales, cross-selling, and upselling.
• Strengthen customer relationships and support timely resolution of service concerns.
• Provide accurate sales forecasts and market intelligence to guide business decisions.

DUTIES AND RESPONSIBILITIES

Prospecting and Business Development

• Identify target customers and decision-makers through market research, referrals, networking, and outbound prospecting.
• Contact prospects, arrange sales meetings, and qualify opportunities based on customer needs, budget, authority, and purchase timelines.
• Develop account plans and maintain sufficient qualified opportunities to support agreed sales targets.
• Follow up leads consistently and document next steps throughout the sales cycle.

Customer Needs Assessment and Sales Presentations

• Conduct discovery meetings to understand customer requirements, priorities, and buying criteria.
• Present products or services clearly, linking their benefits to customer needs and expected value.
• Coordinate demonstrations, technical input, and specialist support where required.
• Prepare accurate proposals and quotations that define scope, pricing, payment terms, and delivery expectations.

Negotiation and Sales Closure

• Handle objections, negotiate within approved pricing and discount limits, and secure customer commitments.
• Follow up proposals and tenders, confirm buying decisions, and close opportunities within agreed timelines.
• Ensure contracts, purchase orders, and sales documentation are complete and approved before handover.
• Protect profitability and escalate requests for exceptional terms for management approval.

Account Management and Customer Retention

• Maintain regular contact with customers, review satisfaction, and identify repeat business opportunities.
• Build relationships with key account stakeholders and identify opportunities for account growth.
• Coordinate with delivery, operations, and support teams to ensure a clear and accurate customer handover.
• Track customer concerns through resolution and communicate progress and commitments promptly.

Sales Reporting and Market Intelligence

• Keep CRM records current, including contacts, opportunity values, sales stages, expected close dates, and next actions.
• Prepare weekly activity reports, monthly sales results, and realistic pipeline forecasts.
• Monitor revenue, margin, conversion rates, new accounts, retention, and performance against agreed targets.
• Gather competitor, pricing, and customer feedback and recommend practical sales improvements.

Commercial Coordination and Professional Conduct

• Coordinate with finance on invoicing, customer credit approval, and follow-up of overdue payments.
• Align sales promises with available stock, service capacity, and confirmed delivery timelines.
• Participate in sales campaigns, exhibitions, and customer engagement activities as required.
• Follow company sales procedures, protect confidential information, and maintain accurate customer records.

Qualification

• Bachelor’s degree in Sales, Marketing, Business Administration, Commerce, or a related field.
• Minimum 3–5 years of relevant sales or business development experience, with evidence of meeting or exceeding targets.
• Demonstrated experience in prospecting, managing customer accounts, preparing proposals, negotiating, and closing sales.
• Proficiency in CRM systems, Microsoft Excel, and presentation tools; ability to prepare accurate reports and forecasts.
• Experience in consultative selling and managing multiple decision-makers is an added advantage.

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Job Role

• The Administrator – Pharmaceutical is responsible for coordinating administrative operations within the pharmaceutical environment, ensuring compliance with regulatory requirements, supporting inventory and documentation processes, and facilitating efficient communication between internal departments, suppliers, healthcare stakeholders, and regulatory bodies. The role supports operational excellence and compliance while ensuring effective office administration.

PURPOSE OF THE ROLE

• Support efficient pharmaceutical administrative operations.
• Maintain accurate operational and compliance documentation.
• Assist in inventory, procurement, and supplier coordination activities.
• Support regulatory and quality assurance requirements.
• Improve operational efficiency and administrative controls.
• Ensure effective communication between internal and external stakeholders.

DUTIES AND RESPONSIBILITIES

Administrative Operations Support

• Coordinate day-to-day administrative activities within the pharmaceutical business.
• Manage office records, files, and operational documentation.
• Prepare reports, correspondence, and administrative updates.
• Support departmental scheduling and coordination activities.

Documentation & Regulatory Compliance

• Maintain accurate compliance and pharmaceutical records.
• Support preparation and filing of regulatory documentation.
• Ensure documentation meets internal and regulatory standards.
• Monitor renewal schedules for licenses and permits.

Inventory & Procurement Administration

• Support inventory record management and stock documentation.
• Coordinate purchase requisitions and supplier documentation.
• Maintain procurement records and supplier databases.
• Assist in tracking stock movement reports.

Stakeholder & Supplier Coordination

• Liaise with suppliers, distributors, and service providers.
• Support communication with healthcare facilities and relevant stakeholders.
• Coordinate meetings, follow-ups, and documentation requirements.
• Facilitate administrative support for operational teams.

Reporting & Record Management

• Prepare weekly and monthly administrative reports.
• Maintain confidential records and business documentation.
• Support operational audits and internal reviews.
• Ensure timely filing and retrieval of documents.

Process Improvement & Office Support

• Assist in improving administrative processes and workflows.
• Support implementation of company policies and procedures.
• Monitor adherence to administrative controls.
• Contribute to operational efficiency initiatives.

QUALIFICATIONS

• Diploma or Bachelor’s Degree in Business Administration, Pharmaceutical Technology, Procurement, Supply Chain Management, Healthcare Administration, or related field.
• Minimum 2–3 years’ experience in administration, healthcare, pharmaceutical, medical distribution, or related environments.
• Knowledge of pharmaceutical operations and regulatory requirements will be an added advantage.

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Job Role

• The Front Office Executive is responsible for managing the organization's front desk operations, providing excellent customer service, handling visitor management, coordinating communication channels, and supporting administrative activities. The role serves as the first point of contact for clients, visitors, and stakeholders, ensuring a professional and welcoming image of the organization while maintaining efficient office operations.

PURPOSE OF THE ROLE

• Provide professional front-office and customer service support.
• Ensure efficient management of visitors, calls, and inquiries.
• Support smooth day-to-day administrative operations.
• Maintain a positive corporate image and customer experience.
• Enhance communication and coordination across departments.
• Support office organization and record management.

DUTIES AND RESPONSIBILITIES

Front Desk & Reception Management

• Manage the reception area and maintain a professional front-office environment.
• Welcome visitors, clients, and guests in a courteous and professional manner.
• Register visitors and coordinate access procedures.
• Handle incoming and outgoing correspondence.

Communication & Customer Service

• Answer, screen, and direct incoming telephone calls.
• Respond to customer inquiries and provide relevant information.
• Manage official email communications and inquiries.
• Escalate customer concerns to the appropriate departments.

Administrative Support

• Provide administrative assistance to departments as required.
• Schedule appointments, meetings, and conference rooms.
• Prepare routine correspondence, reports, and office documents.
• Assist in filing, document management, and record keeping.

Office Coordination

• Coordinate office supplies and replenishment requirements.
• Support travel and accommodation arrangements when required.
• Maintain meeting schedules and visitor logs.
• Assist in organizing company events and meetings.

Documentation & Records Management

• Maintain accurate front-office records and databases.
• Ensure proper filing and retrieval of documents.
• Update contact directories and administrative records.
• Support compliance with office procedures and policies.

Stakeholder Engagement

• Represent the organization professionally to visitors and clients.
• Coordinate communication between departments and external stakeholders.
• Support management in administrative and customer service initiatives.

QUALIFICATIONS

• Diploma or Bachelor’s Degree in Business Administration, Office Management, Customer Service, Public Relations, Communication, or related field.
• 2–5 years’ experience in front office, reception, customer service, or administrative roles.
• Experience working in a corporate or professional office environment is preferred.

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Job Role

The Graduate Trainee – Business Development (Heavy Equipment Spare Parts) will support sales and business development activities through customer engagement, market research, preparation of quotations, sales administration, and account management support. The role offers practical exposure to B2B sales, customer relationship management, and heavy equipment spare parts operations.

PURPOSE OF THE ROLE

• Gain practical exposure to business development and sales operations.
• Support customer engagement and account management activities.
• Assist in market research and business opportunity identification.
• Develop commercial and customer relationship management skills.
• Learn sales administration and reporting processes.
• Build knowledge of heavy equipment spare parts and related markets.

 DUTIES AND RESPONSIBILITIES

Business Development & Sales

• Assist in identifying new business opportunities and prospective customers.
• Support the maintenance of sales pipelines and customer databases.
• Participate in customer visits and sales activities under supervision.
• Assist in preparing quotations and commercial proposals.
• Follow up on customer enquiries and quotations.
• Support implementation of sales and marketing initiatives.
• Contribute towards achievement of departmental sales targets.

Heavy Equipment Spare Parts Sales

• Assist in identifying customer spare parts requirements.
• Support provision of product information to customers.
• Develop knowledge of heavy equipment brands, parts, and applications.
• Assist in preparing spare parts quotations.
• Support coordination with procurement teams on customer requirements.
• Maintain accurate product and customer information.

Customer & Account Management

• Assist in maintaining customer relationships.
• Support customer follow-up activities.
• Update customer records and account information.
• Respond to customer enquiries under supervision.
• Assist in resolving routine customer concerns.

Market Development

• Conduct market and competitor research.
• Assist in identifying potential customers and projects.
• Collect and analyze market information.
• Support business development initiatives.
• Assist in preparing market intelligence reports.

Sales Pipeline & Reporting

• Maintain accurate sales and customer records.
• Update CRM systems and databases.
• Assist in preparing weekly and monthly reports.
• Monitor assigned leads and opportunities.
• Support reporting on sales activities and customer feedback.

Internal Coordination

• Work closely with procurement, logistics, warehouse, and finance teams.
• Assist in coordinating customer orders and deliveries.
• Follow up on order status and customer requirements.
• Support smooth processing of customer transactions.
• Participate in internal meetings and training activities.

Qualification

• Bachelor's Degree in Business Administration, Marketing, Engineering, Mechanical Engineering, Supply Chain Management, or a related field.
• Fresh graduate or candidate with up to one (1) year of internship, attachment, or relevant work experience.
• Exposure to sales, customer service, or business development activities will be an added advantage.
• Good verbal and written communication skills.
• Proficiency in Microsoft Office applications.

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Job Role

• The Graduate Trainee – Plastics Engineering will support engineering and production teams in manufacturing operations, quality assurance activities, process monitoring, technical documentation, and continuous improvement initiatives. The role provides practical exposure to plastics manufacturing processes and engineering practices while building technical competency in a structured learning environment.

PURPOSE OF THE ROLE

• Gain practical experience in plastics manufacturing operations.
• Support production and quality improvement activities.
• Learn process control and engineering principles.
• Develop analytical and problem-solving capabilities.
• Build experience in manufacturing processes and quality systems.
• Support engineering projects and continuous improvement initiatives.

DUTIES AND RESPONSIBILITIES

Plastics Manufacturing & Process Engineering

• Assist in monitoring plastics manufacturing processes.
• Support collection and analysis of production data.
• Participate in process improvement activities under supervision.
• Assist in identifying production inefficiencies and reporting findings.
• Support process documentation activities.
• Participate in engineering learning and improvement initiatives.

Materials & Product Development

• Assist in material testing and evaluation activities.
• Support product development and improvement projects.
• Participate in product quality assessments.
• Assist in maintaining technical records and reports.
• Support material selection and validation activities.

Production & Equipment Support

• Provide support to production teams on technical matters.
• Assist in monitoring equipment performance.
• Participate in preventive maintenance activities.
• Support troubleshooting exercises under guidance.
• Assist in documenting equipment-related observations.

Quality Assurance & Process Control

• Assist in conducting quality inspections and checks.
• Support quality data collection and reporting.
• Participate in investigations of production and quality issues.
• Assist in implementing corrective actions.
• Support compliance with quality standards and procedures.

Continuous Improvement

• Assist in identifying opportunities for process improvements.
• Participate in waste reduction initiatives.
• Support productivity and efficiency improvement projects.
• Assist in monitoring performance indicators.
• Contribute to continuous improvement activities.

Documentation & Reporting

• Maintain accurate production and technical records.
• Assist in preparing engineering and production reports.
• Update process documentation as directed.
• Support data analysis and reporting activities.
• Ensure documents are properly filed and maintained.

Cross-Functional Collaboration

• Work closely with production, quality, maintenance, and procurement teams.
• Participate in cross-functional projects and meetings.
• Support communication between departments.
• Assist in coordinating assigned activities.
• Undertake other duties assigned for learning and development purposes.

QUALIFICATIONS

• Bachelor's Degree in Chemical Engineering, Polymer Engineering, Mechanical Engineering, Plastics Engineering, Manufacturing Engineering, or a related engineering field.
• Fresh graduate or candidate with up to one (1) year of internship, attachment, or relevant work experience.
• Exposure to manufacturing environments during industrial attachment will be an added advantage.
• Good computer literacy and report-writing skills.
• Strong interest in manufacturing and process engineering.