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  • Posted: May 19, 2025
    Deadline: May 22, 2025
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  • BANK OF AFRICA - KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.
    Read more about this company

     

    Retail Relationship Officer- Kisumu

    Responsibility Summary:

    • Manage a portfolio of retail customers - focusing on product penetration, profitability and customer satisfaction.
    • Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.
    • Proactively manage and review credit applications to reduce the possibility of NPA.
    • Participate in marketing activities within the business areas to maximize growth.
    • Relationship management through customer acquisition and retention in line with the Bank's strategy.

    Academic & Professional Qualifications

    • Bachelor's degree in Business, economics, finance or related field.
    • At least 2 years of experience in banking operations.
    • Strong knowledge of local banking industry, banking products, banking services and banking regulations.

    Skills/Experience Required

    • Proficiency in marketing and selling.
    • Excellent interpersonal skills, the ability to build & maintain client relationships.
    • Sound financial management skills & proficiency in analyzing financial data.
    • Effective communication and presentation skills both verbal & written. High integrity, professionalism, results driven and proactive approach.

    go to method of application »

    Retail Relationship Officer- Nairobi

    Responsibility Summary:

    • Manage a portfolio of retail customers - focusing on product penetration, profitability and customer satisfaction.
    • Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.
    • Proactively manage and review credit applications to reduce the possibility of NPA.
    • Participate in marketing activities within the business areas to maximize growth.
    • Relationship management through customer acquisition and retention in line with the Bank's strategy.

    Academic & Professional Qualifications

    • Bachelor's degree in Business, economics, finance or related field.
    • At least 2 years of experience in banking operations.
    • Strong knowledge of local banking industry, banking products, banking services and banking regulations.

    Skills/Experience Required

    • Proficiency in marketing and selling.
    • Excellent interpersonal skills, the ability to build & maintain client relationships.
    • Sound financial management skills & proficiency in analyzing financial data.
    • Effective communication and presentation skills both verbal & written.
    • High integrity, professionalism, results driven and proactive approach.

    go to method of application »

    Retail Relationship Officer- Meru

    Responsibility Summary:

    • Manage a portfolio of retail customers - focusing on product penetration, profitability and customer satisfaction.
    • Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.
    • Proactively manage and review credit applications to reduce the possibility of NPA.
    • Participate in marketing activities within the business areas to maximize growth.
    • Relationship management through customer acquisition and retention in line with the Bank's strategy.

    Academic & Professional Qualifications

    • Bachelor's degree in Business, economics, finance or related field.
    • At least 2 years of experience in banking operations.
    • Strong knowledge of local banking industry, banking products, banking services and banking regulations.

    Skills/Experience Required

    • Proficiency in marketing and selling.
    • Excellent interpersonal skills, the ability to build & maintain client relationships.
    • Sound financial management skills & proficiency in analyzing financial data.
    • Effective communication and presentation skills both verbal & written.
    • High integrity, professionalism, results driven and proactive approach.

    Method of Application

    Interested candidates should share their CVs to recruitment@boakenya.com by 22/05/2025.

    Build your CV for free. Download in different templates.

  • Apply Now
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