Jobs at Canonical

Job Summary

The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

As an Senior SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.

In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.

You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.

As a Senior Site Reliability / Gitops Engineer you will

• Drive the development of automation, Gitops in your team as an embedded tech lead
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
• Carry final responsibility for time-critical escalations

What we are looking for in you

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience, with large projects
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.  
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open-source, especially Ubuntu or Debian

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What your day will look like

• Work across the entire Linux stack, from kernel, networking, storage, to applications
• Work in Python to design and deliver open source code
• Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Coach and develop your colleagues where you have insights
• Grow a healthy, collaborative engineering culture in line with the company values
• Work from the comfort of your home
• Global travel up to 25% of time for internal and external events

What we are looking for in you

• University degree in Computer Science or related software engineering expertise
• You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• You have practical knowledge of Linux and networking
• You have Intermediate to Advanced level of Python programming skills
• You are a dynamic person who loves to jump in new projects and interact with people
• You have a demonstrated drive for continual learning
• Excellent communication and presentation skills (English)
• You have great organisational skills and follow-up reliably on commitments
• (Optional) You speak a second language - French, German, Italian, Arabic or Spanish

What you’ll learn

• OpenStack and Kubernetes infrastructure
• Linux Ubuntu and networking knowledge
• Wide range of open source applications and skills
• Work directly with customers in a range of different businesses 
• Real-life and hands-on exposure to a wide range of emerging technologies and tools