Jobs at CDL Human Resource

KEY RESPONSIBILITIES

• Source and verify compliance documents from vendors, ensuring standards are met within timelines.
• Provide high-quality service to internal customers through system, email, or phone inquiries.
• Maintain and update records of producers and KYC documents daily.
• Develop and manage partnerships with internal clients and strategic suppliers.
• Ensure compliance with the SRM Framework in collaboration with Procurement and Compliance teams.
• Apply appropriate procurement methods as per SOP and ensure procurement policy adherence.
• Manage supplier data, update databases, and handle dormant suppliers and contract finalizations.
• Monitor and optimize demand, standardize specifications, and conduct spend analysis.
• Assist in negotiating terms with suppliers, managing “tail spend,” and maintaining professional relationships.
• Monitor contract status, resolve delivery issues, and ensure supplier performance management.

Requirements

QUALIFICATIONS & SKILLS REQUIRED

• Bachelor’s degree in Procurement, Supplies, or related field; CIPS/KISM registration preferred.
• Minimum of one year of experience in a similar role in a busy environment.
• Strong negotiation, analytical, and problem-solving skills.
• Organized, flexible, and able to work under pressure with a high sense of responsibility.
• Excellent communication skills (written, verbal, electronic) and fluency in English.
• Proficient in computer use, data entry, and inventory control systems.
• Knowledgeable in procurement, tendering, contract management, and purchasing procedures.
• Acts with integrity, objectivity, and high accountability standards.

Functional Competencies;

• Strong Ms Office
  • MS Excel
  • MS Word
  • Coupa (added advantage)
  • SAP (added advantage)
• Registered Member of Kenya Institute of Supplies Management or CIPS
• Customer Centricity
• Supply Chain Management
• Logistics Management
• Regulatory and Compliance
• Risk Management

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Job Summary:

The Legal Trainee will support the legal team by conducting research, drafting documents, assisting with compliance matters, and participating in legal processes with a focus on industrial relations. This role provides a valuable opportunity to gain practical experience in Kenyan law and develop expertise in managing labor and employment-related issues.

Key Responsibilities:

• Legal Research: Conduct research on Kenyan laws, regulations, case laws, and industry standards related to industrial relations and employment law.
• Document Drafting: Assist in drafting, reviewing, and editing legal documents, including employment contracts, agreements, and internal memos.
• Case Preparation: Support the preparation and management of case files, particularly those related to industrial disputes, including document organization, filing, and tracking deadlines.
• Compliance Support: Ensure the organization’s compliance with Kenyan labor laws, industrial relations regulations, and internal policies.
• Administrative Assistance: Provide administrative support by maintaining legal records, scheduling meetings, and preparing reports related to industrial relations matters.
• Court Attendance: Attend court sessions, arbitrations, and legal meetings to observe proceedings, especially those involving labor disputes, and provide support as needed.
• Client Liaison: Communicate with clients, external counsel, and regulatory bodies under supervision to gather information and provide updates on industrial relations issues.
• Policy Review: Assist in reviewing and updating company policies to ensure they comply with Kenyan labor laws and industrial relations practices.
• Training and Development: Participate in legal training, workshops, and seminars focused on industrial relations and employment law to enhance legal skills and stay current with industry trends.
• File Management: Maintain organized filing and record-keeping systems for legal documents and case files related to industrial relations to ensure accessibility and compliance.

Requirements

Qualifications:

• Bachelor of Laws (LLB) degree from a recognized university.
• Currently pursuing or completed the Advocates Training Program (ATP) at the Kenya School of Law.
• Strong understanding of Kenyan labor laws, industrial relations, and employment regulations.
• Excellent research, analytical, and problem-solving skills.
• Strong verbal and written communication abilities.
• Proficiency in Microsoft Office Suite and legal research tools.
• High level of integrity, confidentiality, and attention to detail.
• Ability to manage multiple tasks, work under pressure, and meet deadlines.

Preferred Skills:

• Previous internship or attachment experience in a legal environment is an added advantage.
• Familiarity with Kenyan court procedures and legal documentation.

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Job Summary:

The Management Trainee – HR will undergo comprehensive training to gain hands-on experience in various HR functions, including recruitment, employee relations, performance management, and HR administration. This role is designed to prepare the trainee for a future leadership position within the organization’s HR department.

Key Responsibilities:

• Recruitment Support: Assist in the recruitment process, including drafting job descriptions, screening resumes, coordinating interviews, and conducting reference checks.
• Employee Onboarding: Support the onboarding process by preparing new hire documentation, conducting orientation sessions, and ensuring a smooth integration of new employees.
• Performance Management: Assist in managing performance appraisal processes, tracking performance metrics, and providing administrative support in performance review meetings.
• HR Administration: Maintain accurate employee records, manage HR documentation, and ensure compliance with Kenyan labor laws and internal policies.
• Employee Relations: Support the HR team in handling employee grievances, conflict resolution, and promoting a positive workplace culture.
• Training and Development: Assist in identifying training needs, organizing training sessions, and evaluating the effectiveness of training programs.
• HR Policy Implementation: Help implement HR policies and procedures and ensure employees adhere to company guidelines.
• Payroll Support: Collaborate with the payroll team to ensure accurate processing of employee compensation, benefits, and statutory deductions.
• Data Management: Manage HR databases, update employee information, and generate reports to support decision-making.
• Project Participation: Participate in various HR projects and initiatives, contributing ideas and supporting project execution.
• Learning and Development: Engage in learning opportunities such as workshops, seminars, and mentorship programs to develop HR knowledge and skills.

Requirements
Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• Membership in a recognized HR professional body (IHRM) is an advantage.
• Knowledge of Kenyan labor laws and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Proficient in Microsoft Office Suite and HR management systems.
• High level of integrity, confidentiality, and attention to detail.
• Eagerness to learn and grow within the HR field.

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Job Summary:

The Account Manager will be responsible for managing client relationships, ensuring high levels of service delivery, and maintaining client satisfaction. The role requires efficient communication, prompt response to client concerns, and adherence to established protocols to guarantee smooth operations. The ideal candidate should have 3-5 years of experience in a similar role.

Key Responsibilities:

• Client Relationship Management: Maintain strong relationships with clients, ensuring their needs are met and their expectations are exceeded.
• Service Efficiency: Deliver the highest level of service to clients, ensuring no lapses in the quality or timeliness of services provided.
• Effective Communication: Communicate proactively and effectively with clients, addressing inquiries, concerns, and feedback promptly and professionally.
• Issue Resolution: Act as the first point of contact for client issues, providing timely and effective resolutions to maintain client satisfaction.
• Operational Adherence: Follow established protocols and procedures to ensure seamless operations and consistency in service delivery.
• Account Planning: Develop and implement account plans to drive client retention, growth, and satisfaction.
• Performance Monitoring: Monitor service delivery against client expectations and take corrective actions where necessary to improve service levels.
• Reporting: Prepare and present regular reports on account performance, client feedback, and service improvement initiatives.
• Collaboration: Work closely with internal teams to coordinate service delivery and ensure that client requirements are fully understood and met.
• Continuous Improvement: Identify opportunities to improve processes and enhance the overall client experience.

Requirements

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in account management, client services, or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proven ability to manage multiple accounts simultaneously with high efficiency.
• Knowledge of account management principles, client relationship strategies, and service delivery best practices.
• Proficient in Microsoft Office Suite and CRM software.
• High level of professionalism, integrity, and accountability.