Jobs at Danish Refugee Council (DRC)

Overall purpose of the role: 

To support in the implementation of Kenya Devolution Programme (KDP) within Garissa County, especially as it relates to operational oversight and implementation of activities by Project Assistants/partners. This includes, but is not limited to tasks related to: planning and implementation of project activities including integration with other DRC programs in the area and in coordination with KDP partners work in other counties, specifically, Turkana, Isiolo and Mandera, development  of activity budgets; timely and high quality narrative activity reporting; support to/oversight of Peace building Assistants/partners in the field as delegated by the Head of Programme-Humanitarian Disarmament and Peace building Sector , adherence to DRC’s security procedures and regulations, representation of DRC in Garissa as delegated by the AM; adherence to DRC’s standard regulations and operational procedures (including the Code of Conduct, the DRC Programme Manual and administrative regulations). He/she will also play a vital role in liaising with government and county administration in Garissa and by extension, north eastern area.

Responsibilities:

R1. Project Support and Development:

• Contribute to the development and implementation of DRC’s internal strategies for Kenya, with a focus on initiatives in the Garissa/ northeastern;
• Develop KDP project activity plans with the support of HoP and AM. He/she will be working in close collaboration with Mandera, Isiolo and Turkana teams to ensure the work speaks to each other and impact is consolidated.
• Assist the project partner(s) to ensure timely and coordinated implementation of project activities; 
• Ensure that the team prepares weekly work-plans, consolidate and submit all the necessary reports for the sector. 
• Ensure that logistical support, transport and other support for the KDP field activities are coordinated in timely fashion with the Supply-Chain and HR & Administration Units;
• Work with all the other KDP consortium partners to ensure implementation of activities as per the required standards stipulated in DRC manuals and programme engagement document;  
• Ensure correct financial procedures are followed by and advise on improving performance; 
• Ensure purchase requests are properly done and well in advance in respect of activities to be carried out to provide the Supply Chain unit adequate time for planning;
• Contribute to the development of proposals and project budgets;
• Work closely with the with other sector leads in the area, Area manager and DDG HoP for technical supervision.

R2. Monitoring, Reporting and Evaluation:

• Carry out data collection for KDP project baseline and for Monitoring and Evaluation of project implementation; 
• Ensure that all monitoring forms and monitoring activities are duly maintained by the team;
• Ensure that internal activity reports are consistently done in a timely manner and meets the expected standard, based on agreed formats and schedules with the KDP Prime agency; 
• Submit weekly, monthly and quarterly reports to the DDG HoP (using agreed format); 
• Conduct evaluation of the activities and propose amendments to the content of the sessions, conduct of the sessions, teaching methods and adequacy of teaching materials and propose material development.

R3. Coordination & Partnerships:

• Ensure smooth coordination with sub-county, division, location and sub-location authorities for the implementation of KDP activities; 
• Ensure coordination with the KDP consortium partners, invite them to activities and share information with them on the activities on a need to know basis; 
• Ensure a good coordination with KDP teams in Turkana, Isiolo and Mandera, KDP partners, other NGOs, and civil societies in the area of work to avoid duplication of activities, clash of activities date and ensure cooperation; 

R4. Staff supervision:

• Ensure discipline amongst peace building assistant(s)/ downstream partners, coach and build their capacities and ensure a good morale is maintained; 
• Plan/advise/conduct relevant training for the staff capacity development.

Experience and technical competencies: 

• Minimum 2 years’ professional experience in the field of devolution/ governance and citizens engagement
• Experience in project management and delivery including planning, budget administration and donor reporting 
• Experience at working with a team and ensuring strong teamwork and morale 
• Strong knowledge of and experience of working in northeastern Kenya 
• Experience of implementing programs in conflict-prone and insecure areas  
• Knowledge of the Core Humanitarian Standards is desirable  
• High degree of computer literacy 
• Willingness to live and work in Garissa, including travel to locations on the Kenya-Somalia border 
• Strong coordination, representation and interpersonal skills 
• Most preferably a resident of the region.

Education:

• Bachelor’s degree in Social Studies or closely related field

Languages:

• Fluency in written and spoken English. 
• Fluency in local spoken languages is a MUST

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

Conditions:  
Contract duration: 11 months. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: February 2022
Duty station: Garissa
Key stakeholders:                                                                                   
Internal: Programme staff, Support Services staff
External: Relevant stakeholders – Community leaders, Local/Sub-county administration, NGOs/INGOs and police services, Consortium member staff, downstream partner staff

NB: This is a local position therefore; the job holder is expected to be familiar with, or a resident of the region.

General
Commitments: 
DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)

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Overall purpose of the role

The Protection Assistant will be responsible for day to day direct implementation of sexual and gender-based violence prevention activities within Kalobeyei settlement and Kakuma camp. S/he will in collaboration with the Protection Officer will take lead in refugee and host community engagement in SGBV prevention and response activities, awareness raising campaigns within the refugee and host community, capacity building of incentive staff and community and writing of activity and project reports as per the donor requirements.  

Responsibilities

R1. Awareness Raising, Behavior Change Communication and Capacity Building

• Mobilize community to participate in GBV prevention activities in the refugee camps aimed at increasing Girl Child/Female participation and involvement in DRC project activities as well as their improved access to services;
• Participate in the implementation of the mentorship programme through: Identification of mentors and mentees, Capacity building and training of mentors and mentees, Appropriate pairing of mentors and mentees, taking corrective measures where pairing is reported as being problematic and Monitoring the mentor-mentee relationships.
• Participate in the implementation of prevention activities like SASA! EMAP and other GBV prevention tools when requested and required to by your supervisor.
• Identify and promote culturally appropriate/relevant interventions geared towards improved physical and reproductive health, social skills (conflict resolution, problem solving, empathy and relationship building) and self-sufficiency of target beneficiaries.
• Participate in meetings with community leaders, GBV support groups and other stakeholders. 
• Develop innovative and sustainable GBV implementation strategies closely monitoring behavior change and regularly appraise on existing strategies on GBV. 
• Support in the identification of extremely vulnerable girls and young women for appropriate direct DRC support or referral to other actors for services not offered at DRC
• Conducting training sessions for identified community and agency staff on GBV issues. 
• Organizing and facilitating workshops for incentive workers, support groups and agency workers.

R2. Coordination and Networking

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as GBV inter-agency Coordination meetings. 
• Identify new networks to work with to ensure GBV is prevented. 
• Work in close collaboration with the response team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities. 
• Strengthen existing referral systems and networks of psychosocial service providers  
• In collaboration with other partners, design prevention activities/interventions within the refugee and host community. 
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between DRC and other partner agencies

R3. Community Engagement and Outreach

• Conduct sensitization, dialogue sessions with the wider population on ways to prevent & stop SGBV. 
• Facilitate formation of support groups to enhance community engagement & ownership on GBV Prevention work. 
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level. 
• Disseminate relevant information during Community SGBV prevention forums and meetings.  

R4. Monitoring and Evaluation

• Draft and share weekly, monthly, quarterly Sitrep and annual reports. 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner     
• Work closely with the refugee staff to ensure quality reporting    
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation  
• Attend relevant training forums relevant to the job  
• Conduct any other related activities as deemed necessary by the supervisor 

R5. Staff supervision

• Provide supervision to the Community workers-prevention to ensure effective implementation. 
• Conduct continuous performance/evaluation for community workers 
• Engage in quality self-care through supervision, debriefings, and other shared sessions. 
• Conduct regular formal and on-job training and mentorship to the team with other related topics to enhance professionalism.

Experience and technical competencies:  

• Minimum of 2 years of work experience within the field of protection, sexual and gender-based violence programming, social work;  
• Experience working diverse communities within the refugee camp set up. 
• Experience in implementing behavior change communication and community mobilization strategies such as SASA! EMAP, Community Based Protection and others 
• Experience in working with people from diverse background and cultures;  
• Clear understanding of Core Humanitarian Standards (CHS); 
• Experience with capacity building of staff, and in convening and facilitating trainings and workshops  
• Excellent analytical and report writing skills (English)
• Ability to work in a challenging environment.
• Experience working in a refugee context is highly desirable 

Education:

• A Bachelor’s degree in relevant field (Social Science, Social Work, Psychology, sociology, law, Gender and Development) 

Language:

• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

Conditions:  
Contract duration: 11 months. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: February 2022

go to method of application »

Overall purpose of the role:

The purpose of this post is to provide day to day management and psychosocial support and related activities in Kalobeyei.  In particular, the person is responsible for addressing mental health needs of SGBV survivors and Persons of Concern. In collaboration with the GBV Psychosocial Officer, S/he will be in charge of the provision of training and supervision of the GBV Para-Counselors, to respond to cases of GBV in the camp and ensure effective case management. S/he will work and liaise closely with the GBV Officer, GBV Assistant on documentation of program activities as per the donor requirements.

Responsibilities

R1. Case Management

• Provide comprehensive case management psychosocial counseling to SGBV survivors focused on the survivor centered approach.
• Provide assessment and counseling both at individual and group level as the situation demands.
• Ensure all work with SGBV survivors is confidential and that ethical practices are observed.
• Document client data accurately in the intake forms and ensure they are under lock and key.
• Ensure that the GBVIMS is accurately updated on a regular basis.
• Participate in the interpretation of the analyzed data on trends and work with prevention team to disseminate information to all relevant stakeholders.
• Participate in the development of the case management monitoring tools and systems and ensure that all staffs that are required to utilize it are trained on the correct way of handling the systems.
• Participate in the preparation of accurate reports for all Psycho-social related activities.
• Participate in design of case management and psychosocial projects

R2. Coordination and Networking

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
• In collaboration with other partners, design psychosocial interventions within the refugee community focusing on the psychosocial needs of adults, youth and children.
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between DRC and other partner agencies.

R3. Community Engagement and Outreach

• Conduct sensitization, dialogue and mediation sessions with the wider population about issues of trauma and SGBV.
• Facilitate formation of support groups for survivors of SGBV and other vulnerable groups.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the GBV officer and GBV assistants, in dissemination of relevant information during the Community SGBV prevention forums and meetings. 

R4. Monitoring and Evaluation

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
• Work closely with the refugee staff to ensure quality reporting   
• Assist in the designing, planning, implementing and facilitating of external trainings for numerous target groups
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
• Attend relevant training forums relevant to the job 
• Assist with any other related activities as deemed necessary by the supervisor

R5. Staff Supervision

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Engage in quality self-care through supervision, debriefings, and other shared sessions.
• Conduct regular formal and on-job training and mentorship to Para-Counsellors on areas related to Case Management, Counselling and other related topics to enhance professionalism.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Organize for external capacity building forums on GBV Case Management and Therapeutic Counselling techniques.

Experience and technical competencies: 

• 2 years’ experience in providing psychosocial counseling to survivors of sexual and gender-based violence 
• Good team player; able to take direction and work collaboratively with others.
• Excellent written and verbal communication skills, including empathic listening.
• Ability to communicate in a highly professional manner with clients, community members and professional partners.
• Able to complete required reporting and documentation within the set deadlines.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.    
• Able to uphold high ethical and professional standards.
• Able to maintain the highest levels of confidentiality.
• Problem solving and conflict resolution skills.
• Ability to work in a challenging environment.
• Ability to promote the values of equality, non-discrimination, and human rights for all.
• Experience working in a refugee context is highly desirable

Education: 

• Bachelor’s Degree in Psychology, Social Work or other Social Science related field.

Language:

• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

Conditions:  
Contract duration: 11 months. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: February 2022

go to method of application »

Overall purpose of the role: 

The Protection Officer’s main role in this context will be coordination and networking with other staff and actors in the protection department to ensure quality case management and overall SGBV prevention and response work. The purpose of this post is to provide day to day coordination of timely and effective SGBV activities especially case management, psychosocial support and other protection related interventions to POCs and SGBV survivors in Ifo, Dagahaley and Hagadera (on need) Camps in Daadab. In particular, the person is responsible for coordinating protection work with more emphasis to case management, networking with other agencies on the needs of POCs and follow up of cases with overall protection lens; He will also work with the rest of the staff on the field activities like the integration of peace building activities, advocacy efforts related to inclusivity and safe work environment, Community engagements and calendar events maintaining DRC visibility , working  and liaising closely with the Protection team leader, Protection Officers-PSS and Prevention , Protection Assistants, MEAL Officer and Assistants on implementation, documentation and reporting of programme activities as per the donor requirements. 
S/He will undertake other duties as assigned by the Dadaab protection Team leader to ensure the project expectations are met.

Responsibilities: 

R1. Case management

• Coordinate case management for all survivors of SGBV ensuring all the case management protocols and systems are in place and followed i.e. triaging, case prioritization, case allocation to case workers, PSS, tracking and follow up is completed to closure including at the safe spaces.
• Provide assessment to vulnerable POCs and survivors of S/GBV ensuring individual and group level support is done with regular case reviews and file audits together with the response team and protection Team leader as the situation demands for support and quality assurance.
• Work with the psychosocial counselors to ensure survivors of SGBV are provided with comprehensive psychosocial services focused on the survivor centered case management approaches and the information well documented.
• Coordinate and ensure proper tools are in use, accurately used in documentation of client data i.e consent, intake forms, case plans, follow up forms, closure and ensure they are under lock and key (both electronic and physical files) for confidentiality and that ethical practices are observed.
• Ensure that the GBVIMS is accurately updated on a regular basis in collaboration with the MEAL assistant and the monthly data generated and submitted for all case management activities.
• Participate in the interpretation of the analyzed data on trends and work with GBV Team Leader and other protection staff to identify and disseminate trends/information to all relevant stakeholders.
• Participate in the development /review of case management tools and systems, ensuring that all staffs using them are trained on their correct use.
• Effectively coordinate the case referrals and case follow ups for all beneficiaries referred for Livelihoods and other interventions by other agencies through an integrated approach and the information is well documented and updated.

R2. Coordination and Networking

• Promote collaboration and synergy between the protection department i.e SGBV Prevention and response team, VolRep ensuring POCs from the refugee and host community receive focused interventions in an integrated approach.
• Maintain and strengthen existing networks and working relationship with other service providers at the camp level, to ensure POCs with protection concerns receive quality case management and protection support including safe home volunteers and agency partners i.e medical, security, legal and PSS service providers.
• Actively participate in scheduled meetings such as the Case Conferences and SGBV inter-agency meetings with focus on quality case management holding partners accountable on the referral pathway including their participation in the participation in the annual update of the referral pathway.
• Identify new networks to work with to ensure wholesome support to the clients under case management including community-based PSS for rehabilitation, safety and response to SGBV and overall protection program. 
• Work in close collaboration with the GBV officers and assistants to ensure ongoing needs of at-risk groups, survivors of SGBV, women and girls are being met in the prevention/response related activities.
• In collaboration with the protection team leader and other partners, design psychosocial and protection interventions within the refugee/host community focusing on the psychosocial needs of adults, youth and children with AGD inclusion.
• Work in close collaboration with Livelihoods sector to ensure the implementation of the Protection-Livelihoods integrated approach
• Work together with the protection assistants to build an effective referral networks between partners implementing GBV and facilitate adequate implementation of referral pathways.
• Participate in conducting trainings for incentive staff and other community structures like SH volunteers on PFA, Basic counseling, CHS, EBIs, BCC and other relevant topics on case management.
• Work with the protection team leader to lead protection team in project kick-off, review and project closure meetings including periodic program review and planning meetings, external meetings as often and as requested by the supervisor.
• Coordinate and ensure all the minutes for the coordination and meetings are available and filed.

R3. Community engagement and outreach 

• Conduct sensitization, dialogue and mediation sessions with the wider population about issues of trauma and SGBV.
• Facilitate formation of support groups for survivors of SGBV and other vulnerable groups.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support GBV officer and GBV assistants, in disseminating relevant information during the Community SGBV prevention/response forums meetings. 

R4. Monitoring and evaluation 

• Submit timely and high-quality activity, donor and internal progress reports that includes documentation of program milestones through case studies, best practice and human-interest stories, influencing impact at scale and contributing to donor fund raising on a regular basis.
• Ensure appropriate use of case management data collection tools and submit reports in a timely and accurate manner    
• Work closely with the protection officers, assistants and incentive staff to ensure quality documentation and reporting on case management
• Ensure HAP Principles and CHS is mainstreamed in the day to day project implementation of case management and protection work
• Staff Supervision-Liaise with the other Protection staff to identify training needs/gaps and with the support of the protection team leader, offer mentorship, technical supervision, capacity building to the Protection Assistants & Community Workers.
• Assist with any other related activities e.g. budget management, DIPs, staff supervision and appraisals, reporting and representing DRC in technical meetings as deemed necessary by the supervisor.

Experience and technical competencies:  

• Minimum of 5 years work experience in providing and or coordinating case management /protection work in a refugee context
• MUST be a male and being a Somali speaker is an added advantage
• Knowledge and skills on computer, GBVIMS and utilization of case management tools
• Excellent written and verbal communication skills, including empathic listening, team player; ability to consult and work collaboratively with others.
• Ability to communicate in a highly professional manner with clients, community members and partners upholding high ethical and professional standards including confidentiality.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.    
• Problem solving and conflict resolution skills and ability to work in a challenging environment, reporting and meeting the set deadlines.
• Ability to promote the values of equality, non-discrimination, and human rights for all.

Education: 

• Degree in medical field, Counseling Psychology, legal, Social Work or other Social Science related field.

Languages: 

• Fluency in written and spoken English essential  

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

Conditions:  
Contract duration: 11 months. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: February 2022
Duty station: Dadaab (Accommodation provided, RnR after 8 Weeks)
Key stakeholders:                                                                                   
Internal: GBV department, Protection Unit (Vol-rep, SCOPE), Livelihoods Unit.
External: Local government authorities, Other NGOs, Donors

General
Commitments: 

DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework.