Jobs at Equity Bank Kenya

Description

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.

The role holder is in charge of data collection, data mining, data pulling, processing and analysis by applying statistical theories and methods as well as optimizing the analytics and insight functions

Job Responsibilities:

• Receive Research requests, evaluate and prepare briefs within the stipulates timelines
• Identifying project goals and gaps in the product and service offering
• Propose new areas of study based on market insights
• Conduct Quantitative and Qualitative research depending on the research goal
• Designing and preparing research plans by identifying appropriate samples, tools, methodologies, scope, variables, hypotheses and other test parameters based on the research issue
• Managing field work activities by liaising with relevant business units and other stakeholders to recruit respondents and facilitate other logistics
• Conducting and managing field work by gathering data through Focus Group Discussions (FGDs),  In-depth Interviews (IDIs), Observation Schedules among other tools

Accountabilities

• Conduct and manage Data collection exercises
• Use various statistical tools to analyze both primary and secondary data.
• Develop and implement the data mining, predictive, optimization, simulations and propensity models for various business requirements.
• To engage and provide advices to, and to work with other departments on how best to capitalize on data and customer insights to win new business, increase cross sell, create better customer experience, and improve our competitive advantages in the market.
• Participate in the development of new analytics projects and new business opportunities in order to bring customer analytics and insights capabilities to the next level.
• Prepare Product Performance monitoring and evaluation reports Collect, prepare and Share of market intelligence reports and market trends

Qualifications

• Holder of a Bachelor’s degree in a business, Statistics, Economics, or any other related field.
• Post Graduate qualification will be of an added advantage
• Knowledge in market research
• Experience in market research will be an added advantage
• Effective writing and presentation skills
• Good working Knowledge in Microsoft office suite, Statistical analytical tools/ programs, R or Python certification

Key Critical Competencies

• Possess skills and knowledge to undertake extensive quantitative data analysis and maintenance of statistic data mining model, data mining tool and statistics technique such as clustering, regression, case based reasoning, survival analysis and decision trees to enable decision making of the product and channel strategies
• Excellent Data collection and analysis skills
• Good communication skills both written and verbal
• Listening and probing skills
• Vast knowledge in the Banks operations, products and services
• Strong team player who is able to partner with team leaders and team members to bring the customer analytics to revenue enablement
• Knowledge of data analysis tools such as Advances Excel, SPSS, R, SQL will be an added advantage
• Experiece in digital products and channels

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Description

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.

The Talent Management Specialist assists in the implementation and execution of talent management activities that are strategically linked to the organization’s mission and strategy and aimed to assess, develop and manage the organization’s talent pool. The role also track progress on development and retention initiatives and supports the evaluation of the effectiveness of the talent strategies.

KEY AREAS OF RESPONSIBILITY

• Participates in the design, development, implementation and execution of talent management programs and initiatives that drive desired (leadership) behavior, increase employee engagement and mobility and accelerate performance to deliver business results.
• Prepares and maintains a variety of written documentation, to include policies and procedures, reports and presentations, training or job aids and develops and/or conducts training on talent related topics and systems.
• Supports the talent review process including coordination of calibration sessions, assistance with creation and tracking progress of development plans and maintaining talent profiles.
• Works closely with Talent Development, HR Business Partner and line management to support the execution of follow up initiatives, coming from the yearly talent processes like the Talent Review process.
• Assists in measuring and assessing the impact of all Talent Management processes – provides talent analytics.

 Qualifications

• Bachelor’s degree in Human resource or social sciences or related field
• Relevant Professional qualification in Human Resources
• 3+ years’ experience working in a similar role
• Experience working in the financial industry will be an added advantage
• Excellent interpersonal and communication skills (verbal and written); the ability to interact and collaborate effectively with people of diverse cultural and professional backgrounds.
• Strong organizational & planning skills with keen attention to detail: ability to handle multiple tasks and details efficiently while meeting deadlines.
• Ability to work independently, with minimal supervision,