Jobs at Flexi-Personnel

JOB PURPOSE & SUMMARY

We are one of the leading Human Resource Companies in Africa providing talent solutions across the region with diverse experience working with cross-cultural teams and organizations. We are looking for a HR Consultant to join our great team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Develop the HR manuals/policies for clients in collaboration with your HR supervisor on a need basis.
• Develop/revise JDs, employee contracts and Induction programs for client companies.
• Develop and revise performance management systems for clients.
• Handle talent acquisition processes while upselling psychometric tests.
• Conduct Salary surveys for clients as per the agreed company standards.
• Conduct Job Evaluations and have capability to implement at least two JE methods.
• Perform HR Audits for clients to ascertain legal exposure and identify compliance gaps with current Employee and labour legislation.
• Conduct Training Needs Analysis and Develop relevant training and skills schedule for clients as and when required.
• Perform Change management assignments.
• Develop Labour law and Industrial Relations policies for clients as and when needed.
• Set up HR Departments for clients as per the company guidelines.
• Take lead in supporting HR automation projects by developing standard operation procedures for the HR Modules of Recruitment, Employee Data, Performance management, Benefits etc.
• Conduct Disciplinary hearing sessions within the law while adhering to the required standards.
• Manage labour within the employment law to mitigate legal exposure.
• Conduct Training Needs Analysis and Develop relevant training and skills schedule.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Minimum 4-6 years’ experience in Human Resource at a Senior Level.
• Must hold a bachelor’s degree in human resource management.
• Holds a Higher Diploma in Human Resource or CHRP
• Must be an active member of IHRM in good standing.

COMPETENCY AND TECHNICAL SKILLS

• Excellent communication (oral/writing) and presentation skills
• Excellent analytical skills.
• Ability to manage time wisely.
• Attention to details.
• Good negotiation and ability to think critically.
• People management skills
• Awareness and understanding of the wider business, economic, market environment and regulatory framework.
• Willingness to take on responsibilities and challenges.
• Honesty and integrity.

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JOB PURPOSE & SUMMARY

As an Account Manager, you will be responsible for driving business growth through existing portfolio and acquiring new clients. You will also be tasked with managing key accounts, maintaining a long-term relationship with clients, and maximizing sustainable and profitable growth in phase with regional strategies. Deliver against seasonal and yearly targets getting orders on time and managing the process with customers.

KEY RESPONSIBILITIES AND DUTIES

• Maintain relationships with the existing  business and acquire new customers.
• Establish productive, professional relationships with key personnel in assigned Accounts.
• Communicating with clients to ensure that all of their needs are understood and addressed.
• Collaborating with various internal departments to ensure that they fulfill all customer requests.
• Coordinate the internal resources, including support, service, and management resources, to meet account      performance objectives and customers’ expectations.
• Resolving complaints and keeping track of all processes that pertain to the client’s desires.
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the      customer experience.
• Ensure account order process is observed and orders are sent and received on time.
• Maintain and develop knowledge of the Company’s value proposition, vendor, and third-party partners.
• Maintain appropriate vendor certifications and accreditation in line with vendor programs.
• Maintain knowledge of vendors' pricing and channel support tools
• Adhere to company policies and procedures.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in business administration, marketing, sales, or related field
• Professional training in sales and marketing, project management and vendor certification will be added advantage.
• 3+ years of sales management experience with a demonstrated record of success in IT industry

COMPETENCY AND TECHNICAL SKILLS

• An aptitude for understanding how technology products and solutions solve business problems as well as the competitive landscape.
• Experience working with CRM software.
• Understanding of sales performance metrics
• Client relations
• Strong communication, presentation, and negotiation skills
• Autonomy and proactivity, require limited supervision.
• Ability to work effectively in a highly dynamic environment with a proactive attitude.
• Strong attention to detail with an analytical mind and outstanding problem-solving skills.

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Duties and Responsibilities.

• Acquisition: Accelerating driver growth in Kenya is top priority. The role will focus on scaling driver partners channels but can also include demand activities.
• Managing Relationships. The position would require you to strategically build and grow relationships with our Hero Centres, brand ambassadors and other channel partners to grow the supply base and any other duties allocated.
• Support: Be the primary point of contact for the stakeholders within the supply ecosystem and provide necessary support and within the designated time-period.
• Communication: First point of information flow to all channels that bring in drivers in the Country.
• Analytics: Gathering information and drawing inferences and formulating strategies geared towards. This includes sharing daily, weekly, monthly reports as required.
• Expansion: Assisting with the business expansion into new cities, being on the ground to set up operations and grow the driver base.
• Recruitment and retention of Heroes and Hero Centres whose key measure will be the number of drivers onboarded.
• Develop relationships with individuals, organizations, and businesses to grow our supply of partner-drivers.
• Understand what our driver’s want, and work on incentivizing these drivers through partnerships.
• Execute and lead on-ground activations aimed at increasing our driver base.
• Work on developing SMART incentive models for the specific Hero Centres.
• Resolving issues that arise and keeping channel partners motivated.

Qualifications and Experience.

• Bachelor’s degree, preferably in a Business Management related field.
• 3 years of experience in operations, project management, or key account management.
• Good understanding of on ground execution via different channels, including but not limited to brand ambassadors and channel partners.
• Demonstrated ability to prioritize, contribute under pressure and meet tight deadlines.
• Highly organized, creative and a great project manager.
• Team player/leader who is passionate about their work and can effortlessly switch back and forth between planning & execution.

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Key Responsibilities:

• Design a Chart of Accounts both the chart by type and cost centre dimensions.
• Standard Cost Budget and Standard Cost Recovery set ups.
• Month End Reporting Templates Design.
• Schedule of Authorities (SoA) Matrix Design.
• Controls Procedures Design and Documentation for General Ledger and selected sub-ledger operations in NAV.
• Design and documentation of centralized Master Data Files processes and controls – including price, customer, item, etc.
• Reporting Efficiency Optimization towards achieving timely reporting across a region of 10 countries.
• Shared Transaction Centre Design and Implementation to achieve economies of scale.
• Creating the project Gantt chart and updating progress against milestones.
• Reporting to client management regarding project management issues- daily, weekly, and monthly reports as necessary.
• Regularly reporting and consulting with the Managing Consultant on all aspects technical and managerial regarding the transformation project.
• Creating and operating a collaboration structure and process for inputs and outputs from non-Finance departments.
• Review and set up authorization processes around pricing decision making.

Minimum Requirements:

Education, Knowledge, And Experience

• Graduate in Finance and/or Accounting, or similar relevant field.
• Qualified CPA or equivalent in good standing with the relevant professional body e.g., ICPAK.
• At least 10 years relevant experience in Finance and Accounting area, or closely related areas in (a) reputable organization(s).
• An MBA or similar post graduate qualification relevant to the areas of operation in this job scope will be an added advantage.
• Working knowledge of Microsoft Dynamics (NAV) is a MUST.
• Strong understanding of end-to-end accounting and reporting processes.