About the Opportunity
The Regional MEL Director will report directly to the Chief Program Officer for a highly strategic role in measuring and analyzing the impact of our programs, processes, and generating insight for growth. There are currently 17 MEL staff, including research, data, MEL managers and other impact professionals who work in concert with programs, business heads, and the IT team to collect, analyze, and share learnings with both internal and external stakeholders. We are seeking a deeply curious and impact-driven evaluation leader with proven experience implementing robust studies in East Africa, developing large teams, and communicating insights effectively to a variety of stakeholders. The MEL Director will lead all MEL functions in the organization and be an important member of organizational leadership. With dedicated staff and consultants across all of our countries of operation, the MEL team is to both prove and improve program impact, helping leaders make data-driven decisions.
Responsibilities
MEL Strategy and Systems (30% time)
- Develop and implement comprehensive ME&L strategies, ensuring that annual evaluation studies take place in all program countries to measure and learn about Inkomoko’s impact on entrepreneurs and their communities
- Build on Inkomoko’s MEL data collection and analysis approaches, leveraging both technology and community partners to ensure accuracy and insights.
- Ensure accurate, real-time data is available for internal decision making and external reporting.
- Solicit, hire, and supervise external evaluation teams and third party-researchers
- Lead research partnerships with university partners and others
- Work with the IT colleagues to ensure the internal resources are “speaking” to one another for a single-source-of-truth in data management.
- Ensure data systems are easily accessible, visualized, and ready for consumption, and that all data collection and storage protocols and policies are ethical and compliant for working across geographies with vulnerable populations
Learning and Partnerships (40% time)
- Engage with donors and investors to ensure that Inkomoko MEL outputs are responsive and advancing of the relationships.
- Represent Inkomoko MEL to leaders internally and externally.
- Develop and test hypothesis about our theory of change in new programs/locations
- Continue to deepen Inkomoko's evidence base through research, sharing it with a wider network in contribution to thought leadership and understanding of what works.
- Identify research questions to answer and ensure research is participatory and responsive to communities
- Report to senior leadership, Board, and Directors on learnings to guide strategy and implement results that maximize impact.
- Prepare reports to funders, government, and other external stakeholders, providing relevant information for creating knowledge in the larger community
- Partner with the Communications team to highlight trends, ensuring that communications accurately represent learnings
Administration and Management (30% time)
- Serve as an important member of the senior leadership team, providing high-level insights and data to inform the organization’s growth plans and strategies,
- Direct the M&E staff team to regularly build their skills and strategies to meet global standards of M&EL and excellent performance management.
- Set and manage a regional ME&L budget, seeking value for money
- Participate as an active contributor to company-wide initiatives and leadership
Minimum Qualifications
This Director will be a seasoned leader who is deeply analytical and strategic. We are seeking candidates with 10+ years work experience in the evaluation field, in an African context, and preferably with experience in livelihoods, entrepreneurship or humanitarian interventions. Successful candidates will demonstrate:
- Proven track record of leadership, including significant roles in team development and growth across geographies
- Experience leading MEL strategies for complex or multi-country programs
- 7+ years experience in a quantitative field (economics, statistics, etc) with significant training in quantitative methods.
- Technical skills to analyze data (STATA, R, etc)
- Experience leading in a multicultural workplace in East Africa, where justice, equity, and inclusion are core in our workplace
- Masters degree or higher in statistics, economics, math or other similar discipline.
What You'll Get
This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:
- Incredible company culture, including deep commitment to justice, equity, and inclusion.
- Opportunity to work with a talented team across East Africa
- Competitive salary, and potential KPI-based bonus
- Flexible work environment (3 days a week from office)
- Significant benefits, including fully paid health insurance for self and family, staff savings program, parental leave, sabbatical program, and more.
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About the Opportunity
- This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
- Inkomoko seeks highly talented and experienced Business Development Advisors to coordinate and work directly with our entrepreneur clients in Nairobi.
- The position holder will be based in Nairobi and will report to the Business Development Manager. Specifically, the positions responsibilities include:
Responsibilities
Business Development Support & Client Relationship Management (50% of time)
- Recruit idea-stage and existing micro and small businesses for the Inkomoko program
- Conduct business assessments to identify entrepreneurs' needs and market opportunities
- Intake process of program entrepreneurs and conducting monthly site visits to assess business need and opportunities
- Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
- Advise entrepreneurs on financing and investment opportunities/challenges;
- Help entrepreneurs prepare for financing or investment opportunities (Investment and equity financing). Conduct ongoing site visits to provide real-time coaching to the Business Associates (BA) and clients on existing business challenges and opportunities
- Connect clients to other Inkomoko services, including access to finance, advocacy and market linkages.
- Keep up-to-date the clients’ business information in an accurate manner using the applicable project management tools.
- Manage the schedule and delivery of services throughout entrepreneur engagements;
- Regularly track and report on the progress of entrepreneur work and deliverables;
- Assist investment colleagues with investment applications, due diligence, and any other investment processes.
Training (30% time)
- Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
- Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
- Identify and enroll entrepreneurs to join INKOMOKO program
- Deploy a wide variety of training methods both in person and digital - iterating as needed
- Coordinate with the training team/BAs in organizing training logistics, field activities such as focus group activities, refresher training and training supplies ensuring all are within budget.
- Provide the training using Inkomoko training materials in Kiswahili, English & any additional language as required within the area of operation
- Draft training reports and update the online reports;
- Mobilize and follow up on entrepreneurs to ensure high attendance;
- Coordinate with the Senior trainer andTraining Support Associate for smooth logistics;
- Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
- Location activities coordination and administration (20% time)
- Develop a good relationship with all partners and local authorities in and near their work location
- Represent Inkomoko in all relevant location events and other partner stakeholder activities as guided
- Assist other Inkomoko staff with all location mobilizations & sensitizations
- Assist the MEL Department with surveys and data collection
- Support and coordinate with the MEL, training and admin teams on location activities
- Assist the Inkomoko Investment team to follow up with clients’ loan repayments
Communication & reporting (10%)
- Provide weekly and monthly program reports on time to the supervisors
- Communicate program details to host & refugee clients, as requested by Inkomoko
- Communicate to Inkomoko leadership about any gaps/challenge faced by clients during program implementation
- Represent Inkomoko as an ambassador, outreach to existing structures in the communities
- Perform any other duties as assigned
Minimum Qualifications
We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, resilience, a sense of humor, and imagination.
The ideal candidate will fulfill the following requirements:
- Bachelor’s Degree in Business Administration/Management or related field
- 3+ years of work experience in business development services or applicable field
- Experience in relationship management skills, business planning, and coaching
- Excellent computer skills, especially with MS Excel and Word
- Good written and oral communications skills
- Good presentation and training skills
- Shows perseverance, personal integrity, and critical thinking skills
- Show personal drive, initiative, and learning agility
- Must speak fluent English & Swahili; knowledge of other local languages is an added advantage
- Must be able to legally work in Kenya
What You'll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential KPI-based bonus
- Incredible company culture, including deep investment in your learning and growth
- Diverse colleagues and policies that show our commitment to equity and inclusion
- Talented, passionate, and committed team colleagues across the region
- Ability to make a significant social impact on your community
- Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
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