Jobs at Jalaram Medical Services

General Practitioner – Job Vacancy
Role Overview

• RKJMS is seeking a highly skilled and compassionate General Practitioner (GP) to join our dynamic team on a full-time basis in Nairobi. The successful candidate will deliver comprehensive clinical care services, managing a wide spectrum of acute and chronic medical conditions in the GP setting while providing patient-centered care. This role emphasizes excellence in clinical practice, patient education, and continuous quality improvement. The ideal candidate will be committed to advancing the health of our diverse community, upholding rigorous standards in clinical care and data protection, and contributing to the professional growth of our team.

Key Responsibilities
Clinical Care & Patient Management

• Comprehensive Consultations: Conduct thorough patient consultations, including detailed history-taking and clinical examinations, to diagnose and manage a broad range of conditions.
• Disease Management: Diagnose and treat acute illnesses and chronic conditions such as hypertension, diabetes, respiratory infections, and other common medical conditions, ensuring timely intervention and effective management.
• Preventive Health: Provide preventive care services including routine health screenings, immunizations, lifestyle counseling, and health education to promote community well-being.
• Continuity of Care: Develop and implement personalized care plans and follow-up strategies that ensure continuity and quality of care for patients across all age groups.

Procedures & Interventions

• Diagnostic Procedures: Perform and interpret basic diagnostic tests and procedures routinely encountered in a primary care setting.
• Minor Interventions: Conduct minor surgical and therapeutic procedures as necessary, ensuring safe and effective patient care.
• Referral Coordination: Assess when to refer patients to specialized care and coordinate with medical specialists at RKJMS and when indicated, partner institutions to optimize patient outcomes.

Training & Professional Development

• Continuous Education: Actively participate in Continuous Medical Education (CME) programs, workshops, and seminars to keep abreast of the latest clinical practices.
• Quality Improvement: Engage in clinical audits and quality improvement initiatives to enhance service delivery and patient safety.
• Community Health Projects: Contribute to community outreach programs, including medical camps, designed to improve local health outcomes.

Client Experience & Data Protection

• Patient-Centered Care: Ensure an exceptional patient experience by delivering empathetic, respectful, and culturally sensitive care at every interaction.
• Data Security: Rigorously maintain patient confidentiality and data protection in compliance with hospital policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws.

Compliance & Ethical Standards

• Professional Practice: Maintain meticulous and accurate patient records, adhere strictly to clinical guidelines, and uphold the highest standards of professional ethics.
• Regulatory Adherence: Comply with all legal, ethical, and regulatory requirements, including those of the Kenya Medical and Dental Council.
• Safety and Quality: Champion patient safety and advocate for best practices in clinical care and risk management across the facility.

Job Requirements
Education & Professional Qualifications

• Medical Degree: Bachelor of Medicine and Bachelor of Surgery (MBChB) from a recognized institution.
• Licensure: Valid medical license and registration with the Kenya Medical and Dental Council.
• Additional Training: Certifications in ATLS, BLS and ACLS are mandatory.

Work Experience

• Clinical Experience: At least three (3) years post internship experience in the general practice, accident and emergency or ICU setting, managing a diverse patient population.
• Team Collaboration: Proven ability to work collaboratively within a multidisciplinary team and contribute to a supportive work environment.
• Skills & Competencies
• Clinical Expertise: Excellent diagnostic, clinical, and management skills in general medicine.
• Communication: Superior interpersonal and communication skills, ensuring clear, empathetic, and effective patient interactions.
• Technological Proficiency: Proficient in computer applications and modern medical IT systems for efficient record keeping and communication.
• Professionalism: A strong commitment to continuous professional development, ethical practice, and excellence in patient care.

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Role Overview

• RKJMS is seeking a highly skilled and experienced Consultant Gastroenterologist to join our team on a full-time basis. The successful candidate will play a pivotal role in diagnosing and managing a broad range of gastrointestinal disorders, performing diagnostic and therapeutic endoscopic procedures, and collaborating within a multidisciplinary team to deliver exceptional patient care. In addition to clinical responsibilities, this role involves mentoring junior staff, engaging in clinical research, and contributing to ongoing professional development initiatives.

Key Responsibilities
Clinical Care & Patient Management

• Conduct comprehensive patient consultations to assess symptoms, review medical histories, and determine diagnostic requirements.
• Diagnose and manage gastrointestinal disorders including Crohn’s disease, ulcerative colitis, irritable bowel syndrome, and other digestive conditions.
• Prescribe and oversee diagnostic tests (blood tests, stool analysis, imaging studies) to support clinical decision-making.
• Perform and interpret investigative endoscopic procedures (colonoscopy, sigmoidoscopy, upper endoscopy, ERCP).
• Develop individualized treatment plans incorporating medication management, dietary guidance, and, when necessary, surgical referrals.
• Provide long-term care and support for patients with chronic gastrointestinal conditions.

Procedures & Interventions

• Execute therapeutic endoscopic interventions with precision and care.
• Assist in or supervise gastrointestinal-related surgical procedures as required.
• Collaborate effectively with dietitians, radiologists, surgeons, and other healthcare professionals to optimize patient outcomes.

Research, Training & Professional Development

• Actively participate in Continuous Medical Education (CME) activities, including conferences and workshops.
• Mentor and supervise medical officers, nurses, endoscopy staff, and other clinical staff to foster a culture of excellence.
• Conduct clinical research and contribute to medical literature on gastrointestinal diseases and treatment innovations.
• Engage in quality improvement initiatives within the gastroenterology department.

Client Experience & Data Protection

• Ensure a superior patient and client experience by delivering compassionate, patient-centered care and clear communication throughout the treatment process.
• Uphold best practices in data protection by maintaining the confidentiality and security of patient records, in strict compliance with hospital policies, the Kenya
• Medical and Dental Council regulations, and applicable data protection laws.
• Engage with patients to provide them with detailed information on their treatment plans while safeguarding their personal and medical data.

Compliance & Ethical Standards

• Maintain meticulous and confidential patient records in line with all medical regulations.
• Adhere strictly to hospital policies, the Kenya Medical and Dental Council regulations, and ethical guidelines.
• Promote best practices in patient safety and the delivery of high-quality care.

Job Requirements
Education & Professional Qualifications

• Medical degree (MBChB or equivalent) from a recognized institution.
• Master’s degree in Internal Medicine
• Fellowship in Gastroenterology from a recognized Centre or institution.
• Valid medical license and registration with the Kenya Medical and Dental Council.
• Specialist Recognition by KMPDC as a gastroenterolgist

Work Experience

• A minimum of 2 years post-fellowship experience in a high-volume gastroenterology/endoscopy unit.
• Demonstrated expertise in performing both diagnostic and therapeutic endoscopic procedures.
• Experience in training and mentoring medical personnel is highly desirable.

Skills & Competencies

• Excellent Endoscopic Skills including in ERCP
• Excellent diagnostic and analytical skills specific to gastroenterology.
• Strong communication and interpersonal skills, with a commitment to patientcentered care.
• Ability to thrive in a multidisciplinary healthcare setting.
• Proficiency in medical record-keeping and IT systems.

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Role overview

• RKJMS is seeking to hire a highly skilled and proactive Client Relations Officer (CRO) on a full-time basis. The CRO will play a key role in enhancing client experience, managing client engagement and feedback, and strengthening the RKJMS brand across multiple platforms. This role requires close collaboration with internal teams to ensure a seamless and positive client journey while proactively engaging clients through various communication channels to provide information, gather feedback, and address concerns or complaints effectively.

Key Responsibilities
Client Engagement & Experience Management

• Serve as the primary point of contact for clients, ensuring a seamless and positive experience at RKJMS.
• Develop and implement client engagement strategies to enhance satisfaction and retention.
• Act as a liaison between clients and internal teams to ensure prompt resolution of concerns and service improvements.
• Conduct regular client satisfaction surveys and analyze feedback to identify areas for improvement.

Client Feedback & Complaint Resolution

• Establish and manage effective feedback channels, including in-person, phone, email, and social media.
• Address client inquiries, concerns, and complaints professionally and promptly, ensuring resolution within set timelines.
• Maintain a record of client feedback and escalate unresolved issues to the appropriate departments for action.
• Monitor trends in client complaints,prepare a monthly report and recommend solutions to prevent recurring issues.

Reporting & Performance Analysis

• Prepare and present reports on client feedback, engagement initiatives, and public relations activities.
• Analyze key performance metrics related to client satisfaction and brand perception.
• Provide recommendations to senior management based on data-driven insights.

Job Requirements:
Education & Professional Background

• Bachelor’s degree in public relations, Communications or a related field.Certification in Customer Relations, Public Relations, or Stakeholder

Engagement.
Work Experience

• Minimum of 5 years of experience in client relations, public relations
• Proven track record of handling client engagement, complaint resolution, and brand management.

Skills & Competencies

• Strong communication skills – both verbal and written, with the ability to interact professionally with clients, staff and other stakeholders.
• Customer service excellence – ability to enhance client experience and satisfaction.
• Problem-solving & conflict resolution – capable of handling client complaints effectively and ensuring prompt resolution.
• Public relations & brand management – ability to develop and implement publicity strategies, handle social media interaction and enhance theorganization's image.
• Stakeholder engagement – experience in building relationships with external partners and the general public.
• Social media & digital communication – familiarity with managing online engagement, content creation, and reputation monitoring.
• Crisis management – ability to handle public relations challenges and develop appropriate response strategies.
• Analytical & reporting skills – ability to assess client feedback, track key performance indicators, and provide actionable recommendations.
• Teamwork & collaboration – strong interpersonal skills to work effectively with internal departments and external partners.

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Role Overview

• RKJMS is seeking to hire a highly skilled and experienced Consultant ENT Surgeon on a full-time basis. The successful candidate will provide comprehensive, specialized care in the diagnosis and surgical management of ear, nose, and throat conditions.
• This role encompasses managing a wide range of ENT disorders, performing diagnostic and therapeutic procedures, including theatre procedures and ensuring an exceptional patient experience. In addition to clinical responsibilities, the candidate will mentor junior staff, engage in quality improvement initiatives, and contribute to continuous  professional development.

Key Responsibilities
Clinical Care & Patient Management

• Conduct comprehensive patient consultations to assess ENT-related symptoms, review medical histories, and determine diagnostic requirements.
• Diagnose and manage a wide spectrum of ENT disorders including chronic otitis media, sinusitis, tonsillitis, laryngeal disorders, and head and neck pathologies.
• Develop individualized treatment plans that may include medication management, lifestyle modifications, and surgical interventions.
• Provide long-term management and follow-up care for patients with chronic ENT conditions.
• Act as a referral point for general practitioners in ENT matters.
• Integrate psycho-social support into patient care, addressing both physical and emotional aspects of ENT disorders.

Procedures & Interventions

• Perform specialized diagnostic ENT procedures.
• Oversee and collaborate with the audiology department
• Execute a variety of surgical procedures, including tonsillectomies, adenoidectomies, myringotomies, sinus surgeries, and head and neck oncological surgeries.
• Oversee and conduct minor procedures and emergency interventions in the ENT department as required.
• Collaborate effectively with anesthesiologists, radiologists, pathologists, and other healthcare professionals to optimize patient outcomes.

Training & Professional Development

• Actively participate in Continuous Medical Education (CME) activities, including conferences, workshops, and seminars.
• Mentor and supervise medical officers, nurses, audiologists, and other clinical staff to foster a culture of excellence.
• Contribute to advancements in otolaryngology and surgical practices.
• Implement and participate in quality improvement initiatives within the ENTdepartment.

Client Experience & Data Protection

• Ensure an outstanding patient and client experience by delivering compassionate, patient-centered care and clear, empathetic communication throughout the treatment process.
• Uphold the highest standards in data protection by maintaining the confidentiality and security of patient records in compliance with hospital policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws.

Compliance & Ethical Standards

• Maintain meticulous and confidential patient records in accordance with all medical and legal regulations.
• Strictly adhere to hospital policies, ethical guidelines, and regulatory requirements as stipulated by the Kenya Medical and Dental Council.
• Promote best practices in patient safety and the delivery of high-quality care.

Job Requirements
Education & Professional Qualifications

• Bachelor of Medicine and Bachelor of Surgery (MBChB) from a recognized institution.
• Master’s degree in ENT Surgery or equivalent surgical specialization in ENT from a recognized institution.
• Registered as a Medical/Specialist Practitioner with the Medical Practitioners and Dentists Council.
• Certificate of Registration and a valid practicing license from the Medical
• Practitioners and Dentists Council.
• Possession of a Recognition Certificate as a Specialist by the Kenya Medical
• Practitioners’ and Dentists’ Council.

Work Experience

• At least one year of post-specialization experience in a busy ENT surgical unit is required.
• Demonstrated expertise in performing both diagnostic and surgical procedures related to ENT conditions.
• Experience in training and mentoring medical personnel is highly desirable.

Skills & Competencies

• Excellent diagnostic and analytical skills specific to otolaryngology.
• Superior interpersonal and communication skills with the ability to work in a multi-ethnic environment and respect diversity.
• Proficiency in computer applications and modern medical IT systems.
• Strong commitment to patient-centered care and clinical excellence, adhering to constitutional values and professional ethical standards.
• Ability to work effectively in a multidisciplinary healthcare setting.
• Must satisfy the requirements of Chapter Six of the Constitution.

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Role Overview

• RKJMS is seeking to hire a highly skilled and experienced Consultant Dermatologist on a full-time basis. The successful candidate will provide comprehensive, specialized care in the diagnosis and treatment of dermatological conditions. This role encompasses managing a broad spectrum of skin diseases, performing both diagnostic and therapeutic procedures, and ensuring an exceptional patient experience. In addition to clinical responsibilities, the candidate will mentor junior staff, participate in research and quality improvement initiatives, and contribute to continuous professional development.

Key Responsibilities
Clinical Care & Patient Management

• Undertake comprehensive patient consultations to assess skin-related symptoms, review medical histories, and determine diagnostic needs.
• Diagnose and treat a range of dermatological conditions including eczema, psoriasis, acne, skin cancers, and other complex skin disorders.
• Develop individualized treatment plans that may include medication management, lifestyle modifications, and referrals for surgical interventions when necessary.
• Provide long-term management and follow-up care for patients with chronic dermatological conditions.
• Integrate psycho-social interventions into patient care to address the emotional and psychological aspects associated with skin disorders.

Procedures & Interventions

• Perform specialized dermatologic procedures such as skin biopsies, excisions, and cosmetic interventions.
• Laser treatment is an added advantage
• Oversee and conduct minor surgical procedures and cosmetic dermatology services as required.
• Collaborate effectively with surgeons, pathologists, radiologists, and other healthcare professionals to optimize patient outcomes.

Research, Training & Professional Development

• Actively participate in Continuous Medical Education (CME) activities, conferences, and workshops.
• Mentor and supervise junior medical officers, dermatology fellows, and clinical staff to foster a culture of excellence.
• Contribute to advancements in dermatological science and practice.
• Implement and participate in quality improvement initiatives within the dermatology department.

Client Experience & Data Protection

• Ensure an outstanding patient and client experience by delivering compassionate, patient-centered care and clear, empathetic communication throughout the treatment process.
• Uphold the highest standards in data protection by maintaining the confidentiality and security of patient records in compliance with hospital policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws.

Compliance & Ethical Standards

• Maintain meticulous and confidential patient records in accordance with all medical and legal regulations.
• Strictly adhere to hospital policies, ethical guidelines, and the regulatory requirements set by the Kenya Medical and Dental Council.
• Promote best practices in patient safety and the delivery of high-quality care.

Job Requirements
Education & Professional Qualifications

• Kenyan citizenship is required.
• Bachelor of Medicine and Bachelor of Surgery (MBChB) from a recognized institution.
• Master’s degree in Dermatology from a recognized institution.
• Registered as a Medical/Specialist Practitioner with the Medical Practitioners and Dentists Council.
• Certificate of Registration and a valid practicing license from the Medical Practitioners and Dentists Council.
• Possession of a Recognition Certificate as a Specialist by the Kenya Medical Practitioners’ and Dentists’ Council.

Work Experience
At least one year of post-specialization experience in a busy dermatology unit.
Demonstrated expertise in performing both diagnostic and therapeutic
dermatologic procedures.
Experience in training and mentoring medical personnel is highly desirable.
Skills & Competencies

• Strong diagnostic and analytical skills specific to dermatology.
• Excellent interpersonal and communication skills, with sensitivity to work in a multi-ethnic environment and respect for diversity.
• Proficiency in computer applications and modern medical IT systems.
• Commitment to patient-centered care and clinical excellence, with adherence to the constitutional values outlined in Articles 10 and 232.
• Ability to work effectively in a multidisciplinary healthcare setting.
• Must satisfy the requirements of Chapter Six of the Constitution.

Duties and Responsibilities

• Undertake general diagnosis, care, treatment, and rehabilitation of patients with dermatological conditions.
• Deliver specialized clinical care, including the provision of psycho-social interventions.
• Provide clinical services through training, consultation, and performing surgeries across various health facilities.
• Carry out forensic and medico-legal services as required.
• Coordinate disease surveillance, prevention, and control within the dermatology department.
• Lead health education and promotion initiatives and implement health projects and programs.
• Maintain up-to-date health information systems and monitor the provision of health treatment and care.
• Undertake health research, analyze medical reports, and perform any other lawful duties as assigned.

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• The Pathologist will oversee diagnostic laboratory operations, interpret complex tissue, blood, and fluid samples, and provide accurate, timely reports to support clinical decision-making. Responsibilities include collaborating with clinicians, ensuring quality control, and contributing to the development of advanced diagnostic protocols.

Essential Job Duties:

• Analyze medical specimens including tissue, blood, and bodily fluids to identify disease and abnormalities.
• Interpret laboratory results and deliver precise diagnostic reports to support clinical decisions.
• Collaborate with physicians and healthcare teams to guide patient treatment strategies. Uphold rigorous quality control standards and ensure compliance with medical diagnostic protocols.
• Contribute to the development of advanced testing procedures and continuous lab improvement.
• Maintain accurate documentation while adhering to ethical and confidentiality standards

Education and Professional Qualifications

• M.med from a recognized university,
• Candidate must be having a minimum of 3 years experience with a valid KMPDC practice license.

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• The successful candidate will be responsible for diagnosing, managing, and treating patients with hearing, balance, and related disorders. This role involves conducting comprehensive audiological assessments, fitting and programming hearing aids and other assistive devices, and collaborating closely with our ENT specialists to provide integrated patient care.

Key Requirements:
Experience:

• Minimum 4 years of clinical experience in a hospital or specialized audiology center.

Skills & Procedures:

• Proficiency in a full range of audiological diagnostics, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions (OAEs). Demonstrated expertise in fitting, programming, and verifying a wide range of hearing aids.
• Experience with Auditory Brainstem Response (ABR) testing and vestibular assessments is highly desirable.

Qualifications:

• Degree in Audiology Advanced is an added advantage.

General Skills

• Excellent patient counseling and communication skills, with a strong ability to work within a multidisciplinary team.

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• The successful candidate will be responsible for evaluating, diagnosing, and treating diverse medical conditions through clinical assessments, diagnostic testing, and personalized care plans. Collaborating with healthcare teams to deliver patient-centered care and promote preventive health.

Key Requirements:
Experience:

• Minimum 4 years of clinical practice in a hospital or specialized medical facility.

Skills & Procedures:

• Proficiency in conducting comprehensive patient assessments, including history taking, physical examinations, and diagnostic evaluations.
• Demonstrated ability to develop and implement treatment plans for both acute and chronic conditions. Experience in prescribing and managing medications, interpreting diagnostic tests (e.g., laboratory, imaging), and coordinating referrals to specialists where necessary. Skills in emergency response and management of critical care situations are highly desirable.

Qualifications:

• Bachelor of Medicine and Bachelor of Surgery (MBChB/MBBS) or equivalent degree.
• Postgraduate training, residency, or specialization in a relevant medical field is an added advantage.

General Skills

• Strong clinical judgment, excellent communication and patient counseling abilities, and proven capacity to work effectively within a multidisciplinary healthcare team.

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• The successful candidate Responsible for planning and delivering physiotherapy for patients with movement and functional challenges. Involves physical assessments, tailored rehab programs, and evidence-based techniques like manual therapy and electrotherapy. Collaborates with healthcare teams to provide holistic care and educate patients on recovery and long-term wellness

Key Requirements:
Experience:

• Minimum 4 years of clinical physiotherapy practice in a hospital, rehabilitation center, or specialized physiotherapy clinic.

Skills & Procedures:

• Proficiency in conducting comprehensive physiotherapy assessments, including musculoskeletal, neurological, and cardiopulmonary evaluations.
• Demonstrated expertise in developing and implementing individualized treatment and rehabilitation programs.
• Hands-on experience with manual therapy techniques, therapeutic exercise prescription, electrotherapy, and other evidence-based physiotherapy interventions.

Experience in post-operative rehabilitation, pain management, and sports injury rehabilitation is highly desirable. Qualifications:

• Diploma / Bachelor's degree in Physiotherapy from a recognized institution.
• Advanced training or certification in specialized areas (e.g., orthopedics, neurology, sports physiotherapy, or manual therapy) is an added advantage.

General Skills

• Strong interpersonal and communication skills, excellent patient education and counseling abilities, and proven capacity to work collaboratively within a multidisciplinary healthcare team.