Jobs at Norwegian Refugee Council

• The Regional Sudan Crisis Adviser is responsible for providing advice and guidance to the Country Directors and/or Head of Programmes and for managing designated regional and multi-country projects in ensuring that optimal programme strategies, structures, systems and resources are in place. The postholder will focus on the country offices linked with the Sudan response (Sudan) and hosting Sudanese refugees (South Sudan, Chad, Egypt, Uganda, Ethiopia, Libya) and will provide a range of advisory support and coordination in relation to programme syndergies, business development, strategy development and change efforts at CO level, as well as relevant programme quality. 

Generic Responsibilities:

• Coordinate prioritised support, advice and guidance to relevant country offices in relation to programme development and to strategic planning in country programmes with a particular focus on coherence and complementarity between country and regional Sudan response initiatives.
• Identify and recommend programmatic approaches that strengthen complementarity between country responses, including cross-border initiatives where relevant
• Support the development, review, and alignment of country response strategies to ensure regional coherence, complementarity, and added value.
• Identify potential new business development opportunities, specific to the regional Sudan crisis in line with NRC strategic and programmatic priorities. If delegated by the RHoP, identify, develop and maintain relationships with designated stakeholders (e.g. donors, UN agencies, NGOs and private sectors) related to programme and business development.
• Responsible to stay updated on the specific countries and/or themes related to the regional Sudan Crisis, and support facilitation of induction training and targeted technical briefings for relevant CO programme staff.   
• Where applicable, liaise and work collaboratively with colleagues in relevant global functions and departments (such as Partnership and Policy, Field Operations, Private Fundraising etc) to ensure provision of information and support to COs. 
• Support CO programme evaluations in collaboration with global MEAL.
• Support prioritisation of evidence gathering in collaboration with colleagues at country and regional team as input to business development and fundraising efforts, ensuring consistency across countries related with the Sudan response. 
• Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the functions policies and procedures 

Specific responsibilities: 

• Manage NRC’s regional and multi-country projects related to the Sudan crisis, acting as the primary regional focal point for these grants. This includes overall responsibility for coordination, planning, implementation, monitoring, reporting and close-out across all phases of the Project Management Cycle in close collaboration with the ESA Grants Manager.
• Coordinate with participating country offices to ensure timely delivery of activities, milestones and donor deliverables, including consolidation of inputs, follow-up on implementation progress and resolution of operational or programmatic bottlenecks. Promote integrated and protection-sensitive approaches, ensuring inclusion, gender, and conflict sensitivity are embedded across responses and Support Country Offices to adapt programming to evolving displacement dynamics.
• Ensure high-quality donor reporting for regional Sudan projects, including narrative and financial coordination, consistency of messaging across countries, and compliance with donor requirements in close collaboration with Grants Management, finance and MEAL colleagues.
• Lead or support project modification processes for regional Sudan grants, including development of justifications, revised budgets, logframes and coordination with donors and internal stakeholders as required.
• Support the identification and development of funding opportunities linked to the Sudan crisis, including regional and multi-country funding mechanisms.
• Provide technical input to concept notes and proposals, ensuring strong regional narratives, evidence-based targeting, and donor alignment.
• Support in updating and reporting on the Regional Sudan Response Plan, ensuring quality control of documents and recommend sign off by the Regional Directors, in collaboration with Regional Heads of Programme and the Regional Heads of Operational Support. 
• Identify and support regional Advocacy and communication opportunities related to the regional Sudan crisis, ensuring alignment between programme evidence, advocacy priorities and donor engagement. Contribute to evidence-based advocacy by providing analysis and programmatic insights from the field
• Produce the regional Sudan sitrep, coordinating with relevant countries, drafting and ensuring quality control of the SitRep and other project documents and recommend sign off by Regional Heads of Programme in ESA, CWA and MENA as needed.
• As delegated by the Regional HoP and in coordination with relevant colleagues at Country and Head Office, represent NRC on relevant fora related with the regional Sudan crisis. 
• Facilitate cross-country learning and experience sharing related to regional Sudan projects, including documentation of good practices, challenges, lessons learned and innovative approaches.
• Work collaboratively with colleagues in Global Resource pools to identify gaps in quality and practice, common learning and development needs, and translate these into concrete support actions for regional and country-level Sudan response programming.

Generic professional competencies for this position: 

• 5 years of experience within the humanitarian/recovery context, of which 3 years of Manager/Advisor experience 
• Specialist knowledge and expertise equivalent to an advanced university degree in a relevant field (e.g., international development, politics, social science) 
• Knowledge of institutional donors’ strategies, priorities, and compliance requirements for relevant donors is an asset. 
• Track record of successful proposal development, or similar in funding or partnerships 
• Experience from working in complex and volatile contexts, with preference for previous experience in the region 
• Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building 
• Fluency in English, both written and verbal. 

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Specific responsibilities:

Strategy and Programme Development 

• Strengthen strategic frameworks that demonstrate and promote the integration of digital tech-enabled approaches with other sectors.
• With Core Competency Specialists, identify opportunities for creative, innovative, and integrated digital programming.
• Develop and implement improved connectivity/ access to data programme, including in rapid responses.
• Explore new digitalisation initiatives or support digital operations in other NRC Sudan programmes – including use of Geographic Information Systems (GIS) in programmes - or advocacy and media.
• Provide strategic planning, policy development, and oversight of ICT integration into the Sudan Mission project proposals and programmes.

Programme Management and Technical Support, Oversight, Supervision, and Capacity Building 

• Overall budget management for the  digital portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied.
• Oversee roll-out, operations, and advanced application of the NRC ‘CORE’ programme beneficiary database and/or alternative case management platforms. 
• Provide support to pilot mobile money, digitalising ICLA and Camp Management case management, and digital cash registration and e-vouchers across Cash Assistance, Emergency Response, WASH, and Education (EdTech);
• Develop partnerships, including with mobile network operators and specialist digital service providers (including other NGOs).
• Support coordination and advocacy efforts to improve digitalisation of broader humanitarian response in Sudan.
• Contribute to data protection and responsibility initiatives and processes. Support programme and area office teams to have Data Sharing Agreements in place with partners.
• Deliver guidance and training on the Digital Development Principles and appropriate Data Management, Privacy and Security standards.

Monitoring and Evaluation 

• Work closely with the M&E team in the implementation and improvement of the DCH and its contribution to remote data collection, complaints and feedback mechanism, and use of adapted tools and processes.
• Work closely with the M&E team to develop relevant theory of change and macro log frames;
• Document good practice and lessons learned in Sudan for learning purposes and for sharing with donors and the wider humanitarian community.
• Monitor the scale and scope of digital-based programming across all Core Competencies via GORS, Agresso, and other NRC systems to measure achievement of country ambitions.

Coordination and Representation

• Represent NRC Sudan in relevant working groups and support advisory and advocacy efforts for the broader humanitarian sector in Sudan to adopt digital tech in strategies and plans.
• Liaise and coordinate with UN and I/NGO partners, local authorities, and beneficiaries in planning and overseeing digital programming and contextual understanding of areas of operations.
• Identify and build strategic relations with partners for implementation, research, and resource mobilisation in Sudan.

What you will bring:

Generic professional competencies for this position: 

• At least six years in a humanitarian mobile money, information management, data science programming, including three years’ experience in a project management position.
• Bachelor’s degree in Information Technology, Information Management, or Computer Science
• Previous working experience in implementing digital and technology-enabled programming in emergency programme cycle (e.g. with mobile money ecosystems);
• Experience working with the private sector, government or non-profit programs in designing and delivering innovative ICT/digital/technological solutions for development and humanitarian programmes.
• Familiarity with Design approaches and methods, including Service Design, Design Thinking, Human-Centred Design.
• Documented results related to the position’s responsibilities and knowledge about own leadership skills/profile. 
• Fluency in English, both written and verbal.