Digital Programme Development Manager for Sudan at Norwegian Refugee Council

Specific responsibilities:

Strategy and Programme Development 

• Strengthen strategic frameworks that demonstrate and promote the integration of digital tech-enabled approaches with other sectors.
• With Core Competency Specialists, identify opportunities for creative, innovative, and integrated digital programming.
• Develop and implement improved connectivity/ access to data programme, including in rapid responses.
• Explore new digitalisation initiatives or support digital operations in other NRC Sudan programmes – including use of Geographic Information Systems (GIS) in programmes - or advocacy and media.
• Provide strategic planning, policy development, and oversight of ICT integration into the Sudan Mission project proposals and programmes.

Programme Management and Technical Support, Oversight, Supervision, and Capacity Building 

• Overall budget management for the  digital portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied.
• Oversee roll-out, operations, and advanced application of the NRC ‘CORE’ programme beneficiary database and/or alternative case management platforms. 
• Provide support to pilot mobile money, digitalising ICLA and Camp Management case management, and digital cash registration and e-vouchers across Cash Assistance, Emergency Response, WASH, and Education (EdTech);
• Develop partnerships, including with mobile network operators and specialist digital service providers (including other NGOs).
• Support coordination and advocacy efforts to improve digitalisation of broader humanitarian response in Sudan.
• Contribute to data protection and responsibility initiatives and processes. Support programme and area office teams to have Data Sharing Agreements in place with partners.
• Deliver guidance and training on the Digital Development Principles and appropriate Data Management, Privacy and Security standards.

Monitoring and Evaluation 

• Work closely with the M&E team in the implementation and improvement of the DCH and its contribution to remote data collection, complaints and feedback mechanism, and use of adapted tools and processes.
• Work closely with the M&E team to develop relevant theory of change and macro log frames;
• Document good practice and lessons learned in Sudan for learning purposes and for sharing with donors and the wider humanitarian community.
• Monitor the scale and scope of digital-based programming across all Core Competencies via GORS, Agresso, and other NRC systems to measure achievement of country ambitions.

Coordination and Representation

• Represent NRC Sudan in relevant working groups and support advisory and advocacy efforts for the broader humanitarian sector in Sudan to adopt digital tech in strategies and plans.
• Liaise and coordinate with UN and I/NGO partners, local authorities, and beneficiaries in planning and overseeing digital programming and contextual understanding of areas of operations.
• Identify and build strategic relations with partners for implementation, research, and resource mobilisation in Sudan.

What you will bring:

Generic professional competencies for this position: 

• At least six years in a humanitarian mobile money, information management, data science programming, including three years’ experience in a project management position.
• Bachelor’s degree in Information Technology, Information Management, or Computer Science
• Previous working experience in implementing digital and technology-enabled programming in emergency programme cycle (e.g. with mobile money ecosystems);
• Experience working with the private sector, government or non-profit programs in designing and delivering innovative ICT/digital/technological solutions for development and humanitarian programmes.
• Familiarity with Design approaches and methods, including Service Design, Design Thinking, Human-Centred Design.
• Documented results related to the position’s responsibilities and knowledge about own leadership skills/profile. 
• Fluency in English, both written and verbal.