Jobs at Peoplelink Consultants Ltd

RESPONSIBILTIES

• Coordinate daily transport scheduling and route optimization to ensure maximum operational efficiency and service coverage.
• Manage vehicle availability, maintenance cycles, and strict compliance with local transportation regulations and company policies.
• Supervise, train, and motivate drivers and support staff to maintain high- quality service standards and professional conduct.
• Conduct performance reviews, set departmental goals, and update performance tracking platforms with actionable feedback for continuous improvement.
• Oversee the professional handling of driver inquiries, complaints, and feedback to ensure a supportive work environment.
• Manage operational budgets and financial incentives to optimize costs, increase profitability, and reward high performance.
• Monitor key performance indicators (KPIs) including acceptance rates, login hours, and customer satisfaction to drive data-led decisions.
• Prepare and present comprehensive operational reports to senior management on a regular basis.
• Direct the implementation and maintenance of fleet management software and recommend technological upgrades for improved efficiency.
• Enforce rigorous health and safety protocols, ensuring all vehicles undergo regular inspections and comply with safety standards.
• Collaborate with customer support teams to resolve real-time issues, such as driver shortages, and align operations with retention goals.
• Investigate and resolve driver-related complaints regarding punctuality, behavior, and availability while developing long-term resolution strategies.

REQUIREMENTS

• Leadership and Team Management Skills
• Data Analysis and Reporting Skills
• Leadership and Team Management Skills
• Operational and Process Management Skills
• Data Analysis and Reporting Skills
• Customer-Centric Approach and a team player

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Responsibilities

• Ensure product quality consistently meets KEBS and internal company standards through rigorous oversight.
• Manage the calibration, verification, and maintenance of all monitoring equipment while maintaining records per ISO requirements.
• Monitor and manage the renewal of product standardization permits for the entire portfolio ahead of established deadlines.
• Control and minimize product rejection levels in strict adherence to company performance standards.
• Verify that all raw material quality standards align with technical specifications before entering the production process.
• Analyze quality-related customer complaints to devise and implement effective countermeasures.
• Conduct internal staff training and sensitization on Kaizen, ISO processes, and general quality standards.
• Oversee the capture and analysis of MIS data to prepare Raw Material Trial, Rejection Analysis, and Quality Level reports.
• Track production KPIs and lead investigations into any deviations from set performance standards.
• Manage the control and disposal of non-conforming goods in full compliance with ISO requirements.

Requirements

• Minimum Diploma in Applied Sciences.
• Certification Knowledge in Kaizen/ISO would be an added advantage
• Possess a minimum of 2 years of experience as a Quality Assurance
• Supervisor in a manufacturing setup, preferably within the plastics industry.
• Maintain a thorough understanding of local laws and regulations applicable to manufacturing and product safety.
• Demonstrate leadership experience through the management and mentoring of at least one trainee Inspector.
• Apply a strong understanding of ISO process requirements and factory-level quality checks and controls.
• Utilize data and data inferences to identify critical quality checkpoints and drive informed, data-driven decision-making.