Jobs at Poa Internet

Overall Responsibility

Responsible for designing, developing, building, hiring, supervising and organising the Indirect Channels. In-charge of identifying, developing and deploying profitable acquisition strategies to meet targets, and coordinating with the business on marketing and lead generation activities to exceed against set business goals.

Key SMART Results for A-Player Success

• To have designed and built the Indirect Channel team in line with recommendations into the business plan by the end of 3Q22
• To have identified and built the business cases for the initial batch of Indirect Channels and had them signed off by the business for development and deployment by the end of  2Q22
• To have developed and launched the initial batch of Indirect Channels and be launched into market making sales in line with signed off launch plans by the end of 3Q22
• To have fully operationalised and systemised Indirect Channels so they operate at the same operational levels of performance as Direct Sales by the end of 4Q22
• To have developed and launched a structured Channel management methodology to manage the individual performance and development of each Indirect channel, with detailed measurement, reporting and performance management by the end of 3Q22
• To have developed and signed up structured commercial performance contracts for all Indirect Channels that effectively manages risk and Cost of Sales for the business by the end of 2Q22
• Have set up accurate, timely and comprehensive Indirect Channel performance reporting of all Indirect Channels including lead generation, sales forecast per network and performance per team reports by the end of 2Q22
• Developed and deployed Indirect Channel strategies, campaigns and tactics in collaboration with Marketing that will generate new leads for achieving agreed sales targets and support scaling up plans for sustained performance nationwide by the end of 4Q22
• Ensure every new Indirect Channel has a structured and planned marketing launch plan that aligns with Cost of Sale and sales targets by the end of 3Q22

Key Competencies Criticality (H,M,L)

• Has managed a green field identification, development, contracting and deployment of an Indirect Sales business across Kenya - H
• Has successfully managed the development of multiple Indirect channel partners, and their associated performance and teams - H
• Proven track record of exceeding an Indirect Channel Partnership Sales Number and owning Cost of Acquisition - H
• A proven arsenal of brilliant Indirect Commercial management techniques and hands-on sales experience with an in depth understanding of sales strategies and consumer objection handling - M
• Hands On, on the ground, in the Field, in the Office. Not a strategic desk job! - H
• A proven history of recruiting exceptional high performing Indirect channel managers and teams and demonstrable experience in growing and developing them - H
• Eagerness to work for Success Based performance and not just a salary - H
• A proven ability to identify emerging market opportunities and think creatively developing the best opportunities for business success - H
• Proven management on lead development activities, channel management reporting, coaching, forecasting, and statistical reports, channel performance reports (weekly and monthly), and data essential to maintain KPI measurements to track Indirect Sales team performance - H
• Have exceptional interpersonal skills capable of influencing and delivering results in a highly cross functional role plus excellent communication skills both written and verbal - H
• Build peer support and strong internal-company relationships with other key departments - H

Mandatory Criteria if Any with no exceptions to hire.

• Owned an Indirect Channel Number, for a multi partner, multi channel team.
• Managed "managers", meaning a team of at least 5 team leaders each who operate their own teams.
• Must have multi level management experience including "hiring and firing"
• Owned a Cost of Sales number
• Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment

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Mission Statement for the Role:

• To own the end-to-end technical and operational delivery of the company’s Environmental, Social and Governance (ESG) plan.
• Ensure that ESG is well documented and engrained in our everyday's business.

Key SMART Results for A-Player Success

• Assess the current state of ESG within organisation, evaluate greatest risks and threats.
• Develop a roadmap to improve ESG, harness buy-in from all levels of the business.
• Take ownership, manage and execute an ESG action plan
• Provide quarterly progress reports on ESG to all stakeholders, using quantifiable and qualitative data
• Develop and foster a culture within the company where the importance of ESG is embraced, and reflected in daily activities

Key Competencies 

• Proven experience of building, developing and implementing an ESG plan.
• Held budgetary responsibility for end to end ESG function.
• Detailed understanding of IFC Performance Standards (PS) 1-6 and ability to navigate through the complex landscape to determine best fit for Poa.
• Ability to develop ESG data into meaningful reports and stories for the organization.
• Possess strong analytical, evaluation design, and methodological skills, and utilizes “right-fit” methods.
• Hands-on attitude, not only able to develop an ESG plan but also willing to be on the ground and support in the company-wide adoption and implementation