Jobs at Q-Sourcing Servtec Group

Job summary:

The Development Financial Controller is responsible for Developing financial strategy, including risk minimisation plans and opportunity forecasting.

DUTIES & RESPONSIBILITIES:

• Developing financial reviews and providing investment advice
• Develop and adhere to policies and procedures
• Regular budget consolidation
• High-level financial reporting and analysis
• Cash flow management
• Improving efficiencies and reducing costs across the business
• Debt management and collection
• Preparing company tax statements
• Ensuring compliance with statutory law and financial regulations
• Working closely with management or executive teams to share reports and analysis findings

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Finance, Economics, Business Administration or Commerce
• Qualified CPAK, ACCA or related Accountant
• A minimum of 5 years in a similar role, of which 2+ years in retail business
• Strong analytical and technical skills in financial analysis and reporting
• Good project management skills
• Knowledge of MS Office, particularly modeling in Excel
• Presentation skills
• Accounting concepts and knowledge of IFRS
• Investment appraisal process and capital budgeting

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Job summary:

The Risk and Compliance Manager-East Africa will manage risk functions at the regional, country levels and assist the regional and country level management to proactively manage risk. You will develop, analyze and implement systems, processes and controls that enhance our client’s operational efficiency and promote competitiveness across operational areas. You will also be instrumental in regional and country-level capacity-building in identification, assessment and management of all categories of risks identified in external & internal Audit reports and Risk Assessments. Your knowledge and guidance will reduce risk to staff, to the effectiveness of our client’s retail operations.

DUTIES & RESPONSIBILITIES:

• Collaborate with audit, risk and compliance leads in HQ and the regional level on implementing and strengthening internal control systems and continuous process performance improvement.
• Lead fraud allegation reviews including review of documentation, conducting interviews, and drafting internal and external reports.
• Anticipate and identify risk issues and challenges and the most appropriate solutions to address them. Lead and support region and country operations to implement these solutions.
• In collaboration with the management, plan and perform internal audits, control reviews, fraud allegation reviews, and compliance assessments. Analyze results and provide recommendations.
• In collaboration with the management and/or operation leads, design and facilitate relevant risk training sessions and contribute to relevant components of institutional capacity strengthening plans for our client.
• Serve as liaison and support external audits. Coordinate action plans to close out audit findings.
• Facilitate and organize trainings and other capacity building activities on matters related to risk management and compliance for our client
• Provide temporary direct management support and risk / compliance oversight across operational functions as acting Head of Operations, Supply Chain Manager, Operations Manager, etc

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Strong relationship management skills
• Strong analytical, organizational, and systems thinking skills
• Ability to make sound judgment
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful and results-oriented
• Experience working in retail sector in an operational management function such as Head of Operations, Operations Manager, or similar.
• Knowledge of data analytics techniques and process performance improvement leading practices
• Knowledge of audit standards and compliance regulations
• Knowledge of accounting systems
• Coaching and training abilities.
• Proficient in MS Office package (Excel, Word, PowerPoint)

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Job summary:

The Area Financial Controller is responsible for establishing a reliable financial reporting system in compliance with internal guidelines and procedures which monitors the achievements of the store objectives and provides stakeholders with relevant financial data for the decision making process. The role holder is also responsible for recommending areas of improvement in order to achieve store targets.

DUTIES & RESPONSIBILITIES:
Budget and Cost Control

• Assist in monitoring allocated budget for the store to ensure compliance and highlight possible issues
• Provide inputs on the preparation of budget when necessary
• Provide inputs on cost reduction measures for the store

Risk Management and Insurance Coverage

• Ensure proper and adequate insurance coverage
• Ensure that financial aspects of the contracts are adhered to and are renewed in a timely manner

Internal Control and Audit

• Ensure alignment of procedures with developed by the Finance function
• Guarantee that the fixed asset register is properly maintained
• Ensure that payroll is processed accurately and timely
• Control suppliers’ payment terms and consequences
• Monitor stock-check, sleeping stock, receiving controls and analyse shrinkage result
• Perform audits on CCO to minimize cash flow risks, prepare corrective actions and proposals for improvement
• Ensure the strict implementation of Internal Audit recommendations
• Review, develop and implement the finance strategy that supports the company’s corporate and business strategies

Reporting

• Oversee the preparation of store performance analysis by Department/Section
• Prepare business presentations and reports for stakeholders periodically and ad hoc basis when required
• Provide summary of asset information to the management regularly
• Responsible for business analysis and modelling including:
• Monthly financial closing (budgetary control, P&L, Balance Sheet and Cash Flow)
• Monthly forecast
• Annual budget
• Store turnover
• Cash flow

Human Capital Responsibilities

• Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
• Develop and implement on the job-training for the team
• Provide inputs for the development of annual manpower plan
• Ensure the implementation of our client’s Retail corporate policies and relevant procedures

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Finance, Business Administration or Commerce
• A minimum of 5 years in a similar role, of which 2+ years in retail business
• Strong analytical and technical skills in financial analysis and reporting
• Good project management skills
• Knowledge of MS Office, particularly modeling in Excel
• Presentation skills
• Accounting concepts and knowledge of IFRS
• Investment appraisal process and capital budgeting

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Job summary:

The Cost Financial Controller will oversee finance, cost controls and finance business partners.

DUTIES & RESPONSIBILITIES:

• Overseeing analysis and cost reporting for Product Line Managers
• Audit product cost data and ensure the systems are updated and accurate
• Calculate and manage optimum stock holding
• Provide cost and price variation reporting and present findings to directors
• Model impact of changes in costs to the business
• Create and submit monthly, quarterly and annual reporting to management including detailed commentary
• Calculate and maintain labour and overhead rates performing detailed analysis
• Create and run reporting on inventory, quantities and sales
• Partner operational managers and directors, presenting findings, driving performance and the bottom line

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Finance, Economics, Business Administration or Commerce academic qualification
• Qualified CPAK, ACCA or related Accountant
• A minimum of 5 years in a similar role, of which 2+ years in retail business
• Commercially astute, strong cost controlling background and technically strong
• Strong excel skills and exposure working with ERP systems
• Able to give financial knowledge to non-financial managers
• Thrive in a large, fast paced, ever changing environment
• Ability to challenge the status quo, drive change and impact operational performance

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Job summary:

The Risk and Compliance Manager is responsible for setting up, implementing and enforcing robust company-wide risk management and compliance framework and systems (policies, processes and tools) covering risk governance, BCP, internal audit and compliance. This role will also champion a culture of compliance throughout the Company to ensure everyone complies with external regulatory requirements and internal policies and procedures.

DUTIES & RESPONSIBILITIES:

• Design and oversee the Company-wide risk management strategy, aligning all risk management and associated internal control activities to support achievement of business objectives.
• Facilitate the integration of risk management policy and strategy into all department’s strategies and activities.
• Review operational policies to ensure compliance with laws and regulations for the management and board approval.
• Develop contingency plans to deal with emergencies (perform annual BCP/DR risk analysis, planning, testing or live execution for the business.)
• Ensure appropriate information on risk and internal controls is provided to the stakeholders of the Company in a timely manner to minimize/eliminate the adverse effects.
• Ensure that risk identification and assessment activities are performed across the Company on a regular basis, Standard Operating Procedures (SOPs) are reviewed and challenged where necessary and appropriate escalation procedures are in place.
• Prepare budget to cater for audits, costs to be incurred to mitigate risks, insurances, etc
• Identify portfolio, operational, systems, resourcing and reputation risks and provide recommendations to reduce or control identified risks.
• Review and provide recommendations/amendments on investment prospects and other proposals presented.
• Liaise with HR (Learning & Talent) to develop group-wide staff training programs that build risk and compliance awareness.
• Prepare quarterly reports on the risk assessment.
• Provide leadership to the Risk and Compliance Department.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• LLB Degree
• 7+ years’ experience: Risk Management in a medium to large-sized retail organization.
• High-level critical thinking skills, including strategic thinking, effective analysis of data, and the ability to aggregate information.
• Very strong analytical background with the ability to interpret data and recommend solutions to maximize the efficiency of decision engines.
• Detail-oriented, with a hands-on approach.
• Professional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA), (CISA) or Risk Management is highly desirable.

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Job summary:

The Country Accounts Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The role holder is also responsible for liaising with cross-functional internal teams (including Customer Service and Product Development departments) to improve the overall customer experience.

DUTIES & RESPONSIBILITIES:

Client Management

• Maintain high customer satisfaction ratings, according to company standards
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Oversee the negotiation of contracts and agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Identify and attract prospective strategic customers
• Assist with challenging client requests or issue escalations as needed

Business Development

• Identify and attract prospective strategic customers
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory

Reporting

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status and forecast and track key account metrics

Human Capital Responsibilities

• Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
• Develop and implement on the job-training for the team
• Provide inputs for the development of annual manpower plan
• Ensure the implementation of our client’s Retail corporate policies and relevant procedures

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Bachelor of Business Administration or Commerce
• MBA is preferred
• 6+ years in a similar position
• 3+ years in retail business
• Strong analytical and technical skills
• Project management
• Good presentation
• Strong communicator and presentation skills
• High attention to detail

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Job summary:

The Risk and Compliance Officer is responsible for the protection of the store premises, assets and personnel.

DUTIES & RESPONSIBILITIES:

Security Responsibilities

• Protect store employees, customers and assets by maintaining a safe and secure environment
• Act lawfully in direct defense of life or property
• Apprehend suspected criminals and perform the suspect handling procedures
• Report direct manager in detail any incidents such as property damage, unusual occurrences, thefts, suspected behaviors and malfunctioning of machinery or equipment
• Greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism.
• Perform first aid or CPR if required

Human Capital Responsibilities

• Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
• Apply and follow our client’s Retail Human Capital and corporate policies, relevant procedures and instructions

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Diploma or equivalent
• Security certificate or equivalent is preferred
• A minimum of 3 years in a similar role, of which 1+ years in retail business
• Highly organized with strong multitasking skills
• Adapt in a multicultural environment
• Excellent listening abilities
• High attention to detail