QSSK-FCM-RCMEA-Risk and Compliance Manager-East Africa at Q-Sourcing Servtec Group

Job summary:

The Risk and Compliance Manager-East Africa will manage risk functions at the regional, country levels and assist the regional and country level management to proactively manage risk. You will develop, analyze and implement systems, processes and controls that enhance our client’s operational efficiency and promote competitiveness across operational areas. You will also be instrumental in regional and country-level capacity-building in identification, assessment and management of all categories of risks identified in external & internal Audit reports and Risk Assessments. Your knowledge and guidance will reduce risk to staff, to the effectiveness of our client’s retail operations.

DUTIES & RESPONSIBILITIES:

• Collaborate with audit, risk and compliance leads in HQ and the regional level on implementing and strengthening internal control systems and continuous process performance improvement.
• Lead fraud allegation reviews including review of documentation, conducting interviews, and drafting internal and external reports.
• Anticipate and identify risk issues and challenges and the most appropriate solutions to address them. Lead and support region and country operations to implement these solutions.
• In collaboration with the management, plan and perform internal audits, control reviews, fraud allegation reviews, and compliance assessments. Analyze results and provide recommendations.
• In collaboration with the management and/or operation leads, design and facilitate relevant risk training sessions and contribute to relevant components of institutional capacity strengthening plans for our client.
• Serve as liaison and support external audits. Coordinate action plans to close out audit findings.
• Facilitate and organize trainings and other capacity building activities on matters related to risk management and compliance for our client
• Provide temporary direct management support and risk / compliance oversight across operational functions as acting Head of Operations, Supply Chain Manager, Operations Manager, etc

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Strong relationship management skills
• Strong analytical, organizational, and systems thinking skills
• Ability to make sound judgment
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful and results-oriented
• Experience working in retail sector in an operational management function such as Head of Operations, Operations Manager, or similar.
• Knowledge of data analytics techniques and process performance improvement leading practices
• Knowledge of audit standards and compliance regulations
• Knowledge of accounting systems
• Coaching and training abilities.
• Proficient in MS Office package (Excel, Word, PowerPoint)