Jobs at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

• Plan, implement, and execute safety management programs
• Observe, audit, and monitor safety on job sites, including personnel, equipment, and materials
• Conduct audits, inspections, and performance reviews to ensure compliance
• Providing guidance to the project management team regarding health and safety issues and ensuring the site complies with all industry, local, national, and regional guidelines as applicable
• Evaluation and analysis of previous injury reports based on available data
• Manage and lead inquiries on accidents and injuries
• Conduct research on changes in environmental regulations and policies to ensure compliance
• Conduct training sessions for employees to prevent workplace accidents
• Prepare webinars and meetings to create awareness of health and safety practices
• Identify safety issues, propose solutions, and provide recommendations
• Ensure that all employees work in accordance with the internal policies and procedures, contract documents, and good engineering practices
• Make sure that notification, investigation, and case management of project site injuries and incidents are in collaboration with management
• Assessment of health and safety practices and procedures for risk assessment and adherence to legal requirements
• Maintain employee compliance with safety laws and policies
• Ensure a safe work environment by overseeing the inspection and maintenance of equipment
• Implementing new employee onboarding processes focused on safety and health management.
• Conduct regular reviews and update procedures to keep abreast of current operations and comply with regulations.
• Maintain a proper record of workers’ compensation claims in case of accidents

 KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Health/safety management certification
• 5 years of experience
• Legal and regulatory knowledge concerning health and safety
• A good eye for safety and the ability to pay attention to details
• A comprehensive understanding of the risk assessment process
• Skills in training and motivating colleagues
• Familiarity with the time reporting system
• Strong knowledge of project control
• Excellent interpersonal and communication skills
• Capacity to identify situations requiring improvement in safety
• Excellent leadership skills and multitasking abilities

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DUTIES & RESPONSIBILITIES:

• Maps markets and identifies customers/ segments for the Client’s Brand.
• Generate Business from corporate and retail customers; monitors key activities leading to overall increase in customer satisfaction index in TATA Brand.
• Execute the promotional activities for the client’s Brand.
• Creates Client brand awareness in the market of jurisdiction.
• Follows up customers through mail and phone contacts to achieve set sales targets
• Penetrates new markets and business opportunities for the brand.
• Provide market intelligence to the Line Manager and close deals in the earliest possible time.
• Ensure customer satisfaction and comfort with the product.
• Attend trade exhibitions, conferences and submits reports in a timely manner.
• Any other duties assigned from time to time

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Experience preferable in AUTO commercial vehicle sales. – Preferably the ILCV, Buses and Pickups.
• Understanding of Auto Industry business is essential.
• Excellent communication and negotiation skills. IT literate.
• Customer focused and team player.
• Proof of previous sales success desirable.
• Driving skills with a valid driver’s license.
• Experience of dealing with Bank / Banking process of asset financing.
• Understanding customers’ business and recommend requirements.
• Achieving Sales Targets (As per ABP).
• Present monthly overall market summary and sales strategy to Head of Sales
• Timely client communications and deliverables.
• Identifying & executing product promotion and branding activities in respective region to increase awareness and reach.
• Daily update of the sales pipeline.
• Bachelor of commerce-Sales, Marketing, or relevant field

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Reporting to the HR & Administration Manager, the role is responsible for supporting the HR & Administration Manager in the attainment of Q-Sourcing HR strategy by aligning and delivering on HR administration activities of Identify recruitment needs, Employee Onboarding, Employee Relations, Training and Development, Performance Management and leave management.
KEY ROLES AND RESPONSIBILITIES

• Consolidate, track, and report on staff annual leave with assistance from business units/line managers.
• Ensure the proper and timely filing and retrieval of all HR-related documents.
• Support the HR & Administration Manager with new staff onboarding, including induction and orientation.
• Foster a positive employee relations environment by addressing grievances, conducting investigations, and providing guidance on conflict resolution to maintain a harmonious work environment.
• Implement disciplinary procedures in accordance with employment and company policy.
• Coordinate with project administrators to ensure medical cover through insurance or on-site services for all staff and outsourced clients, in accordance with service level agreements.
• Requisition staff IDs as approved by the HR Manager.
• Prepare and share monthly HR analysis reports with the HR Manager.
• Ensure legal compliance, including maintaining a legal dashboard and meeting statutory requirements.
• Assess training needs and coordinate learning and development initiatives in collaboration with respective line managers, ensuring effective communication for implementation.
• Design and implement a comprehensive training and development program to enhance employee skills and competencies, aligning with organizational goals and individual career development plans.
• Develop and maintain a performance management system that includes goal setting, regular performance reviews, and feedback mechanisms to promote employee engagement and accountability.
• Ensure that all staff members possess job descriptions and key performance indicators (KPIs) tailored to their roles.
• Prepare KPIs and appraisal schedules for staff members.
• Provide training on Q-sourcing policies and procedures.
• Perform administrative tasks as required.
• Streamline the recruitment process by developing effective strategies to identify recruitment needs.
• Coordinate staff meetings and ensure timely closure of raised issues in collaboration with project administrators.
• HR & Administration Manager for day-to-day reporting on strategy and approvals
• All other Line departments-stakeholder in the HR process for guidance in managing of employee issues (performance management, training needs, procurement needs etc.)
• HR practioners in the Market for benchmarking on best practices.
• HR Consultants for consultancy and training services
• Other HR bodies like the HR Association of Kenya for professional growth.

  QUALIFICATIONS AND EXPERIENCE:

• Degree-level education in Human Resource Management.
• Postgraduate Diploma in HR would be of added advantage.
• At Least 3 years of generalist Human Resources Experience.
• HR professional membership is desired
• Consultancy industry and business awareness
• Excellent planning & Organisation skills.
• Knowledge of payroll management, basic accounting  and proficiency in Excel is desired
• Excellent interpersonal skills.
• Tact, swiftness and attention to detail are a MUST
• Knowledge of statutory financial compliance i.e. with KRA, NSSF, NHIF and Withholding Tax is must.
• Excellent problem solving and decision making skills
• Expert knowledge of the Kenya labour laws and familiarity with International Labour laws.