Jobs at Standard Chartered Bank Kenya

Role Responsibilities 

The Operations Manager will be responsible for

Managing pack house/ fulfilment centre operations including:

• Managing, coordinating and optimising the pack house/ fulfilment operations, workforce and space.
• Keeping an eye for detail and flaws, spotting and correcting mistakes on the spot, and managing the team accordingly.
• Stock management for all equipment, packaging and other materials needed.
• Ensure all pack house staff have received appropriate training to perform their roles and responsibilities.
• Ensure that all orders and fulfilled in a timely and as per customer specification with minimal errors.
• Responsible for the maintenance of the Pack house/ fulfilment centre facilities and equipments including repairs and replacements.
• Ensure safe working environment for the pack house staff by regularly auditing and enforcing requisite Health and Safety standards and certifications.
• Manage pack house operational costs within set budget including setting and justifying capex requirements
• Develop, review and implement Agritech’s Standard Operating procedures for the Pack house in line with market standards and various audit organisation on best practices.

Quality Management

• Ensure highest quality in the handling of the goods in the pack house/fulfilment centre at all times.
• Responsible for carrying out periodic quality checks to ensure quality standards are met

People Management and Leadership

• Responsible for the management of the pack-house work-force.
• Identifying and improving individual and team metrics in order to drive performance and achieve Agritech’s KPIs.
• Pack-house team spirit and morale up with open communication and good energy.

Risk Management

• Take personal responsibility for understanding the risk and compliance requirements of the role.
• Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Regulatory & Business Conduct

• Display exemplary conduct and live by Agritech’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, country regulations and guidelines.
• Lead the Agritech Kenya to achieve the outcomes set out in the company’s Conduct Principles: Fair Outcomes for Clients and Effective Market practice.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Venture Lead, CEO AGRITECH Kenya
• AGRITECH Commercial Lead
• AGRITECH Logistics Manager
• AGRITECH Customer Service Officers
• AGRITECH External vendors

Our Ideal Candidate 

• Minimum 8 years’ experience in the Agricultural value chain industry, production, and/or warehouse operations.
• Minimum 5 years of managerial experience in a busy post-harvest Operations set up.
• Experience in process optimisation principles ie Six Sigma principles.
• Previous experience in e-commerce/webshop solutions and/or logistic systems preferred.
• Can handle physically challenging work for a whole day and multiple days a week.
• Strong experience in and confidence with Excel and data management.
• Excellent communication and negotiation skills.
• We’re a growing startup and you’ll need to wear different hats - you must be ready to jump on tasks.
• Familiar with market requirements and pack house set up certifications.

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Role Responsibilities 

The Logistics Manager will be responsible for

• Supporting Agritech business model in managing all supply chain management duties including managing the carriers, researching shipping methods, assessing budgets, and organizing storage.
• Organising the storage and distribution of goods, to ensure that the right products are delivered to the right location on time and at a good cost.
• The role will require involvement in transportation, stock control and monitoring the flow of goods from a pack house facility.
• Understanding the whole supply chain for Agritech business will be an important aspect of the role as the Logistics Manager role will require effective coordination and be the liaison with Agritech’s suppliers and offtakers.
• The successful candidate must demonstrate strong attention to detail to oversee daily operations and logistics employees. In addition to having excellent organizational skills, the prospective candidate should also possess an in-depth knowledge of logistics and inventory systems.

Strategy

• Assist the Venture Lead/CEO and Agritech Senior Management Team to set and implement the vision, strategy, direction and leadership in support of the Venture’s strategic direction and growth aspirations
• Support the Venture Lead/CEO and Senior Management Team to promote a culture and practice of compliance to Standard Chartered bank’s Group Code of Conduct with outcomes in Fair treatment for Agritech’s Customers and  effective Markets by endeavoring to operate Agritech’s market activities with honesty, transparency and integrity
• Establish close links with the various market players, build partnerships to increase Agritech’s offerings in the market.

Business

• Use IT systems to manage stock delivery times and transport costs.
• Research ideal shipping techniques, routing, and carriers.
• Use associated information systems to coordinate and control the order cycle
• Use data from IT systems to evaluate performance and quality and to plan improvements
• Manage the logistics team and assign responsibilities based on the work available.
• Plan and monitor inbound and outgoing deliveries.
• Supervise logistics to and fro the pack house facility, transportation, and customer services.
• Organize the fulfilment centre deliveries, label goods, plot routes, and process shipments.
• Respond to any issues or complaints.
• Work with other Agritech units to incorporate logistics with company procedures and operations.
• Evaluate budgets and expenditures.
• Update and evaluate metrics to assess performance and implement enhancements.
• Ensure all operations adhere to laws, guidelines, and Supply Chain requirements.

People and Talent

• Lead through example and build an ethical leadership culture in the organisation. Set appropriate tone and expectations and work in collaboration other unit heads to deliver for Agritech.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

Risk Management

• Take personal responsibility for understanding the risk and compliance requirements of the role.
• Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Regulatory & Business Conduct

• Display exemplary conduct and live by Agritech’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, country regulations and guidelines.
• Lead the Agritech Kenya to achieve the outcomes set out in the company’s Conduct Principles: Fair Outcomes for Clients and Effective Market practice.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Venture Lead, CEO AGRITECH Kenya
• AGRITECH Commercial Lead
• AGRITECH Head of Operations
• AGRITECH Customer Service Officers
• AGRITECH External vendors

Our Ideal Candidate 

• Bachelor’s degree in business administration, logistics, supply chain, or relevant field.
• A minimum of 2 years’ experience in a similar role.
• In-depth knowledge of the Fresh produce value chain industry.
• Solid understanding of logistics and inventory management software.
• Outstanding analytical, problem solving and organizational abilities.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people.
• Good time management ability
• The ability to solve problems and make decisions, as well as think laterally and offer creative solutions
• Commercial awareness and numeracy skills

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Role Responsibilities 

Finance Manager will be responsible for supporting the CEO, Agritech Kenya as well as the Agritech senior management team in developing the venture’s Financial Strategy, formulating business plans and budgets. The Finance Manager will be responsible for identifying and from budget articulating key Business Performance drivers on an ongoing basis, triggering the Business on any deviations for timely resolutions.

In so far as it relates to profitability improvement initiatives the Finance Manager will also be responsible for but not limited to Balance sheet optimization; Business/Cost Efficiencies; ROE & EVA; Performance Management & Tracking, Compliance & Financial controls.  

Finance Manager will be required to have an appreciation of the venture’s specific nuances and in particular: -

• The financial management from Agritech’s product offering its clients & other stakeholders.
• The ambitious growth strategies to be employed by the business particularly after the launch of Agritech platform and the real-time onboarding tools which are projected to see an exponential growth in client base.

Performance Reporting & Analysis

• Provide objective and analytical commentaries into Agritech’s performance, highlighting areas of risks and opportunities for the Business. Agree on action plan closing gaps and track status of action plan through to implementation.
• Provide Agritech CEO & Venture’s senior management support in understanding and analysing key drivers of the various cost lines vis-à-vis budgets. Track implementations of agreed action plans and follow through to closure.
• Support the delivery of the venture’s business scorecards
• Provide forecasts at monthly intervals to the Agritech business teams on revenues, costs, debt charge & balance sheet. Highlight risks to Agritech CEO on an ongoing basis. Ensure alignment of segment performance / initiatives with overall Business objectives.
• Collect and analyse market data and competitive trends likely to affect the Business budget, making recommendations to enhance products profitability.
• Co-ordinate development of a suitable and simple MIS for accurate and timely collation and dissemination of information to facilitate effective management of Business performance along product and segment lines.
• Provide Agritech CEO & Venture’s senior management support by actively participating in key strategic projects to build revenues, providing a financial perspective to systems and product design for new products and other initiatives/contracts.
• Be responsible for maintenance of accurate Profit Models for all Agritech’s products and customer segments.

Financial Controls and Compliance

• Ensuring adherence and support compliance to IAS along with Group Accounting Policies and other regulatory accounting guidelines to ensure strong corporate governance.
• Ensure new and existing Product Programmes have clear accounting entries and RIWAC guidelines.
• FTP policy review and implementation.

Operational Risk Management and Assurance Framework (ORMAF) & FCP

Assist in managing operational risk through:

• Controls: implementing appropriate controls within the unit such that both internal policy and regulatory requirements are adequately followed.
• Risk identification and assessment: identifying risk from KCSA exceptions, KRI indicators, audit points, operational losses, and near-misses, then assessing the risk and ensuring appropriate mitigating action is implemented and monitoring progress.
• Effective management of operational risk within the venture’s business unit including ensuring the proper functioning of the embedded and periodic controls.
• Timely identification and escalation of risk issues within the venture.
• Periodic self-assessment to be performed by different individuals.
• Review and approval of control checks as performed and submitted by relevant RP’s
• Review and timely approval of cost entries

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from Risk and Governance Team and work in collaboration with risk and control partners.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Ensure the provision of ongoing training and development in order that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
• Review team structure/capacity plan to ensure an effective  and efficient risk management framework
• Employ, engage and retain high quality people, with succession planning for critical roles
• Provide feedback at business, function, country and individual level as appropriate, on Risk and Governance matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
• Ensure regular and documented management meetings with the senior management team on Cost and Financial Reviews.

Risk Management

• Identifying risk from KCSA exceptions, KRI indicators, audit points, operational losses, and near-misses, then assessing the risk and ensuring appropriate mitigating action is implemented and monitoring progress.
• Collaborate with the other ventures Senior Team Members to anticipate horizon risks that may have a significant financial impact on the Ventures and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• Maintain oversight of risk acceptance and/or mitigating action plans relating to Agritech financials in Kenya
• Understand technical aspects of systems relevant to the Agritech Kenya
• Assess risks arising from products / segments / geographies / customers / transactions.
• Ensure global standards are understood and implemented across the region, with any identified exceptions, or need for more/less stringent standards escalated when appropriate.

Governance

• Attend relevant leadership meetings, and provide relevant reports to senior management and governance/risk fora.
• Ensure appropriate financial governance measures are in place so that cost & budget approval documents reflect all relevant requirements.
• Propose control effectiveness and efficiency improvements and simplifications where appropriate.
• Ensure the end-to-end life cycle of audit, assurance and regulatory reviews is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risks on financial matters.
• Support relevant stakeholders to respond to regulatory questions.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Agritech Kenya. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• Venture Lead, CEO Agritech Kenya
• Agritech Business Leads
• SCV Financial Leads
• Relevant Regulators

Other Responsibilities

• Embed SC Venture’s brand and values in the Kenya’s Agritech Team
• Perform other responsibilities assigned under Group, Regional, Business or Functional policies and standards as may be relevant.

Our Ideal Candidate 

• University level qualifications in Finance, Banking or postgraduate (MBA) with Professional qualifications in Accounting and Finance e.g. CPA, ACCA or CIMA.
• Minimum of 5 years' experience in Finance.
• A sound knowledge of the Group Accounting practice and statutory requirements and all round banking experience.
• High level of experience in working with computerised Accounting/Banking systems.
• Ability to think creatively and develop innovative solutions.
• Broad knowledge of banking practices and management techniques.
• Good interpersonal, communication and presentation skills.
• Teamwork, analytical, forecasting and risk assessment skills.
• Ability to interact with senior management of the bank

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Responsibilities

Incumbent will be responsible for supporting the CEO, Agritech Kenya as well as the Agritech senior management team in managing and leading the Risk and Compliance responsibilities for Agritech Kenya and aligning this to the vision and strategy of the venture, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents where relevant.

Incumbent will have the second line responsibility for the implementation of the risk and compliance policies related to the Agritech Kenya Products identified, in line with the SC Ventures Group’s process universe as set out in the Risk Profile Document Risk Framework.

In so far as they relate to conduct, financial crime and compliance, incumbent will also be responsible for providing details of developments giving rise to serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) that may occur and notifying any such breaches to the relevant parties.

Incumbent will be required to have an appreciation of the country specific nuances and in particular: -

• The regulatory scrutiny on the Agritech product offering and its clients & other stakeholders following high risk investigations conducted across the Fintech industry players including Agritech Kenya and the various recommendations for enhanced compliance from various regulatory bodies; the risk of personal liability for decisions taken particularly in the Financial Crime space.
• The strategic position of the SC Ventures Africa as an innovation hub for the SC Ventures Group with the pilot of various novel projects as well as the hosting of the SC Ventures hub for AME in Kenya and the conduct, compliance, and Financial Crime Risk solution delivery in support of these initiatives and ventures.
• Define and implement risk management and risk assessment framework according to international standards like ISO and NIST.
• Define, review, and update the information security policies and procedures on periodic basis.
• Define compliance assessment framework based on all the regulatory and other international compliances to be met.
• Define KPI’s and KRI’s to measure, track and improve the overall security posture.
• Conduct risk assessments / compliance assessment as per the defined process, identify and report the gaps along with mitigation recommendations.
• Conduct gap / maturity assessment as per the regulatory cybersecurity frameworks.
• Report the findings from the assessments and explain the same to the relevant stakeholders along with clear recommendations to mitigate the identified risks.
• Work with / guide the relevant stakeholders in mitigating identified risks and track and report the status of the identified risks on a periodic basis.
• Conduct regular sessions on building awareness about the organization’s risk posture and information security polices and best practices to be followed.
• For maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the firm is exceeded.
• For maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions.
• Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Ventures performance scorecard.

Processes

• Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Financial Crime in discharging the responsibilities contained in the ERMF to the extent that is appropriate.
• Support the Process Owner to develop, maintain and embed effective processes/DOIs (including training, advice and support) to address risks across venture business aligning with relevant group policies and regulatory requirements where relevant.
• Provide governance and oversight over the implementation of venture related policies and procedures relevant to the venture business model (to enable compliance with such policies and procedures).
• Provide support and challenge to the ventures senior management to ensure that they establish and monitor appropriate processes for compliance with policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from Risk and Governance Team and work in collaboration with risk and control partners.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Ensure the provision of ongoing training and development in order that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
• Review team structure/capacity plan to ensure an effective  and efficient risk management framework
• Ensure regular and documented management meetings with the senior management team on Risk and Governance Reviews.

Risk Management

• In accordance with the Ventures Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant Venture processes.
• Collaborate with the other Risk and Compliance Team Members to anticipate horizon risks that may have a significant impact on the Ventures and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• Collaborate with relevant senior managers to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for the Agritech, Kenya
• In the event of serious regulatory breaches, or where risk tolerances have been breached, assist the Venture Lead to ensure senior management in the Venture and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
• Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
• Liaise with the internal audit function to ensure that any weakness identified by the internal audit function relating to the Agritech Venture in Kenya are appropriately followed up and closed in a timely manner.
• Provide reports to the relevant venture management teams on key conduct, financial crime and compliance risks and issues pertaining to the Agritech in Kenya
• Maintain adequate management MI / trackers across all aspects of coverage and responsibility to ensure all issues and matters relating to the Agritech business in Kenya are tracked, followed, regularly assessed, and reported on, including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to Agritech Kenya
• Provide advice on the application of risk management frameworks (e.g., ERMF) to relevant stakeholders on outcomes of risk identification and assessment methodologies.
• Maintain oversight of risk acceptance and/or mitigating action plans relating to Agritech business in Kenya
• Understand technical aspects of systems relevant to the Agritech Kenya
• Assess risks arising from products / segments / geographies / customers / transactions.
• Ensure global standards are understood and implemented across the region, with any identified exceptions, or need for more/less stringent standards escalated when appropriate.

Governance

• Attend relevant leadership meetings, and provide relevant reports to senior management and governance/risk fora.
• Identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant requirements.
• Propose control effectiveness and efficiency improvements and simplifications where appropriate.
• Ensure the end-to-end life cycle of audit, assurance and regulatory reviews is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
• Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across Agritech Kenya.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and CFCC matters.
• Support relevant stakeholders to respond to regulatory questions.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Agritech Kenya. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• Venture Lead, CEO Agritech Kenya
• Agritech Business Leads
• SCV Risk Leads
• Other Risks and Control Functional Heads (Risk, Audit, etc)
• Relevant Regulators

Other Responsibilities

• Embed SC Venture’s brand and values in the Kenya’s Agritech Team.
• Perform other responsibilities assigned under Group, Regional, Business or Functional policies and standards as may be relevant.

Our Ideal Candidate

• Experience in Information Security Governance, Risk Assessment, creating customized Risk Assessment framework
• Experience in conducting risk assessments of hybrid environments, mix of cloud and on-premises applications and systems.
• Experience in Business Continuity Management and Information Security Incident Management will be an added advantage
• Experience with GRC automation tools will be an added advantage.
• Experience of working in Agile development environment.
• Understanding of security risks associated with using AI, ML, NLP and blockchain technologies.
• 6+ years of experience in the relevant industry.
• Bachelor’s or master’s degree in business administration/commerce/engineering/science
• ISO 27001 Lead Implementor certification is a must and other relevant certifications like CISA/CISM/CISSP will be an added advantage.