Jobs at United Nations Office for Project Services (UNOPS)

Summary of the key functions

• Implementation of HR strategies and policies
• Effective HR management
• Personnel performance management and career development
• Facilitation of knowledge building and knowledge sharing

Provides support to the implementation of HR strategies and policies focusing on achievement of the following results;

• Full compliance of HR activities with UN rules and regulations, UNOPS policies, procedures and strategies; effective implementation of the internal control, proper design and functioning of the HR management system;
• Elaboration of internal Standard Operating Procedures (SOPs) in HR management, control of the workflows in the HR Unit;

Provides support to effective human resources management focusing on achievement of the following  results:

• Oversight of recruitment of UNOPS personnel;
• Information to UNOPS staff on the conditions of service, duties and responsibilities, and privileges and entitlements under the UN Staff Rules and Regulations;
• Act as the focal point for all third party personnel contracting;
• Support to management of International staff entitlements and position funding delegated to the HR Unit;
• Information and supports planning of Regional Office or Operations/Project Centre staffing needs for inclusion in the staffing table;
• Liaison with other UN agencies as and when appropriate to ensure consistency with other UN–wide regulations and rules;
• Preparation and/or review of human resources submission requests to LCPC, in accordance with relevant Procurement/HR guidelines;
• Ensure timely and accurate availability of information to the payroll team to ensure all personnel salaries are paid on time;

Personnel performance management and career development

• Ensures effective performance management -  for direct reports/HR Assistant

Provides support to knowledge building and knowledge sharing, focusing on achievement of the following results:

• Organization of training for the operations/ projects staff on HR-related topics;
• Sound contributions to knowledge networks and communities of practice;
• Synthesis of lessons learnt and best practices in human resources;

Impact of Results

The key results have an impact on the overall efficiency of the Hub in human resources management and success in introduction and implementation of HR strategies and policies. Accurate, thoroughly researched and documented information, its dissemination, timely and appropriate delivery of services ensure client satisfaction and maintains high staff morale. It enhances credibility of UNOPS as an effective and efficient organization in the HR sector.

Education:

• First level university degree or equivalent in Human Resources, Business Administration, Administration or related field is required;

Experience

• A minimum of two years of experience in professional-level recruitment and/or HR generalist services in an international, public or corporate organization is required;
• Some experience in UN system organizations preferably in a developing country is an asset;
• Proficiency in the usage of google suit application and experience in the use of HR information systems, Enterprise systems, OneUNOPS is desired;

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Summary of the key functions

Support to Policy development and implementation 

• Contribute to HR policy development and corporate HR initiatives by providing data on trends, risks and opportunities and sharing local HR best practices.
• Maintain an effective level of business literacy about the office/program/unit's objectives and plans, and in consultation with Management, take the lead on the implementation of the corporate HR strategy and initiatives.
• Design and lead projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  
• Partner with leadership to develop and implement workforce planning initiatives employing HR business processes mapping, to ensure efficient and effective services and work flows. Monitor workforce status and trends.
• Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

Advisory Services

• Provide guidance on HR policy application for personnel management, assessing and anticipating HR needs to provide value-added consultative service to management on human resource-related issues.
• Define, develop, model and deliver HR services, programs, and communications to add value for prospective and current personnel, and UNOPS partners.  
• Under the guidance of IPAS HR, advise, assist and mediate, as needed, on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
• Encourage line management responsibility for implementation of HR policies and effective team management, providing guidance and coaching as needed. Foster the relationship between supervisors and personnel, encouraging dialogue and two-way constructive feedback.
• In collaboration with management as appropriate, encourage continuous improvement and professional growth by advising on, planning, and tracking learning and development activities.
• Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

Talent Acquisition and Administration 

• Oversee the application and implementation of talent acquisition and management policies and processes covering Recruitment, Onboarding, Position Management, Performance Management, Learning and Development, Change Management, Job Classification, Salary and benefits administration, Contract Administration, Succession Planning and Out-processing.
• Under the guidance of IPAS HR, coordinate the efficient administration of contractual modalities, loans, exchanges, and secondments in the given geography, including oversight of engagement with relevant partners.
• In collaboration with IPAS HR, coordinate personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process. 
• Identify key talent areas and provide coherent, well-developed plans for obtaining, developing, and managing critical talent.  Develop, utilize recruitment plans, tools and contribute to policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. 

Team Management

• Facilitate the engagement and provision of high quality results and services of the team supervised through effective recruitment, work planning, performance management, coaching, and promotion of learning and development.
• Provide oversight, ensuring compliance by team members with existing policies and best practices.

Knowledge building and knowledge sharing

• Organize, facilitate and/or deliver training and learning initiatives for personnel on HR-related topics.
• Lead, approve and conduct initiatives on capacity development and knowledge building for HR personnel, including network development, plans, learning plans and activities, HR practice information and best practice benchmarking.
• Oversee team’s contributions to HR knowledge networks and communities of practice including collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.
• Guide team’s collection of feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 
• Guide the development and maintenance of HR analytic parameters and data.

Education

• Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences Or;
•  First University degree in related fields combined with 7 years of relevant experience.

Experience

• A minimum of 5 years of professional-level human resources experience, including HR advisory services, in a major area(s) of human resources management in an international, public or corporate organization at the national and/or international level is required. 
• At least 2 years of experience in an international environment leading teams is required.
• Relevant experience in a multicultural setting is desirable;  
• Some experience in UN system organizations preferably in a developing country is desirable;
• Proficiency in the usage of computers and office software packages (MS Office) as well as web-based management systems is desirable.

Languages

• Fluency in English is required;
• Working knowledge of another, official UN language is desirable.