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  • Posted: Aug 21, 2020
    Deadline: Sep 3, 2020
  • World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
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    Accountability Advisor


    This role provides advice to, and helps develop the capabilities of, World Vision offices in fulfilling its commitment to being accountable to the children and communities it serves. The focus will be on how World Vision’s community engagement in development programming incorporates accountability to children and communities. The role entails contributing expertise to the World Vision Global Centre teams that develop programmatic guidance, advising on how to implement that guidance, developing tools and training materials, monitoring and reporting on accountability implementation across World Vision offices and supporting other Global Accountability unit initiatives to strengthen World Vision’s accountability to its stakeholders.


    Providing expert advice to Global Centre teams on incorporating accountability to children and communities (as outlined in the Programme Accountability Framework) into programmatic guidance (particularly for longer-term programming) and advising field offices on 1) implementation (including how to conduct accountability assessments, develop Standard Operating Procedures and harness technological solutions) and 2) monitoring (advising on the selection and use of output and outcome indicators).

    Building capability of field office staff in implementing accountability practices, including:

    • Designing and delivering capability building in response to Regional Office requests, working closely with other relevant Global Centre advisors
    • Developing tools and training materials for implementing accountability practices, including managing the accountability e-learning courses
    • Coordinating the Accountability Community of Practice (CoP)

    Engaging in external networks for learning around accountability (particularly networks representing international development NGOs) and ensuring World Vision is incorporating (and sharing) best practice.

    Reporting both internally and externally on implementation of accountability to children and communities:

    • Managing, and generating internal reports from, a data set on implementation, including liaising with relevant processes (Programme Quality Self Review and Safeguarding Update Report).

    • Contributing to external reporting on these practices, including the World Vision International Accountability Report and website, National Office annual reports, and other publications.


    Providing advice and support to the Director of Accountability & Transparency on transparency initiatives, including publication of information around World Vision investments using the International Aid Transparency Initiative (IATI) standard and monitoring the [email protected] e-mail address.


    • Educated to at least degree level, preferably to Master’s degree level or with evidence of having completed advanced training in areas related to accountability or community engagement.
    • At least five years experience of working on accountability or related areas (including monitoring & evaluation, learning and community engagement) within the development sector.
    • At least two years experience of designing and implementing accountability practices in either humanitarian or development programming contexts.
    • At least two years experience in operating cross-culturally.
    • Experience of adapting accountability processes and tools to different contexts.
    • Experience in developing or operating systems for documenting and case management of feedback and complaints.
    • Experience, and demonstrated commitment to, actively engaging in Communities of Practice or other forms of peer learning.
    • Experience in managing data sets and drafting clear internal reports.
    • Demonstrated ability to achieve outcomes when collaborating as part of virtual teams.
    • Experience in working with a high level of autonomy and an ability to set and deliver on goals.
    • Understanding and appreciation for accountability standards within international development and the foundational principles of accountability to children and communities/affected populations.
    • Excellent written and spoken English, with verbal skills in French, Spanish, Portuguese or Arabic an advantage.

    Preferred Skills, Knowledge and Experience:

    • Understanding of World Vision development programming approaches, and in particular the Learning, Evaluation, Accountability and Planning (LEAP version 3.1) framework.
    • Experience in developing or advising on a World Vision Community Engagement and Sponsorship Plan (CESP).
    • Experience of developing training materials and facilitating training in relevant areas.
    • Experience in harnessing technology for providing information to communities or collecting and acting on feedback and complaints.
    • Understanding of mobile data collection applications.
    • Advanced knowledge of spreadsheets.

    Work Environment/Travel:

    • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

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    Core Banking Systems Manager

    Purpose of the Position:

    The Core Banking Systems (CBS) manager is dedicated to planning, administering and supporting VisionFund’s Core Banking Systems across the VFI network. He/she ensures MFI adoption of and compliance with VFI standards in information technology, as well as be able to manage related IT Risks. He/she plays a role as a business and system analyst on core systems through gathering business requirements, change initiatives of systems, related business process improvements, and system release management. Lead and support system implementations and/or upgrades, and requisite customizations system and software related support request.

    Major Responsibilities:

    • Responsible for the ownership, accountability and delivery of key Core Banking Systems projects.
    • Support MFIs with system upgrades and implementations, to ensure that the MFI has resourced the project correctly, that appropriate contracts are in place with vendors, and that the various phases of the project are designed correctly and executed to plan.
    • TPM oversight can include software vendors certification to monitor project project progress, approve vendor resourcing and provide key decision-making.

    Support MFIs in making decisions on the selection and deployment of Core banking Systems:

    • VFI has identified global strategic platforms and standards, The MFI is responsible for local implementations and the CBS manager is responsible for overall strategic alignments with VFI standards and initiatives.
    • Will work with MFIs in designing how their systems can help improve their business processes and controls.
    • The CBS manager ensures the design is sound in functional verticals (credit, savings, insurance, mobile), addresses cross functional interdependencies and adhere to VFI strategic goals.

    Oversee related projects at country level on the gathering of functional specification for the MFI, in line with VF standards:

    • Evaluation, clarification and correction of standards to reflect VF global strategy and to ensure continued industry leading best practices.
    • Finding a balance between enforcing current standards and developing those based on lessons learned.
    • Propose, develop and implement plans for centralization and shared services in terms of connectivity, hardware and support, plus supporting other operational shared functions, for Core Banking Systems (VF strategic platforms).

    Critical Knowledge, Technical Skills and Experience:

    • 10+ years of project management experience working to recognized PM methodologies.
    • Experience of leading a number of successful microfinance/banking systems implementations, ideally in developing countries.
    • Understanding of microfinance/retail banking operations, from a credit, financial, risk and systems perspective.
    • Educated to degree level, in information technology or related discipline.
    • Project Management Professional (PMP), PRINCE2 or related project management qualification/certification.
    • Requirement for Spanish and/or French in addition to English.

    Work Environment:

    • The position requires ability and willingness to travel domestically and internationally up to 30% -40% of the time.

    VisionFund International aims to be diverse and inclusive organisation and candidates of all backgrounds and cultures are welcomed.

    We are dedicated to all our staff development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

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    Insurance Business Development Manager

    Purpose of the Position:

    VisionFund commenced a strategic initiative to use insurance tools and techniques to help create financial safety nets for the poor. This then prevents them from falling back into poverty when shocks occur. This role is set to ensure the delivery of our insurance operations in our network.

    The work will involve strong project management and co-ordination of many stakeholders as well as highly technical design of insurance solutions. The successful candidate will drive pragmatic implementation of insurance solutions into VisionFund’s operations to create affordable financial safety nets for the borrowers. This role is proactive, making sure results are achieved as per the defined plan in our MFIs and developing plans in the others.

    Major Responsibilities:

    Insurance Business Development:

    • Put together measures that would coordinate the analysis of the insurance client needs in the branches in order to define products that will serve their needs.
    • Enhance awareness of potential for all insurance products within the whole network through the development (with the MFI) of a clear insurance ambition for each country that combines impact potential and financial income.
    • Drive business case analysis for different insurance product types within MFI.

    Integration of Insurance within MFIs:

    • Develop and then ensure a smooth implementation and integration of the insurance activities into VisionFund’s existing operations.
    • Advise and specify teams’ skills for all kinds of insurance business management.
    • Make the case for change to senior stakeholders and take staff and clients along the implementation journey to make the offering of insurance products cost effective and efficient, leveraging the existing administrative processes in the MFIs.

    Insurance Product Development:

    • Ensure insurance product design activities within VFI bring to a practical and cost effective conclusion by gathering qualitative and quantitative data.
    • Ensure inputs from other specialists is driven towards practical solutions that will work for VisionFund and for the poor.
    • Interact effectively with a very diverse range of stakeholders serving to deliver insurance products.

    Training and writing of SOP:

    • To conduct and deliver trainings for MFIs staff who deal with Insurance.
    • To identify talent and potential successors for this role, among MFI staff.
    • Coach them and identify right trainings and stretch assignments for their development.
    • To contribute and provide inputs for training curriculum for MFI staff for them to raise awareness of insurance among clients and be able to sell insurance products.


    • Reports for VisionFund global, regional.
    • Assist local management to report to their boards on key insurance projects.
    • Be responsible for quality reports for Insurance program implementation within MFI and VFI.

    Critical Knowledge, Technical Skills and Experience:

    • Minimum of 10 years of work experience: at least 5 years of experience in business development in SME/ micro-banking, insurance or microfinance.
    • Some experience in partnership distribution is required. And minimum of 5 years experience in developing countries of managing insurance projects (client engagement, implementing insurance operations in partnership (bancassurance), designing clear plans for countries, and getting results in different contexts).
    • Strong analytical and organizational skills.
    • Hands-on, “can do” approach. Someone who gets things done and has a track record of achieving results through others via remote calls.
    • Excellent interpersonal and influencing skills including cross-culturally.
    • A clear communicator with excellent presentation and negotiation skills.
    • Proven ability to work in cross-functional teams of experts and influence and collaborate with multiple stakeholders at all levels in an organization.
    • Must be client-centric and business minded, and committed to creating sustainable microinsurance products to serve uninsured, low-income people.
    • Bachelors degree in business administration, economics, international relations, accounting or other relevant subject.
    • Technical insurance qualifications are a significant added plus.
    • Experience in health insurance company would be a clear asset.
    • Masters or MBA preferred.
    • Ability and willingness to work with the remote team members working in multiple different time zones
    • Travel to the field may include remote rural locations.
    • Requirement for Spanish and/or French, in addition to excellent verbal, written and presentation skills in English.

    Work Environment:

    • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

    VisionFund International aims to be diverse and inclusive organisation and candidates of all backgrounds and cultures are welcomed.

    We are dedicated to all our staff development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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