Career Opportunities at KOKO Networks

What You Will Do

Commercial Planning

• Develop & deploy a Winning Portfolio relevant for Club members & agents
• Develop & deploy Pricing & Promotion plans as per strategy & drive business goals
• Develop & deploy sales fundamentals strategies for field teams to observe

Forecasting

• Build and maintain an accurate forward-looking demand forecast
• Collaborate with operations & field teams to ensure minimum OOS (downtime) in Club stores

Shopper Insights & Analytics

• Perform regular trade visits to stay in touch with the market dynamics (agents, members, prospects, suppliers & competitors)
• Turn data into actionable insights & make recommendations to course correct where necessary

Supplier Management

• Act as the single point of contact for Club suppliers
• Secure best value and service levels for Club
• Step change the relationship between Club and suppliers to one anchored on JBP

Loyalty Program

• Steer the Club Loyalty Program design and implementation
• Determine the relevant metrics to monitor
• Measure the program effectiveness & make recommendations to improve

What You Will Bring

• Bachelor's degree in any field with an excellent academic background
• 5+ years of experience in similar roles (ideally in FMCG industry) with increasing responsibility
• Proven success of strong leadership
• Strong analytical thinking and skills
• A curious individual that can make complex decisions using all the available data but comfortable enough to use their gut feeling and instinct when these are missing
• Proficient in English (Swahili is a plus)
• Hold a valid driver's license and be flexible to travel

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What You Will Do

• Agent Selection & Management
• Build a pipeline of agent partners that meet Club criteria in selected neighborhoods
• Deliver high quality onboarding of new Club Agents via RTVOH process, setting them up for success
• Design & execute professional, high quality offboarding processes
• Deploy efficient & effective route plans for front end teams
• Design and deploy JBPs anchored on key business drivers and deliver win-win partnerships
• Perform weekly performance management of Club Agents enabling early course correction to deliver business goals
• Sales Fundamentals
• Ensure 100% distribution & maximize uptime across the network
• Deploy Club weekly pricing & promo across the network in < 24hrs
• Ensure in-store shelving & merchandising as per Club Trade Marketing guidance
• Stewardship
• Minimize business loss & risk via effective stock control processes
• Deliver effective channel cost control
• Manage and track shop P&L to ensure agent health across network
• People Management
• Deploy clear channel priorities to frontline teams
• Deliver effective training & coaching
• Ensure fair and effective performance management processes
• External Focus
• Stay in touch with the trade & market activities that have high impact on Club
• Share regular competitive intelligence reports
• Turn data into insights that inform commercial decisions

What You Will Bring

• Bachelor's degree in any field with an excellent academic background
• 8+ years of experience in similar roles (ideally in FMCG industry) with increasing responsibility
• Proven success of strong leadership
• Strong analytical thinking and skills
• Strong frontline sales & account management experience in GT & MT
• A curious individual that can make complex decisions using all the available data but comfortable enough to use their gut feeling and instinct when these are missing