The Deputy Director, Programs, Africa Region, will serve as the lead for operations of the Dispensers for Safe Water program which we implement in Kenya, Uganda and Malawi, as well as oversee existing and new implementation partnerships in other geographies; will provide support to the Accelerator team during the process of program exploration and development, which may involve strategic reviews of new intervention areas and early-stage engagement with government and other organizations; and will take the lead in policy and partnership engagements in the region.
This position will report to the Regional Director, Africa Region. The role will have 5 direct reports: Senior Country Manager, Uganda; Senior Country Manager, Malawi; Senior Program Manager, Kenya; Senior Associate, Program Engineering and Innovations; Manager, Policy and Partnerships. In total, through the indicated direct reports, this position will be responsible for 150 staff spread across 3 countries.
The ideal candidate should have a demonstrated ability to think strategically and translate priorities and insights into action. He/she should also demonstrate well-developed interpersonal, written and verbal communication, and quantitative analysis skills.
Duties and responsibilities
This position will focus on 3 areas—lead Dispensers for Safe Water operations (~70% LoE), oversee regional cross-program policy and partnership (~20% LoE), and support global program development (~10% LoE)—as described below.
Dispenser for Safe Water
- Operation oversight: Directly manage operations of the DSW program in Kenya, Uganda and Malawi, including ensuring outstanding program performance, ie maintaining high community adoption of the program, dispenser functionality, etc.
- Support function coordination: Supporting Regional Director, coordinate closely with DSW support functions, including Monitoring & Evaluation, Finance, Human Resource teams.
- Sustainability: With inputs from Regional Director, identify and pilot the use of new funding mechanisms, such as user contributions through self-help groups, to generate additional revenue to support the program’s ongoing costs.
- Financial management: In collaboration with Country Senior Managers and support functions, take the lead in developing and managing the annual program budget.
- Communication: Coordinate and closely support Global Communications teams in generating DSW content for use in external and internal communication and program visibility.
- Fundraising: Coordinate closely with the Fundraising and Global Leadership team in DSW fundraising efforts, including proposal development, proposal writing and ongoing donor engagement (eg donor reporting).
- R&D: With the Engineering team, identify, design and test modifications and improvements to increase dispenser lifespan and reliability.
Regional Government and Partnership Engagement.
- Manage a high functioning regional policy and partnerships team.
- In collaboration with Regional Director and Program Leads, identify, articulate and execute key government and policy goals and objectives for all Evidence Action programs in the Africa Region.
- In collaboration with various organizational and program leaders, take the lead on or actively contribute to the development of Evidence Action partnership strategy in the region.
- In consultation with program leadership, identify and assess strategic partners with the capacity to implement/scale some of our key interventions and/or partners willing to share information and best practices of strategic relevance in general. Take the lead in cultivating relationships with the partners in the region.
Global Program Development Support
- Review and input into new intervention areas being developed by the Accelerator team, with a particular focus on country fit and feasibility.
- Engage with governments and other stakeholders to scope emerging Accelerator program opportunities and to help lay the ground work for new country entry.
The Deputy Director may take on other responsibilities related to organizational priorities, in consultation with Evidence Action leadership and as time allocations permit.
- 6+ years of experience, preferably in management consulting or development program management, including track record of high-level relationship management.
- Exceptional people management skills, inclusive of internal and external stakeholders; able to work effectively in a “matrixed” environment.
- Ability to set and implement a strategic vision for a large program and/or organization.
- Strong belief in the importance of evidence-based decision making.
- Bachelor’s degree required; MBA or Master’s degree in economics, international relations, public health or related field from a recognized University strongly preferred.
- Experienced and comfortable working collaboratively across teams and cultures, including with senior representatives of major foundations and international organizations.
- Strong, persuasive written and oral communication skills, including experience with public speaking.
- Experience living and working in developing countries preferred.
- Willingness to travel domestically and internationally (estimated at 10-15% of working time)
- Passionate about social impact and experience in social enterprise, entrepreneurial nonprofit, or start-up environment.
- A sense of humor.
- Senior Country Manager, Uganda.
- Senior Country Manager, Malawi.
- Senior Program Manager, DSW, Kenya.
- Senior Associate, Program Engineering and Innovation.
- Manager, Policy and Partnerships.
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The Associate – Program Data Management is a member of the PDM sub-team and the larger Monitoring, Learning and Information Systems (MLE) team, and is responsible for quality data management for both paper and electronic data across all the country programs including Kenya, Uganda, Malawi, Ethiopia and Nigeria. This is an exciting position that will involve managing data officer(s) and data entry clerks, cleaning and submitting data to program teams or analysis team for analysis. The person must be systematic and loves working with big data and attentive to details. S/he will work closely with other MLE teams to ensure data is entered as error-free as possible while adhering to set timeline
Duties and responsibilities
- Support data cleaning needs across all Evidence Action programs within the 5 countries of operation
- Be able to generate, clean and provide ad hoc datasets as may be required by different programs
- Be able to multi-task data cleaning assignments for different programs.
- Document all data cleaning processes and steps in the courses of his or her work
- Develop programs/code that checks the completeness and clean all program data
- Give timely feedback to the data collection team on the quality of data and area of improvement/training
- Any other Data Management task as assigned by their supervisor
Manage Data Entry and Management
- Lead the development of interfaces for data entry and manage data entry vendors and process, and make sure the process is done as per the agreed-upon timelines,
- Coordinate data entry process of all paper data in accordance with data entry protocols
- Work closely with the data collection team and data officer to ensure that hard-copies are filed and stored safely in a secure, well-organized, and well-documented repository, and the scanned paper data, where applicable, is stored safely
- Conduct discrepancy checks between data entry records, perform error checks and other data quality checks on the entered data
- Develop and implement a robust system of tracking forms for data entry so as to clearly distinguish those that have been entered against those that haven’t been entered.
- Handle and take responsibility for all equipment used for data entry, including laptops, tablets, flash drives etc.
- Keep track of any recurring data quality issues arising from the exercising with a viewing of informing when re-training is needed.
- Instantly make available entered data for further processing and use by the data team.
- Support the development of comprehensive data entry training manuals to suit the needs of different programs
- Coordinate the training of data entry staff.
- Supervise the activities of the data entry casuals by ensuring that they all meet their daily targets, log the work done and conduct random checks on the quality of their work
- Conduct quarterly analysis on the quality of work of data collection officer and provide feedback to data collection leads the highlighting area of further re-training.
- Develop comprehensive data cleaning guide write up for all data collected within the organization
- Verification and analysis of the accuracy of geodata collected for all installed dispenser
- Any other analysis to improve quality, completeness and accuracy of data that might be assigned by the Supervisor.
Key Performance Indicators
- Delivery of clean and complete program bi-monthly monitoring data within the required time.
- Quarterly update of dispenser database to include new dispenser and/or change the status of existing one to either functional or non-functional
- Maintain documentation of data cleaning done in the course of data cleaning (either in syntax or notes)
- Minimum Bachelor’s degree in economics, statistics, or any other relevant field
- Minimum of 2 years of experience in quantitative research methods and data management, preferably with large and/or complex datasets.
- At least 1-year full-time experience conducting data cleaning using Stata for large datasets (mandatory). Experience coding with other statistical software is an added advantage.
- Experience in working with and programming data entry interfaces using a variety of applications both purchased and open source. Knowledge of CSPro, ODK, KoboToolbox, Openclinica and Access will be an added advantage (CSpro and/or ODK highly preferred)
- Well conversant with the use of MS Office application especially Excel.
- Should have a real passion for working with data, be able to think and tell a story from the data (Key desirable)
- Ability to work under pressure in a working environment that changes suddenly to accommodate new data needs
- Strong interpersonal and communications skills to work effectively with a team that is geographically dispersed.
- Self-directed/self-motivating personality, with proven ability to manage demands from multiple supervisors while adhering to program deadlines and priorities.
- Strong critical and analytical thinking skills.
- High attention to details and well organized.
- Intellectual flexibility and willingness to form and adjust opinions based on evidence.
- Quick to learn, motivated to self-teach and capable of independently translating new knowledge into practice.
In addition, this position requires a candidate to:
- Have a strong commitment to evidence-based practise and policy in the development field
- Be enthusiastic to develop personally and professionally as part of a growing global team.