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We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

We are establishing a capability to successfully implement and embed the new Information and Cyber Security (ICS) Risk Type Framework (RTF) into Africa and Middle East (AME) countries to bring consistency in the identification and mitigation of ICS Risks.  The ICS 1st Line Risk Manager, will report to and support the Head of ICS, to drive the adoption and implementation of the framework across the countries. 

This role will require hands on approach to understand and support the countries on the ICS RTF to maximize risk reduction and capability improvement, while meeting compliance and legal obligations, and minimising client impact. The role will require to have end-to-end view of all ICS activities with support to regular risk assessment, tracking, follow up and reporting at the relevant forums.

The ICS 1st Line Risk Manager will provide exceptional leadership, maintain highly constructive relationships with key stakeholders, and possess strong security risk framework knowledge to mobilize effort and commitment.

• ICS 1st Line Risk Manager will execute a robust and efficient plan to rollout ICS RTF by working with key stakeholders including COOs/CIOs direct teams, ICS RTF Implementation Programme teams, Office of the CISO and Security technology teams. The plan will incorporate digital footprint discovery, risk assessment, definition and implementation of controls as guided by the ICS RTF and tailored to the relevant areas.
• Supporting the Regional Head of ICS in the implementation of the ICS Risk framework including working with stakeholders to identify, assess and rate the information assets, build out the risk profile per the framework, initiate risk assessments and put together treatment plans.
• Use qualitative and quantitative data sources to validate Key Control Domains (KCD) and associated controls, accelerate risk assessment process, validate business risk profile and develop action plans to remediate to bring ICS risk back into appetite.
• Follow up on identified thematic cyber issues, develop processes to address issues from re-occurrence and ensure cyber hygiene across the whole portfolio.
• Provide regular status updates including progress, top risks and issues to the respective country and regional forums for the relevant domains. Track RAG status, key milestones, risks, dependencies and issues.
• Interface with the Business and Country ICS Leads to assist with sharing of risk profiles, advising on cyber risk issues and addressing areas of concern.
• Interface into Technology forums to ensure security technologies are operating with input from countries and be actively involved in the roadmap of these technologies by providing regional/country input.
• Development of risk treatment plans for the assigned areas in conjunction with the business and technology teams. Interface with other areas to ensure dependencies are known and prioritised. Negotiate timelines to ensure proper remediation by maintaining support and organizational alignment.
• Adapt to emerging and horizon risks and address issues to maximize outcomes. Urgent and timely action for risks and issues which adversely impact cyber risk profiles.
• Re-planning and prioritising as required to maximise risk reduction.
• Coordinate and plan for cyber crisis management exercises, build response and recovery capabilities, workarounds, ensure up to date playbooks etc.
• Assist with other cyber activities underway

Strategy

• Ensure effective prioritisation and application of industry best practice into the ICS RTF and ICS country risk.
• Identify changes to plan required in terms of additional components, reprioritisation to anticipate and respond to changes.
• Learn from the recent regional and global cyber events and build into strategy to address current and emerging risks.

Region/Country

• Maintain strong stakeholder engagement with other COO ICS teams, Chief Information Security Office teams, ICS RTF Implementation Programme teams and Security Technology teams.
• Establish and maintain working groups across domains to progress the framework roll out.
• Escalate appropriately to ensure Head of ICS is briefed, and necessary decisions are made in a timely manner.

Risk Management

• Manage the rollout of the ICS RTF professionally and efficiently, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken.
• Ensure adoption of security tooling and capability to address ICS risk tactically and strategically.
• Address and adopt response and recover capabilities and assist with cyber crisis management exercises, playbooks etc.

Governance

• Support the Head of ICS, on running periodic working groups and ensuring proper rollout of the ICS RTF.
• Assist with pulling together Risk papers going to various Risk committees within the region.
• Manage actions coming out of various risk and compliance forums.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the assigned countries/ICS TRP to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Strong stakeholder engagements with COO ICS teams, Chief Information Security Office teams, ICS RTF Implementation Programme teams and Security Technology teams.

Other Responsibilities

• Keep abreast of any new developments in the ICS risk frameworks globally, participate in industry and external discussions.

Our Ideal Candidate

• Possess one or more technical certifications such as MCSE, CEH
• Undergraduate degree in Computer Science, Engineering or related field (required)
• Master’s degree a related field (optional)

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We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

• Responsible for driving and delivering the Corporate Affairs and Brand & Marketing strategies for the cluster, ensuring consistent and aligned delivery with the global agendas
• Leads the combined Corporate Affairs and Brand & Marketing team to identify opportunities and bring expertise and creativity at both strategic and execution levels within agreed budget and scorecard
• Fully accountable to the Cluster CEO and Cluster Client Business Heads (especially Retail and Commercial Clients where business is locally managed) for Corporate Affairs and Brand & Marketing activities, whilst ensuring their consistent understanding of both functions’ scope and deliverables.
• Represents the interests of the region Corporate Affairs and Brand & Marketing functions on the Cluster Management Team and within the function Corporate Affairs and Brand & Marketing Management Teams to help ensures strategies are relevant.

Strategy

• Determine the Corporate Affairs and Brand & Marketing strategies for the Cluster, working closely with the Country CEOs and Country Client Business Heads, ensuring alignment with the Group strategy
• Contribute to overall Corporate Affairs and Brand & Marketing visions/priorities
• Work with the functions’ Cluster Heads and Management Teams to manage and implement key projects and strategy changes across the Bank

Business

• Lead the team to develop plans for Corporate Affairs and Brand & Marketing disciplines, deliver quality activities to drive exceptional client and corporate level experience, backed up by well design actionable metrics that are used for future decision making.
• Deliver quality activities to drive exceptional client experiences - on plan, on budget and on time
• Drive digital strategy and effective use of digital platforms across the Bank
• Provide direction on leveraging research insights to develop Customer Value Propositions and Thought Leadership positions to Cluster and Country Management Teams, integrating them into Corporate Affairs and Brand & Marketing plans
• Integrate the Brand strategy into the overall business strategy of the Bank working across Corporate Affairs and Brand & Marketing platforms, such as internal and external communication.
• Be a Brand Champion - ensure all segment and product campaigns live up to our Brand promise of Here for good while, at the same time, delivering committed business outcomes
• Lead the delivery of Corporate Affairs and Marketing activities in a framework that ensure they are executed within the brand specifications (brand positioning, brand architecture) to reinforce the overall SCB brand positioning through consistency in tone, manner, look and feel.
• Drive brand awareness and consideration in the cluster and achieve targeted metric levels for the region.

Processes

• Build in best practices to allow for solutions that are in line with the B&M strategy globally and partner with COEs within B&M and CA to make sure end to end alignment is in place.
• Proactively manage advertising and media agencies
• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People and Talent

• Work with the Cluster and Cluster CEOs to create a strong professional team of Corporate Affairs and Marketing professionals
• Able to share and advise on best practices and emerging developments across the region
• Enhance leadership capability and create a culture of talent development and empowerment in both functions. Champion capability and training requirements for the CA teams
• Build in best practice to allow for solutions that are on message with the CA strategy globally and partner with COEs within CA and B&M to make sure end to end alignment is in place
• Assess and measure the team’s activities to ensure alignment with plans, forecasts and capacity models.

Risk Management

• Demonstrate shift towards anticipation of risk
• Provide leadership around Risk Management, both reputational and operational to ensure they are proactively identified and mitigated in country and all issues are timely reported/escalated in line with Group and local policies and procedures
• Provide leadership and co-ordination of issues and crisis communications to the functions at Cluster and country levels

Governance

• Accountability for the Corporate Affairs and Brand & Marketing budgets and scorecards. 
• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Cluster Corporate Affairs and Brand & Marketing teams
• For Corporate Affairs, be Reputation Risk Control Owner’s representative, enforcing the associated policies and procedures across the Bank
• Take responsibility for Corporate Affairs and Brand & Marketing achieving the outcomes set out in the Conduct Principles and Pillars. 

Regulatory & Business Conduct

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.  Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Key Stakeholders

Internal

• Group Head of Corporate Affairs & Brand & Marketing
• Global Head, Brand and Marketing
• Corporate Affairs and Brand & Marketing Management Group members
• Cluster and Country CEOs
• Cluster and Country Client Business Heads
• Cluster and Country Functions Heads

External

• Advertising agencies
• Media agencies
• Vendors and suppliers
• Newspaper editors and journalists
• Non-Governmental Organisations
• Representatives in Central Government departments
• Relevant professional PR bodies in key regions
• Cluster peers in the industry and other sectors

Our Ideal Candidate

• Strategic acumen
• Conceptual thinking - able to structure and organise
• Execution orientation - able to execute and deliver results
• Service and customer centricity
• Leadership and change agent
• People management
• Influencing and networking
• Presentation and communication (written and speaking skills)
• Ability to manage in a geographically and culturally dispersed environment
• Experience in developing teams in diverse international organisations
• In-depth understanding of key business drivers, cultural, ethnic and religious conditions across geographies in order to translate global strategy in to effective local operations
• Excellent time management and working under tight deadlines

Apply now to join the Bank for those with big career ambitions.