Latest Recruitment at Aga Khan University Hospital

About the position

The Mentorship Coordinator (QI) reports to the Clinical Training Manager to support implementation of quality care for newborns. He/she will take a role in the refining, implementation and evaluation of the program’s mentorship strategy.

 Roles and Responsibilities

The Mentorship coordinator will work closely with the program implementation team to:

• Provide mentorship to staff in the NEST implementing facilities to conduct regular clinical audits and build their capacity to correctly identify problems, solutions, implement feasible actions and evaluate if the desired change has occurred.
• Provide mentorship to QI focal persons/coaches to conduct regular quality improvement visits and subsequently compile QI visit reports.
• Provide mentorship to hospital champions to support their ongoing training and supervision efforts and continuing to improve their ToT abilities and their skills to introduce and sustain change.
• Monitor and track progress of continuous quality improvement (CQI) activities in implementing hospitals and effect change as needed
• Maintain effective communication with the hospital teams including provision of monthly/quarterly (or as required) reports and ensure the audit reports are understood by the hospital teams and the management.
• Maintain accurate and detailed records (a diary) of implementation activities and ‘real-time’ reflections on the success/challenges of each activity in all sites.
• Diarize important staff changes as well as non-NEST projects/activities affecting NBU work /neonatal outcomes.
• Support continuous quality improvement activities in participating hospitals.
• Perform any other duties that may be assigned to him/her

Qualifications

• BSc Nursing or a KRCN nurse with a higher diploma in neonatal nursing or pediatric critical care
• Certification in Newborn ETAT-plus or EmONC courses will be an added advantage
• Certificate/diploma in clinical mentorship
• Must be registered by the relevant regulatory body, eg Medical Board or Nursing Council
• A minimum of three years’ continuous work experience in a pediatric or newborn ward  
• Actively practicing as a clinical nurse or practice educator in the relevant discipline
• Proven ability in adult teaching and learning.
• Must be enthusiastic with excellent interpersonal and communication skills.
• Ability to take and follow instructions, initiative, keen to learn and proactive with the ability to work under minimal supervision.
• Flexibility, adaptability, multi-tasking and attention to details.
• Good analytical and follow through ability.
• Good planning, organization and co-ordination skills.
• Team working and ability to work in a multi-cultural environment.
• Ability to travel extensively within the country

Persons with competencies in the following will have added advantage:

• Skills in correct use of the newborn care equipment 
• Prior skills training course development
• Prior experience in quality improvement initiatives

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About the position

The Technical Advisor will work closely with the MoH’s Division of Neonatal and Child Health under the Directorate of Family Health to support the development and implementation of newborn care policies, strategies and guidelines. He/she will also support the institutionalization of NEST360 newborn care packages into routine government systems. 

Reporting, roles and responsibilities

The Technical Advisor will have dual reporting to NEST360 Country Lead and Country Director who will be the immediate supervisors. He/she will have indirect reporting to the Head MOH Division of Newborn and Child Health.   

Specific roles and responsibilities will be as follows:

• Support the MoH newborn section in developing newborn care policies, strategies and guidelines.
• Assist in implementation of small and sick newborns and pediatric quality of care standards through mentorship to county and facility teams.
• Provide technical support to county governments to facilitate implementation of newborn care packages and interventions.
• Participate in the development and implementation of small and sick newborn care quality improvement training materials.
• Support advocacy for newborn and child health at national and county levels to increase visibility and facilitate scale up to new counties.
• Provide a link between NEST360 and the Division of Newborn and Child Health
• Work with consortium members wherever applicable to further MOH mission for small and sick newborns.
• Support strengthening of monitoring and evaluation for newborn and child health indicators.
• Provide linkage between MOH, KPA and other implementing partners to strengthen collaboration.
• Maintain detailed and up to date records of NEST360 program implementation activities in the country and share learnings to inform programming and scaling.
• Engage with county and hospital health management teams to promote their buy in of the project and document learnings from engagements.
• Maintain effective communication with implementing hospitals and skills labs at all times.
• Support the integration of neonatal inpatient data (NID), newborn essential equipment list, quality improvement, and education materials into routine government systems.

Academic Qualifications

The following are required for pre-qualification:

• Degree in Medicine (MBChB) or Registered Pediatric Clinical Medicine with a postgraduate degree in public health/global health/health care management; OR Bachelor’s Degree in Nursing with postgraduate training in neonatal nursing or other related MCH disciplines.
• Valid KMPC, Clinical Officers or Nursing Council registration
• Certification in the Newborn ETAT+ provider course and/or EmONC an added advantage
• Computer literacy with proficiency in Microsoft applications

Competencies

• A minimum of seven years’ continuous work experience in a pediatric or newborn ward   
• Previous work experience in a national or international position involving collaborative programs and multi-disciplinary teams
• Experience working with government agencies, government officials at sub-national and national levels, and development partners or civil society
• Demonstrated knowledge of contemporary issues around newborn and child health in Kenya and beyond
• Experience working within the devolved Kenyan health system. 
• Good understanding of health system building blocks and Kenya’s health system
• Team leader with excellent interpersonal and communication skills
• Good planning, coordination and coordination skills
• Ability to produce high quality reports and policy briefs
• Ability to travel frequently within the country