Latest Recruitment at Avenue Healthcare

Job Objective/Purpose

Planning, Organizing, and coordinating all the activities in Radiology unit, to ensure quality Radiology services, in line with the Hospital protocols and standards.

Key Responsibilities

• People Management:
  • Supervisee Radiology team in delivering individual and team targets by ensuring the delivery of professional and high standard of service within radiology unit.
  • Preparee monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
  • Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.
• Ensure the unit is financially viable and demonstrate growth through;
  • Managing Radiology costs within budget through appropriate staffing, managing incidences, and proper consumable management.
  • Offering quality care to patients and ensuring good relationship with stakeholders and client satisfaction, following up on their feedback,
  • Improving the unit’s effectiveness and efficiency through reduction of wastage and duplication, through monitoring and innovation.
• Radiology Services
  • Coordinatee with rradiologists on the imaging standards, and with clinicians on radiology findings and progress
  • Ensuree proper and timely documentation and maintenance of imaging records, patient records and tests results while maintaining confidentiality
  • Eensure implementation of SOPs and QIPs in the unit, including infection prevention and incident reporting.
  • Ensure radiation safety within the facility for both staff and patients.
• Equipment and Supplies Management: Ensure proper inventory, standardization, calibration, and maintenance on all imaging equipment.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

Personal Specifications

• Diploma/ Degree in Diagnostic Radiography or Medical Imaging Sciences
• Registration with the radiation and Protection Board
• 3+ years’ experience in a related position.
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

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Job Objective/Purpose

Maintenance of hospital equipment and machinery to ensure functionality.

Key Responsibilities

• To carry out installation, maintenance, inspection & testing, fault finding and repairs of all biomedical equipment.
• To carry out the preparation and operation of a scheduled preventative maintenance system for biomedical and other medical equipment.
• To conduct checks, updates and reports of critical supplies of oxygen, medical gases and vacuum as required.
• To conduct checks, updates and reports of critical equipment as required.
• Carry out departmental audits and implementation of Quality Improvement Plans.
• Identify gaps and risks in biomedical equipment and share with the Hospital Manager for implementation
• Evaluate the safety, efficiency and effectiveness of medical equipment, report and implement recommendations.
• Advice the Hospital Management on planning acquisition and use of medical equipment.
• To assist in the preparation of reports on equipment performance and cost analysis for renewal or renovation of equipment.
• Liaise with and train medical staff on the use of medical equipment.
• Maintain functionality and accuracy of calibration equipment through an established planned preventative maintenance (PPM) program.
• Provide bio-medical technical support to staff and contractors when required.
• Plan, supervise and carry out improvements and alterations on equipment as required.
• Repair and maintenance of biomedical equipment from other Avenue facilities as specified by your supervisor.
• To keep abreast of new developments and acquire new skills & knowledge in order to maintain a high level of service.
• Maintain client/patient privacy and confidentiality at all times
• Ensure that avenue corporate governance policies are adhered to.
  • Prevent, detect and report any fraud or criminal activity
  • Fully review and ensure implementation of audit recommendations
• Any other duty as assigned by the supervisor in line with the job description.

Personal Specifications

• Higher National Diploma in biomedical engineering, biomedical science, degree will be an added advantage.
• 3 years working experience in a similar position
• Well versed with the following machine mechanisms Ventilation, Neurology, Electrosurgical equipment
• Be familiar with hospital equipment
• Good interpersonal and communication skills
• Attention to detail
• Result Oriented
• Customer focus

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Job Objective/Purpose

Manage the reception professionally at all times and that all visitors, patients and clients are accorded immediate service

Key Responsibilities

• Conduct market research – understanding of the healthcare landscapewithin their mapping
• New business acquisition & cross selling of the existing services – (newservices uptake, packages – wellness, surgical or any other) – proposalsand quotations – Targets to be set based on budgets
• Developing annual marketing plan – to be reviewed quarterly
• Working with the marketing team to enhance facility brand visibility
• Plan and conduct marketing activities
• Generate marketing & CSR reports 
• Pitching, developing proposals and sending quotations to potentialclients
• Organize and facilitate service meetings with clients
• Enhance communication through various platforms – Digital, WhatsApp& bulk sms
• Drive innovation
• Drive client experience

Personal Specifications

• Bachelor in business administration (Sales and Marketing Major) or any other related degree
• Membership in MSK is required
• Professional qualification in CIM is an added advantage
• Minimum experience of 3 years experience
• Organizational Awareness and detailed-oriented
• Strong interpersonal and communication skills, teamwork and reliability

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Job Objective/Purpose

To manage medical services by providing leadership in patient care, maintaining standards of care, and directing and developing the staff, to ensure provision of highly professional medical and auxiliary services in Opd.

Key Responsibilities

• People Management; 
  • Liaise with the HM/HR to ensure optimal staff levels, including reallocation of staff per staffing needs, as well as efficient use of overtimes and locums. 
  • Regular staff engagement and monthly staff meetings with documented evidence of attendance 
  • Participate in the recruitment, interviewing, orientation & development of medical staff, including mentoring, coaching and developing the team. 
  • Reward, recognition and discipline; ensuring deserving staff are recognized, and liaise with HR on discipline without undue delay and per policy. 
  • Ensure all the Doctors have valid practice licenses 
• Ensure the unit is financially viable and demonstrate growth through; 
  • Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores. 
  • Managing OPD costs within budget through appropriate staffing, timely and accurate billing, managing accidents/incidences, and consumables. 
  • Supporting all marketing events, and clinical support to Hospital, Rescue and Homecare when called upon to. 
• Actively participate in clinical quality initiatives including, morbidity and mortality meetings, maintaining and enforcing infection control standards, ensuring patients safety (IPSGs), Incident reporting, RCAs and QIPs. 
• Medical Services;
  • Initiate and maintain proper management and treatment of patients, ensure appropriate and early consultation and referral of patients to specialists, and undertake clinical procedures per training. 
  • Refer clients who require inpatient/home based care to the Avenue Hospitals for Inpatient care/ Avenue Homecare for home-based care and Avenue Rescue for medical transport needs. 
  • Collaborate with IPC Team to maintain and enforce infection control standards and observe the infection control bundles. 
  • Ensure all sentinel incidents/events are recorded and reported within 24 hours using the provided tools. 
  • Review of medical reports and provision of patient updates to insurance companies when required. 
  • Take responsibility for ensuring maintenance of accurate records/ documentation for:patient notes and reviews, verifying the prescription, dosage, allergies, patient identification and right drug; legible prescriptions. 
• Ensure proper inventory and proper maintenance of all available equipment and other supplies (both medical & non-medical). 
• Prepare daily/ periodic statistics/ reports for the MSM/ HM 
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations. 
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services. 

Personal Specifications

• A medical degree and a valid KMPDC Licence 
• Updated BLS, ACLS/ATLS certificate 
• At least 5 years of management experience 
• Proven ability to enact policies and procedures 
• Customer focus and results oriented 
• Strong Interpersonal and communication skills